Precision Garage Door Service Of Perry County

What an absolute pleasure it was to work with Precision Garage Door Service. I called last last night to schedule an appointment but in the midst of calling I was interrupted. I never called back but I got a text message letting me know that I can schedule an appointment online. I clicked the link and much to my surprise there was an appointment available first thing today. I honestly thought it was going to be two or more weeks until they could come out and fix my garage door but it was less than 12 hours later. They text me every step of the way to let me know that my appointment was confirmed, who my tech was going to be, what his ETA to my house was, and even text me a picture of the tech so I knew who was going to be showing up at my door. 30 minutes prior to the appointment time I got a phone call from, Kody, to let me know he was on his way and would be at my house in 30 minutes. He was a very pleasant young man who explained everything that he was going to do and gave me three different options to fix my garage door. There was the Fix-It so I could use it option, to fix it with some upgrades option, and complete replacement of the majority of the parts option. There was no pressure from him and he wasn't trying to upsell me. I felt bad for him that he had to work in the cold but he was very pleasant and very professional. I don't know who's in charge but Kody deserves a raise! I wish all companies operated with this transparency and efficiency. When I'm ready to make the upgrades to my garage door I will be calling Precision Garage Door Service and specifically requesting Kody.

Tyler was excellent. Fast and explained everything. Make sure all worked before he left. Thank you Tyler

Randy was here very promptly and did his assessment of my garage door. He then explained all of my options. After choosing the option, he went right to work. My garage door works great now and I don’t have to worry about the 27 year old motor anymore.

Precision was recommended to me by a friend and I couldn’t be more pleased with the service they provided on my mom’s garage door. From the initial phone call to the actual service, I was very impressed by the friendly professionalism. Steve worked with me to schedule an appt that suited my schedule. I was given a window of 8am-10am and Nia and Avery arrived right before 8, which I greatly appreciated. Nia took the time to explain all the options for repair and did not pressure or rush my mom’s and my decision. After completion, Nia explained everything they did and tested the garage in front of me to make sure I was happy with the result. Overall, we are so happy we chose Precision and will highly recommend them. Thank you Steve, Nia and Avery!

Excellent same day service and quality products, but pricey.