Precision Garage Door of St. Louis
Has Received 149 Reviews in:
The Saint Louis County Area
Average Rating: 4.84
Garage Door Repair
Ballwin, MO
Chris did a very nice job. He was very nice, explained everything and was extremely fast in fixing the garage door.
Doris & Richard Kohout
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Saint Louis, MO
Excellent work. Very satisfied,
Rich Rounds
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Ballwin, MO
Tech was not helpful at all. I tried to explain the problem but it fell on deaf ears. Said he aligned sensors. I didn’t see him do it. Wanted to ask him some questions but he left. Not sure why I was ask to pay for service call when opener is only 2 weeks old Also for some reason your 636 number is not working.
Jackie Dykes
Response:
Jackie – Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret we fell short of our mark. We apologize for our poor communication and regret that there were also technical difficulties with our phone system on the morning of your recent service. We will look to this as a teaching opportunity for our team to serve our customers in the future. We appreciate your business and look forward to serving you again in the future, if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Grover, MO
The techs were great to work with. They have been persistent in figuring out and fixing my doir problems.
Rhonda Kane
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Ferguson, MO
When I called Precision on a Saturday, and requested immediate service that same day, I was elated they were able to send someone out that afternoon. The Service Technician was on time, professional, polite, and very knowledgeable. Though we were ready to pay anything just to have a functioning garage door that day, the Service Technician didn't just take our money to give us a quick, short-term, unsafe fix. He showed us what the problems were, and explained why he reached the conclusions in the recommendations he quoted. Even though we needed a much greater repair than expected, and didn't end up with a functioning garaged door that same day, we were very pleased with our Precision experience!
Jewel Scott
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Florissant, MO
The guys were prompt, professional and did a great job!
RBush
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Ballwin, MO
The experience I had with your company (on a Sunday morning) was absolutely great. Your scheduler was great at confirmed everything before we got off the phone. Your tech was awesome, on time got repair done quickly. Even programmed the garage door in my car so everything works now. I offered him a cash tip for this service which he declined. Highly recommend your service, it is rare you deal with a company that exceeds your expectations
Roger Smithson
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Affton, MO
Highly satisfied with the services rendered this morning. I called this morning at 8:10 am and the service was promised for 1:00 - 3:00 pm. But the tech called in early, did the diagnosis and before 1:00 the services were completed. Thank you
Victor Raj
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Fenton, MO
Great company to deal with. I needed a new garage door due to damage and they did it in less than 2 days after I called them. They text you a picture of the employee that's coming and I loved that. I definitely recommend them.
Judy Marshall
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Florissant, MO
Love the Sunday hours. Very pleasant and efficient repairman. Things were explained and questions were answered. I would definitely recommend this company to friends and family.
Fina Green
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Fenton, MO
Jeff called 1st,arrived on time, and explained everything professionally. He got right to work and finished promptly. He answered all my questions and left behind a spotless work area. Good job!
Larry Reiter
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Ballwin, MO
Great experience with Precision Door! We we’re serviced within 6 hours of our call. Labor was fairly priced!
Tina Grobe
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Broken Garage Door Spring Repair
Eureka, MO
Precision came out about 3 years ago and replaced by springs. One of them broke so I called them to come out again. I was told I needed the "better" springs. To replace the springs and rollers with labor and parts, it was $564. When I said I was frustrated that I was being charged that much after just purchasing springs three years ago, the guy said if I didn't take the better springs last time, it's on me. I said I was going to pass and I would get someone else. I called another company that said they would replace the springs, labor and everything is under $200.
Brenda Tinsley
Response:
Brenda – Thank you for taking the time to review our recent estimate in your garage. We aim to have fully satisfied customers and regret we missed our mark. Our goal is to fix a garage door right for our customers and they often share with us that they find additional value in our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. Sometimes we may find that it isn’t uncommon for a competitor to come out after us and offer a repair for a lower price. Many times the repair that is offered may not include all of the same parts and services as ours. While we weren’t able to earn your business this time, we appreciate you taking the time to continue the dialogue with us. We regret any poor communication which may have occurred and will look to this experience as a teaching opportunity for our team to improve communications with our future customers. We wish you well with the repair and look forward to serving you again in the future if needed.
The Precision Team
Comment:
I was called by a representative from Precision who apologized for the poor service I received. He stated I would receive a refund for the service charge I paid.
Brenda Tinsley
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Fenton, MO
joel was right on time and called first. he asked a few questions and saved a trip back to the shop for the braces I might need. he inspected the door and discovered two cracked panels. he recommended a new door and expertly explained all my options. he gave me an estimate right away and secured my door till my new one could be installed. very knowledgeable and professional. I have always been pleased with the service level at precision.
