Precision Garage Door of Chicago
Has Received 357 Reviews in:
The Cook County Area
Average Rating: 4.90
Garage Door Opener Install
Orland Park, IL
THE SERVICE MAN DID A VERY PROFESSIONAL JOB INSTALLING OUR NEW GARAGE DOOR OPENER..HE CLEANED UP ANY DEBRIS AND REMOVED THE OLD LARGE PARTS..I WAS VERY IMPRESSED BY THIS GENT...AND OH BY THE WAY HE HAD A GREAT PERSONALITY....HE WILL GO A LONG WAY IN HIS FUTURE........KENNETH RIMKUS...ORLAND PARK,IL
Kenneth Rimkus
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Lansing, IL
Excellent service from start to finish. John Plate went above and beyond and made sure I was 100% satisfied with repair of my garage door.
Maryann Rushing
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Chicago, IL
I called2x for more information and you never returned my call. i went another company
Shoshana Kahn
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Bolingbrook, IL
The aerobics person was really courteous and very knowledgeable. I would call them again if I need garage repair again.
Mark Sanchez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Riverside, IL
Great work
John Reyms
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Blue Island, IL
I was more concerned about communication. Mr. Plate gave me his phone number, and responded to my text in a timely manner.
Timothy Thompson
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Glenview, IL
Good professional service. Installer, Adam David, nice person It was my pleasure to have deal with him.
Leonid Elterman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Westchester, IL
Needed a spring fixed in a hurry and they came right out and fixed our door. Great customer service.
Rashi Kimbrew
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Calumet City, IL
I made an emergency appointment online the night before on a holiday and they scheduled me for service for less than 24 hours. The technician came out with a truck fully stocked with any and everything I would need to accommodate what ever option I decided from reparing or replacement. They are the best
Damon Johnson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Oak Lawn, IL
A very nice service person who came to see the garage door and after talking with me and the president of the HOA, he emailed a quote a new door when I had inquired about replacing panels. He said he would have to come back again to check on the manufacturer but not until after Memorial Day. In the meantime, the HOA president said a local garage company replaced her door. When I learned that a new door with them would be less expensive than a new one from your company. I ordered the door that day and it was installed the NEXT day. I am very pleased with the door.
Kenneth Petrich
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Wilmette, IL
One of the coil springs on my double garage door broke and needed replaced. I contacted Precision Door on a Sunday AM and they had a repair scheduled for Monday AM, excellent. The technician that showed up was pretty new (couple months with the company) and he asked if I wanted just the broken coil replaced (~$150) or both (~$300). I asked why I would do both and he gave the predictable 'well you never know when the old one will go' response. I chose to have just the one side done. I was hanging out in the garage as he was doing the job and he was struggling getting the old bearing out of the broken spring that would be used in the new spring. After a minute or two he walk over to me and says 'your bearing is stuck in the spring, I can't get it out, you will need a new one'. I ask, how much is that? He says let me check and goes to his truck to call back to home office to get a price. When he walked away he left the spring w stuck bearing laying on the floor. I picked up the spring and a crowbar and in about 30 seconds had the bearing out. He came walking back and says 'the new bearing is $80'. I showed him I had gotten the old one out and told him I wouldn't be needing a new one. So this pissed me off. Either this guy is an unskilled technician or it's the companies practice to up-sell items the customer doesn't need. Either of these is not good. So he finishes up the job and I am signing/paying for the work and he says 'Since you didn't do both spring coils that HE was only going to give me a 90 day warranty' So this pissed me off again. First when I asked him why I would do both sides he never mentioned a change in the warranty that would be offered. Second, his word choice implied that HE set the warranty period offered, not the company. A day or two later I get an email from Precision Garage Door asking that I review my experience. In that email they write "Please feel free to comment on the quality of our technicians, and your overall experience. If for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation. " So I did call them. I told the very polite woman at their call center my story above and she took detailed notes. That was two weeks ago and I have not heard back from Precision Garage. So now they they have wasted my time by asking me to make a pointless call to their call center. In a nutshell. Door is repaired and works fine. I paid the price I was quoted. I did not get the warranty I expected. I did not enjoy my experience.
Dave, Wilmette, IL
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Oak Park, IL
Very quick and effective repair of broken springs. Very helpful explanation of the automatic system and how to properly maintain it.
Jennifer Liedtke
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Chicago, IL
John did an excellent job and was very informative. I’d recommend this company to all my friends and family and ask for John ????????????
Willy Young
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Midlothian, IL
Excellent work...work was explained thoroughly (what needed to be done to fix the problem and what could be done or checked at a later date)...cost was reasonable...work was done quickly and professionally...would call them again.
Gary Lilly
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Berkeley, IL
Amazing service
Jorge Guzman
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Orland Park, IL
Definitely a 5* service; on time and fast!!
Ken Heatter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Bartlett, IL
Technician was on time and professional. Explained everything. I would definitely let him work at my house again
Tom Forkin
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Westchester, IL
I called Percision on a Friday morning hoping to get a technician out within a few days to a week. To my surprise they had an availability that afternoon! Wow! Adam arrived at the exact time I was given and he completed the job so quickly I was amazed ! I called Precision because they were so close to where I live. Needless to say I will only call Precision for any garage related repairs and have highly recommended them to family and friends. Thank you Precision ! And Adam !
Florence Piraino
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Palos Hills, IL
I backed into my garage door and knocked it off it's roller. The technician, John Flores, fixed it within minutes. Thanks John for your information and courtesy.
Marianne Velasquez
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Calumet City, IL
fast service
Maurice Richardson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Riverside, IL
I appreciated the same day service and the expertise of the tech. After thinking my springs were the cause of my garage door malfunctioning, he discovered it was another issue and although difficult, he fixed it in about an hour. Precision was slightly higher than a couple other local repair companies but you can't beat same day professional service which is why I chose Precision.
Maisha Carter
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Matteson, IL
The salesman did a great job!
Kate Hahn
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Chicago, IL
Mr Dan Did great work on my garage door, thank you much
Nate Henderson
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Palos Heights, IL
My experience with Precision was great. The reps were very nice and spent time walking me through my options. They sell a high quality product and provide very good service.
Kate G
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Westchester, IL
5. John was so helpful in explaining what the problem was. He was very professional, efficient and experienced! I would definitely recommend John to get the job done right. Thank you Mr. John.
Mariellen Guglielmi
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Chicago, IL
Staff very courteous , appointment was done the same day technician was very professional answering all questions very neat job .
Miguel Ventura
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Country Club Hills, IL
We have used Precision before and on their last visit I received a sticker (for the garage wall) with all the information I needed to call for our garage needs. So here we are needing overhead garage service and there you are on the wall. We didn't have to wonder who to call. Your technician, Greg was and is awesome. He was very patience with me and explained everything I needed to know about programming our remotes and cars. He made it look so easy!! Great Job!!! Thanks Greg!!
Walter Rogers
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Tinley Park, IL
Great service and very friendly.
Ruba Aqel
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Calumet Park, IL
5
Corey Tabb
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Hillside, IL
Every thing was a ok
Robert Spencer
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
With 55436 Reviews
- 5 Star (95.7%)
- 4 Star (2%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
For this location's local site visit:
This location is owned and operated by:
Buck Maynard
Precision Door Service of Chicago
2800 Bernice Road, #17ALansing IL, 60438 License: 1718162
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