Precision Garage Door Service Of Lancaster County

We called to schedule a repair. It was obvious that the person was well-trained in customer service. He relayed a sense of genuine concern for our problem, set an appointment for the next day, and told us to expect technician Kody to arrive. Kody arrived right at the appointed time. He was polite, knowledgeable, and thorough. He took time to listen to our situation and explained exactly what he was going to do to do. Once he had diagnosed the problem, he explained it thoroughly to us and offered a basic fix for making the door functional and a more in depth alternative to make the mechanical workings like new to avoid down the road problems. Kody never pressured us for the higher cost option, he simply went over the issues of both options thoroughly and with great knowledge and patiently allowed us to make our choice. We chose the more extensive option and he went to work, which was done in a timely and efficient manner followed by more explanation and demonstration. Our experience with Precision Garage Door Service was pleasurable from start to finish. Courtesy and competence from booking staff to technician Kody showing wonderful customer service training. The price for the job was fair. We give our highest recommendation to your company. William and Donna Sisson Newport, PA

19 year old door had not been professionally serviced since the installation. Torsion spring finally gave up. My wife found Precision Door Service and after checking them out on the web I called for an appointment at about 9:30 PM and service was scheduled for the next day. Technician Dalton arrived at 8:30AM after the assessment he gave me three options to choose from and he was finished up around 9:30AM. The door now operates like new. Dalton showed me how to keep it good working order. I would 100% recommend Precision Door and Technician Dalton for their fast service, expertise, and professionalism.

Very timely! Needed a new motor, it is so much quieter. If you can love a garage door opener, we love this! Dante was great, explained everything and thorough!

Quick response time, knowledgeable service technician- very professional, prompt and efficient. Fixed my garage door in just a few short hours - and it works like brand new! Will definitely use Precision for my other garage door when the time comes and I would highly recommend them.

Excellent and professional service. Service person was knowledgeable and provided quick solution to my problem. Overall, great experience.