We were having problems with our garage door and had used Precision door years ago for a service call so we called them up, made an appointment and Chet came out. He was absolutely wonderful. He went thru all our options available and did not push anything on us: he let us decide. We went with a new opener as we felt that was the best fit for what we needed. He installed it immediately and went thru all the operations so we understood. We never felt rushed as we asked questions. We also wanted new weather stripping and he immediately did that as well as with a smile and so courteous! In a world where customer service seems to be fading this is one company that exceeded our expectations from the initial call to the technician. Thank you and 10 stars!

From the first call to call center, Chelsea was courteous, thorough, and pleasant. Technician Josh Voagl was also courteous and on time. He quickly diagnosed the problem in the complex linkage bolting, explained the situation and his course of action. He was a pleasure to deal with, and was insightful and informative. I will use and recommend this company.

Thank you for resolving my garage door issues so quickly and efficiently. My technician was Rich Netto, and I appreciated that he came right in and started diagnosing my issues calmly and professionally. He was clear about what needed to be fixed and provided me with options. I thought I needed a new garage door system because my opener didn't work. He explained that when I changed the battery, I might have inadvertently changed the sequencing in the transmitter. He promptly fixed that for me, and therefore I avoided unnecessary costs; not all companies operate in such an honest manner. Thanks again for diagnosing and fixing my issues on the same day. I recommend Precision Garage Door, and if you're lucky, you'll get Rich. Best Regards, D. Conway