Precision Garage Door of Chicago

Has Received 357 Reviews in:

The Cook County Area

Average Rating: 4.90


Garage Door Opener Install

06/28/2019

Orland Park, IL

Review:

THE SERVICE MAN DID A VERY PROFESSIONAL JOB INSTALLING OUR NEW GARAGE DOOR OPENER..HE CLEANED UP ANY DEBRIS AND REMOVED THE OLD LARGE PARTS..I WAS VERY IMPRESSED BY THIS GENT...AND OH BY THE WAY HE HAD A GREAT PERSONALITY....HE WILL GO A LONG WAY IN HIS FUTURE........KENNETH RIMKUS...ORLAND PARK,IL

Kenneth Rimkus

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

06/24/2019

Lansing, IL

Review:

Excellent service from start to finish. John Plate went above and beyond and made sure I was 100% satisfied with repair of my garage door.

Maryann Rushing

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

06/20/2019

Chicago, IL

Review:

I called2x for more information and you never returned my call. i went another company

Shoshana Kahn

Service Provided:

Install Garage Doors

Product:

Broken Garage Door Spring Repair

06/15/2019

Bolingbrook, IL

Review:

The aerobics person was really courteous and very knowledgeable. I would call them again if I need garage repair again.

Mark Sanchez

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

06/14/2019

Riverside, IL

Review:

Great work

John Reyms

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

06/14/2019

Blue Island, IL

Review:

I was more concerned about communication. Mr. Plate gave me his phone number, and responded to my text in a timely manner.

Timothy Thompson

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

06/12/2019

Glenview, IL

Review:

Good professional service. Installer, Adam David, nice person It was my pleasure to have deal with him.

Leonid Elterman

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

06/01/2019

Westchester, IL

Review:

Needed a spring fixed in a hurry and they came right out and fixed our door. Great customer service.

Rashi Kimbrew

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

05/28/2019

Calumet City, IL

Review:

I made an emergency appointment online the night before on a holiday and they scheduled me for service for less than 24 hours. The technician came out with a truck fully stocked with any and everything I would need to accommodate what ever option I decided from reparing or replacement. They are the best

Damon Johnson

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

05/25/2019

Oak Lawn, IL

Review:

A very nice service person who came to see the garage door and after talking with me and the president of the HOA, he emailed a quote a new door when I had inquired about replacing panels. He said he would have to come back again to check on the manufacturer but not until after Memorial Day. In the meantime, the HOA president said a local garage company replaced her door. When I learned that a new door with them would be less expensive than a new one from your company. I ordered the door that day and it was installed the NEXT day. I am very pleased with the door.

Kenneth Petrich

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/24/2019

Wilmette, IL

Review:

One of the coil springs on my double garage door broke and needed replaced. I contacted Precision Door on a Sunday AM and they had a repair scheduled for Monday AM, excellent. The technician that showed up was pretty new (couple months with the company) and he asked if I wanted just the broken coil replaced (~$150) or both (~$300). I asked why I would do both and he gave the predictable 'well you never know when the old one will go' response. I chose to have just the one side done. I was hanging out in the garage as he was doing the job and he was struggling getting the old bearing out of the broken spring that would be used in the new spring. After a minute or two he walk over to me and says 'your bearing is stuck in the spring, I can't get it out, you will need a new one'. I ask, how much is that? He says let me check and goes to his truck to call back to home office to get a price. When he walked away he left the spring w stuck bearing laying on the floor. I picked up the spring and a crowbar and in about 30 seconds had the bearing out. He came walking back and says 'the new bearing is $80'. I showed him I had gotten the old one out and told him I wouldn't be needing a new one. So this pissed me off. Either this guy is an unskilled technician or it's the companies practice to up-sell items the customer doesn't need. Either of these is not good. So he finishes up the job and I am signing/paying for the work and he says 'Since you didn't do both spring coils that HE was only going to give me a 90 day warranty' So this pissed me off again. First when I asked him why I would do both sides he never mentioned a change in the warranty that would be offered. Second, his word choice implied that HE set the warranty period offered, not the company. A day or two later I get an email from Precision Garage Door asking that I review my experience. In that email they write "Please feel free to comment on the quality of our technicians, and your overall experience. If for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation. " So I did call them. I told the very polite woman at their call center my story above and she took detailed notes. That was two weeks ago and I have not heard back from Precision Garage. So now they they have wasted my time by asking me to make a pointless call to their call center. In a nutshell. Door is repaired and works fine. I paid the price I was quoted. I did not get the warranty I expected. I did not enjoy my experience.

