Precision Garage Door of Knoxville

Has Received 104 Reviews in:

The Lenoir City Area

Average Rating: 4.83


Garage Door Opener Install

06/28/2019

Loudon, TN

Review:

Joe did a 5 star job. Very professional and very knowledgeable. Very happy with Joes work!

David Yeoman

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

06/22/2019

Loudon, TN

Review:

If I could give 0 stars, I would. Patrick (assigned technician) did everything he could to up-sell me to services I didn't need (replace rollers, springs, etc. @ $600 per door) that I couldn't trust him with the actual repair. He kept finding reasons and opportunities to make a simple job complicated and more expensive. I ended up paying for the Precision service call and a part but I finally ended up bringing in another company to fix the broken part. It took them less than an hour, including servicing both of my doors. DO NOT USE PRECISION!!!

Very Disgruntled Customer

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

06/21/2019

Lenoir City, TN

Review:

Very good job.

Larry Rollins

Service Provided:

Garage Door Opener Install

Product:

Garage Door Repair

06/18/2019

Sweetwater, TN

Review:

Best service experience I have had in years! Made the call and within a few hours the repair was made and I can use my garage. All at a very reasonable price. The tech explained everything and made the repair quickly and effectively.

Brad Pritchett

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

06/10/2019

Loudon, TN

Review:

Repairman was courteous and efficient

Bob Flaig

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

06/01/2019

Lenoir City, TN

Review:

Installer was great very professional

Janet Glandon

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

05/13/2019

Loudon, TN

Review:

Our phone call was answered immediately and someone was at our house the next day to repair the door.

Jimmy Herron

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/09/2019

Loudon, TN

Review:

Happy customer Great service on time and good price. *****

Harold Mcardle

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

05/03/2019

Loudon, TN

Review:

James was the worker that came on time and did a great job installing two key pads. Precision was timely, showed professionalism and used quality parts. He even tested out the balancing of the doors, rollers and the motors. I strongly recommend this company for a fair price, quality work and will use them again as time goes on.

Ed Weintraub

Service Provided:

Garage Door Opener Install

Product:

Remotes / Keypad

Garage Door Opener Repair

04/10/2019

Lenoir City, TN

Review:

Nick is very nice & professional.

Katherine Clark

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

03/21/2019

Loudon, TN

Review:

Excellent service. Josh was great. Thank you

David Wooten

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

03/18/2019

Loudon, TN

Review:

Very eficient worker and excellent response time

Greg Thornsberry

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/22/2019

Loudon, TN

Review:

Great service. Quick response!

Linda Manhart

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

02/16/2019

Loudon, TN

Review:

Very impressed with Patrick, your technician. He was professional, friendly, great work ethic and knew exactly what the problem was and he also found problems we didn't know the garage door had and repaired them as well. We are very happy with the work Patrick done and with your company. We will definitely recommend your company to other people.

Peggy Park

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/09/2019

Loudon, TN

Review:

We give Josh, Precision's technician, a five-star rating. He arrived early at our appointment and called us first to let us know he was on his way. Josh was very professional, knowledgeable and personable. He worked hard on repairing our garage door and we are confident that it was a job well done. Our door was an extreme safety hazard and he showed us that the door could have broken off causing our car to be damaged or injury to ourselves. Josh explained everything that was repaired: * Our garage door is now quiet when opening or closing, and, * Meets all safety standards. You have an excellent technician with Josh. We would highly recommend him to our friends and family.

Don Peltz

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

12/26/2018

Loudon, TN

Review:

Promised time was kept. Mick explained all options and performed the installation well.

James Lee

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

12/18/2018

Lenoir City, TN

Review:

Great same day service. Quick and friendly. Installer fully explained options.

John Williams

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Broken Garage Door Spring Repair

12/16/2018

Loudon, TN

Review:

Patrick was our tech and he arrived promptly. He was very through in explaining. I would recommend Precision Door, very reliable, very professional, and the pricing was what I had expected. Definetly 5 stars

Kathleen Laub

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

12/01/2018

Lenoir City, TN

Review:

I was given appointment time from the service number between a certain time. I changed my plans to accommodate. I received a phone call 10 minutes before the earliest time I was given and asked me the issue. I explained the issue and he said that everything must be replaced without even looking at is or inspecting it. Then has no intentions of coming out to look at it. At this point I had wasted half the day waiting on someone to come inspect the door just to get a phone call right before the time of my appointment. After the quote, I was then asked to call and cancel the appointment with the service center because he can not cancel the appointment. That is something that I must do. To top it off, I am sent a quote by e-mail without the inspector seeing anything but quote has inspection information on it. Would not recommend because they will waste your time and quote you without actually seeing the issue.

