Precision Garage Door Service Of Saint Charles County

Timely, accurate, great service. A+ experience with the technician.

Jaylen was beyond awesome. Politely, worked in the heat and did a great job of pointing out any issues without pressure.

Phenomenal customer service experience. Receptionist took my call at 8pm, was very friendly and had someone at my house to fix my garage door first thing in the morning. The tech, Brady, was friendly to myself as well as my older dog, extremely knowledgeable and was able to communicate the information to me in laymen’s terms. I highly recommend using this company as it truly was a great experience and was obvious that customer service is their company’s philosophy.

If I could, I would give them a 5+ I would specifically like to mention Nate and Jules. Nate was working on my neighbor's garage door on Sunday and ironically my garage door was not opening correctly. A neighbor had pulled the rope to close the door the previous evening when she realized I had left the door open by mistake. Nate came over and showed me a very easy fix, nothing that would have required a repair, but obviously something I had absolutely no knowledge of. Yesterday, my door was not closing correctly (totally unrelated) and when I called to schedule (Nate) for service, Jules (who answered the phone) asked me a few questions and it was determined that my sensors were loose. A little turn of the screw and Jules saved me time and money, and taught me something new! These interactions were HUGE in this day when many companies are not even accountable and when some service providers/contractors don't even show up for the appointment. Thank you Precision Door, you just earned yourself a new customer AND a bunch of future referrals!

Awsome team. Great service. Worked me in on a busy Saturday. Presented options and executed my choice perfectly. One strange part not on hand on truck, so another tech swung by with the part and job was completed in one visit. Highly recommend.