Precision Garage Door Service Of Placerville

Respond immediately and schedule the job next day. very impressed. I will definitely use them on my next garage door service.

Recently had a spring break on the Garage door, so thanks to the heavy amount of commercials I've seen for Precision I thought id give them a call! Super Fast service! They dispatched a Tech about 10 min after the phone call. received a text with with a Service window of 2 hours, and they arrived about 40 min. after initial phone call. The service tech was very friendly, professional, and informative. BUT shortly after he looked over the garage, the upsell started.... I was looking to just get the Spring replaced, but he pointed out some things based on the age of my door (25 years) that needed replacing. He also started asking me if I was interested in a New opener or door, which I said to go ahead and give me a quote... but I'm not interested at this time, then came the quotes. He gave me 4 options to choose from, 2 of which were options for just the current repair but different levels of repair, 1 quote to repair + a new opener, and 1 quote for a all new door and opener. ALL options were quite costly and just the repair, the bottom option it self was 2/3 MORE than the last spring I had replaced! Given he did upgrade a few things, and was able to find a discount for me...BUT was still way more than I planned on spending for a spring replacement. All in All, it damaged my wallet a little...but it was the best customer service I've had in a while. he wasn't pushy at all, explained why the upgrades were important, and still worked with me on price. All I can say is if you go with precision dont plan on a cheap fix. there business is about the quality of repair and customer service....NOT Wham-Bam cheap fixes.

Friendly, knowledgeable. Came on time for both an emergency visit for a stuck open garage door and then for the actual replacement installation. I'm very happy with their service and my new garage door.

Paulino did a good job and was very helpful I would definitely recommend your service.

Our garage door broke today. It took Precision Garage Door Sacramento Valley less than one hour from the time I called to have a Technician at our home. Nick called to say he was on his way. We received a picture, and we were able to track him to our home. He was kind, professional, knowledgeable, and patient. He answered all of my questions and gave advice. I learned a lot watching and talking to him. We would Definitely recommend Precision Garage Door and we would Absolutely use Nick again. I am so grateful, thankful, and relieved. Seeing their commercial was significant for us. Thank you Nick!👍🏼🤗