Dave, Wilmette, IL

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

05/22/2019

Oak Park, IL

Review:

Very quick and effective repair of broken springs. Very helpful explanation of the automatic system and how to properly maintain it.

Jennifer Liedtke

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

05/22/2019

Chicago, IL

Review:

John did an excellent job and was very informative. I’d recommend this company to all my friends and family and ask for John ????????????

Willy Young

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

05/20/2019

Midlothian, IL

Review:

Excellent work...work was explained thoroughly (what needed to be done to fix the problem and what could be done or checked at a later date)...cost was reasonable...work was done quickly and professionally...would call them again.

Gary Lilly

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

05/18/2019

Berkeley, IL

Review:

Amazing service

Jorge Guzman

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

05/11/2019

Orland Park, IL

Review:

Definitely a 5* service; on time and fast!!

Ken Heatter

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

05/09/2019

Bartlett, IL

Review:

Technician was on time and professional. Explained everything. I would definitely let him work at my house again

Tom Forkin

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

05/03/2019

Westchester, IL

Review:

I called Percision on a Friday morning hoping to get a technician out within a few days to a week. To my surprise they had an availability that afternoon! Wow! Adam arrived at the exact time I was given and he completed the job so quickly I was amazed ! I called Precision because they were so close to where I live. Needless to say I will only call Precision for any garage related repairs and have highly recommended them to family and friends. Thank you Precision ! And Adam !

Florence Piraino

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

05/02/2019

Palos Hills, IL

Review:

I backed into my garage door and knocked it off it's roller. The technician, John Flores, fixed it within minutes. Thanks John for your information and courtesy.

Marianne Velasquez

Service Provided:

Garage Door Repair

Product:

Rollers

Broken Garage Door Spring Repair

04/24/2019

Calumet City, IL

Review:

fast service

Maurice Richardson

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/19/2019

Riverside, IL

Review:

I appreciated the same day service and the expertise of the tech. After thinking my springs were the cause of my garage door malfunctioning, he discovered it was another issue and although difficult, he fixed it in about an hour. Precision was slightly higher than a couple other local repair companies but you can't beat same day professional service which is why I chose Precision.

Maisha Carter

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

04/18/2019

Matteson, IL

Review:

The salesman did a great job!

Kate Hahn

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

04/18/2019

Chicago, IL

Review:

Mr Dan Did great work on my garage door, thank you much

Nate Henderson

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

04/11/2019

Palos Heights, IL

Review:

My experience with Precision was great. The reps were very nice and spent time walking me through my options. They sell a high quality product and provide very good service.

Kate G

Service Provided:

Garage Door Opener Install

Product:

Remotes / Keypad

Broken Garage Door Spring Repair

04/04/2019

Westchester, IL

Review:

5. John was so helpful in explaining what the problem was. He was very professional, efficient and experienced! I would definitely recommend John to get the job done right. Thank you Mr. John.

Mariellen Guglielmi

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

04/02/2019

Chicago, IL

Review:

Staff very courteous , appointment was done the same day technician was very professional answering all questions very neat job .

Miguel Ventura

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

04/01/2019

Country Club Hills, IL

Review:

We have used Precision before and on their last visit I received a sticker (for the garage wall) with all the information I needed to call for our garage needs. So here we are needing overhead garage service and there you are on the wall. We didn't have to wonder who to call. Your technician, Greg was and is awesome. He was very patience with me and explained everything I needed to know about programming our remotes and cars. He made it look so easy!! Great Job!!! Thanks Greg!!

Walter Rogers

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

04/01/2019

Tinley Park, IL

Review:

Great service and very friendly.

Ruba Aqel

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

03/31/2019

Calumet Park, IL

Review:

5

Corey Tabb

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

03/18/2019

Hillside, IL

Review:

Every thing was a ok

Robert Spencer

Service Provided:

Broken Garage Door Spring Repair

Product:

Rollers

Our Average Rating

With 55436 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Chicago Locations:
Aurora (630) 550-5602 59 Reviews
Cook County (773) 326-4119 357 Reviews
Dupage County (630) 594-5102 133 Reviews
Kankakee County (815) 673-5678 2 Reviews
Kendall County (630) 882-5585 12 Reviews
Lake County (847) 265-4321 69 Reviews
Mchenry County (815) 363-4747 23 Reviews
Naperville (630) 243-4477 99 Reviews

Precision Door Service of Chicago

For this location's local site visit:

This location is owned and operated by:
Buck Maynard

Precision Door Service of Chicago

2800 Bernice Road, #17A
Lansing IL, 60438
License: 1718162
We Fix Garage Doors Right Springy

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