Precision Garage Door Service Of Arlington

Mr. Roger did a great and professional job on my garage! Great service from Precision!

I can always count on Precision Door Service of Memphis to provide excellent customer care and service when I call them. GREAT JOB!!

I had precision door install a gate opener on the gate on my driveway in June of 2025 and have had multiple problems since.on may 21th of 2026 I called them because my gate had quit opening and closing,they said that it would be a week before they could send someone out to troubleshoot the problem,this was on a Thursday.the following Wednesday a technician came out and determined that the battery charging transformer was bad and that it would cost $150 for the part but it was on back order and they could not give me a estimate on when the part would be available.I called them on the Tuesday 9th of June, Wednesday 10th and Thursday the 11th asking to have someone call me with an update but no one would return my calls so I got on the internet and found the part for $40 so I ordered it and it came today(15th)and I installed in less than 5 minutes. I have been VERY DISSATISFIED with their service and will NOT call them again,there are many more company's in the Memphis area that I call on!!! Also they were called to work on my grandson's garage in Holly Springs,Mississippi and not only did they NOT fix the problem but the were VERE rude to my grandson's wife. I am a senior citizen and US AIR FORCE veteran and I WILL NOT ALLOW A COMPANY to DISRESPECT me this way!!! I finally got a call back from the COO of precision door and he apologized for the confusion and said that there would be a technician out here first thing tomorrow morning.Hopefully this will solve all my problems.It's just a shame that I had to go to this extreme to get some action! Well the technician was here at 7:30am and replaced both batteries and that fixed the problem.Thanks to Canyon Turner and his helper for a job well done.I take back all the bad things I said about them!

I called Precision Door service of Memphis when I noticed the spring pad backing board separating and pulling away from the wall. They gave me an appointment very quickly, the next day. Jason Rodriguez was the technician, and he arrived 10 minutes early letting me know in advance. He did a phenomenal job. He inspected the whole door, quickly identified the two major issues which had created the problem (new home builder faulty installation), gave me an estimate of the cost for rectifying the issues and then did all the repairs, rectifying the original installer clear errors that had led to the issue occurring. I could not be happier. I would recommend Precision Door Service of Memphis and Jason in particular for any Garage door issues. The knowledge they have, the time they spend explaining things and giving advice is invaluable. The whole experience from the first phone call to schedule the appointment, to the appointment itself, the work done, all point to an extremely professional and competent company. I will definitely be contacting them again for any future Garage needs. Jason thank you so much for the wonderful work and great customer experience you gave us.

Dillon came on time, actually a little before time on the day I needed him too. He explained the problem and the best solution. I had to leave but felt perfectly comfortable leaving him to replace the motor for the door opener. Billing was done over the phone. He even left a partial can of oil for the door hinges and told me how to use. He is a real asset to your company.