Larry Reiter
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Ballwin, MO
Fast and friendly service. Adam knew what he was doing and I will recommend any time. 5 Star
Stephen Keith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Ballwin, MO
Chris Koch was very friendly, relaxed and low keyed. Arrived early in the appointment time range. Quick installation with effective advice and tips. Prices reasonable without a lot of add-ons. Well use Precision agin in the future.
Les Wendell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Ballwin, MO
Excellent and prompt service on replacing the battery on my garage door opener motor. Serviceman Shawn was nice to deal with.
Roberts
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Ballwin, MO
Previous customer-- very pleased with prompt service thank you
Chuck Deem
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Florissant, MO
I would like to thank Precision Door Service for sending out Robert Nair to resolve my garage door problem. He was very pleasant and very professional person and within a couple minutes he observed the matter and was ready to correct the problem. I am to select a rating from one to five stars determining his performance I give him a double rating of ten stars for "Excellence " and I ask permission for him to be my permanent repair man if all possible. A Very Satisfied Customer, Elsie Garner
Elsie Garner
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Ballwin, MO
The gentleman who came gave me notice ahead of time, was courteous, professional & friendly.
Dan Crooks
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Florissant, MO
John was beyond amazing and very kind and helpful. I will for sure be recommending your company to all my family and friends. John truly saved the day for me and I will be forever greatful. Thanks Again for you prompt and speedy service. I will be sure to be asking for John in the necessary future.
Chris Mazzola
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Ballwin, MO
Best experience ever for Black Friday! Thanks Codie for arriving when scheduled and for doing an outstanding!
Melinda Livingstone
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Eureka, MO
Door repair....The tech. for my repair was wonderful. He explained everything so there was no confusion about what needed to be done . The repair was done very quickly . I would highly recommend this company . Thanks Justin.....great work & personality .
Dennis Siefert
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Chesterfield, MO
We have used Precision before to service our garage door and they did a great job then so we called them today when our garage door wouldn’t open. Service techs arrived within an hour of our call. The service techs were very professional and friendly. We needed to have a new spring assembly and various garage door parts replaced. They did it quickly and professionally in about an hour. Door works great!
Marsha Price
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Ballwin, MO
Mr. Coffey, I want to tell you how extremely satisfied I am with your service man, Cody Mugfor. Our appointment was today at 8 am (on Sunday, November 18, 2018). We scheduled it early and Sunday on purpose yet my wife and I appreciated his call prior to arriving at our home because we were lounging around. He explained his work and the costs prior to beginning. He told us what to expect in terms of what he needed to do like look over the door and do safety checks. Cody explained all of his work throughout the service call. The spring needed to be replaced because it snapped. He completed his work quickly but with care. He also oiled the door in places plus explained to me what I might want to do for future maintenance. Cody is a very knowledgeable, friendly and professional young man.
Ken Richter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Chesterfield, MO
We have used Precision in the past and been very happy. Today we had a repair done. The rating for today’s service is five stars! Cody was early and accommodated my schedule. He was very friendly and knowledgeable. Repair was done very quickly and to my complete satisfaction. Thank you!
Janet Fink
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Chesterfield, MO
John Nair was scheduled between 2-4 today. Called about 10:45 and said he could be at the house in 30 minutes if that worked. Work performed in a most professional manner and was exceedingly polite. Would not leave until he checked everything and performed to his satisfaction and mine. Would not hesitate to use him again should the need arise. My only regret is that I did not use Precision sooner. Keep up the good work.
Lee Placio
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Chesterfield, MO
Great service! I was just doing an annual maintenance service call for 2 garage doors and openers. Justin was on time and did a great job. Couldn't be happier with price and service!
Kelly Snider
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Valley Park, MO
Same day service.. Cody was was prompt even early. Very polite and explained everything he did an why.
James O'Brien
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Maryland Heights, MO
Exceeded my expectations. My repair tech, John was available about an hour after I called to make an appointment. The install took about an hour as well, and John showed me the safety features on the new opener. John was friendly, professional, and experienced. Highly recommend Precision!!
Sherwood Farnham
Service Provided:
Garage Door Opener Install
Product:
With 51866 Reviews
- 5 Star (95.7%)
- 4 Star (2%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
For this location's local site visit:
This location is owned and operated by:
Tim Ewing, Sean Patty, and Clark Wolfsberger
Precision Garage Door of St. Louis
938 St. Louis AveSt. Louis MO, 63088
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