Michael Waldo


Response:

Michael – Thank you for taking the time to review our service. We apologize for the inconvenience and will use this as a teaching opportunity so that our technician will better serve our clients in the future. We appreciate the opportunity to earn your business and hope you may consider us again if needed.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Install

11/27/2018

Loudon, TN

Review:

James was my tech and he was awesome. Once Christmas is over I am having him back to switch out the other garage door and update the door parts! Prompt, courteous service. Very professional.

Barbara Moulton

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

11/23/2018

Lenoir City, TN

Review:

Excellent job done in a timely manner. Called precision with a broke spring and Patrick was at my house within an hour of me calling. He found a few more things that caused the spring to break prematurely, was very thorough in the explanation of his findings. The repairs were made in a very timely manner. No one wants to spend near a grand to repair anything, but with what was repaired and a warranty on top of that and how swift the service was done made paying the bill less of a burden....Thank you Patrick and Precision.

Mike Guillemet

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

11/12/2018

Loudon, TN

Review:

Your technician was knowledgeable and friendly. I was precision on internet and needless to say I was satisfied and look forward to my new garage door

Lorraine Parent

Service Provided:

Garage Door Opener Repair

Product:

Garage Doors

Garage Door Opener Install

10/31/2018

Lenoir City, TN

Review:

Terry very carefully explained the options. We made a choice. He very efficiently and quickly installed a new door motor, track, programed the outdoor remote, two handheld remotes as well as two additional ones and the car. He was extremely polite and friendly. Thanks for the great service.

David Callaway

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

10/28/2018

Loudon, TN

Review:

I am giving a 3star review to the schedulers. We had a problem at the Precision end with the people who make appointments. We had to call 3 times before the schedules finally realized we were in lockdown. I give JOSH a 5 STAR review !!!! He did a great job and was was helpful guiding us as to which door would be appropriate for us. You are very lucky to have such a great employee and person representing your company.

Bob Langdon


Response:

Bob – Thank you for taking the time to respond to our customer satisfaction survey. We appreciate the kind words regarding our service technician, Josh. He's an asset to our team. We regret our scheduling errors and poor communication with you during the process of scheduling your call. We will look to your feedback as a teaching opportunity for our team. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

10/06/2018

Loudon, TN

Review:

EXCELLENT SERVICE. I CALLED ABOUT MY DOOR THAT WASN'T WORKING AND A SERVICE MAN, PATRICK WAS HERE WITHIN A COUPLE OF HOURS. HE QUICKLY SOLVED MY PROBLEM AND SHOW ME HOW TO FIX THIS TYPE OF THING IN TH FUTURE.

Anne Mcneer

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

09/07/2018

Loudon, TN

Review:

We received quick service after a call to Precision. Josh and Nick were our techs. They were very courteous, reviewed everything and did an excellent job on our service needs. We highly recommend Precision for your garage door service needs.

Keith Elrod

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

08/19/2018

Lenoir City, TN

Review:

Thank you for the prompt service. James was a great help. Looking forward to get everything done.

Larry Kelly

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

07/27/2018

Lenoir City, TN

Review:

In less than two hours after making my call, the service technician, Patrick, arrived. He quickly assessed the problem, covered my options with cost, then went to work to repair the door. In about one hour, my door was back in operation! Patrick was professional, knowledgeable, and courteous. He made sure I was 100% satisfied with his work before he left. Overall, an excellent experience!

Pamela Williamson

Service Provided:

Broken Garage Door Spring Repair

Product:

Install Garage Doors

07/21/2018

Lenoir City, TN

Review:

We had new garage doors installed. The technician was friendly, punctual and knowledgeable. The doors look great. We were very pleased with our experience.

John & Peggy

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

07/20/2018

Loudon, TN

Review:

Jon did an excellent job installing 2 replacement doors and 2 belt driven, WiFi enabled controllers. Professional and courteous service.

Kevin Hart

Service Provided:

Install Garage Doors

Product:

Garage Doors

Our Average Rating

With 55104 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

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Precision Door Service of Knoxville

For this location's local site visit:

This location is owned and operated by:
Chuck Gatlin

Precision Door Service of Knoxville

10525 Kingston Pike, Ste C
Knoxville TN, 37922
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