Precision Garage Door Service Of Placerville

Precision had a same day appointment, and the tech Paulino responded quickly. He diagnosed and replaced my fraying cable and rebalanced the door. He did a great job in no time at all.

We had a spring on our door break and couldn’t get the cars out of the garage. Discovered this at 6:00 a.m. and called thinking we would get a voicemail or answering service at best. They actually answered the call at 6:00 a.m. and had a technician out to our house by 8:45 a.m. They sent a confirmation of the technician that was coming and a picture of him so we knew who to expect and he called when he was 10 minutes from arriving. He was very friendly and competent and had the door operating within an hour and a half. They didn’t try to upsell or charge us outrageously although replacing the springs etc. are not cheap. Great service and we would definitely call them again.

The spring broke on my garage door. Scheduled a maintenance visit on line and they had plenty of openings. Received notification that the technician was on his way and I could track his location and eta. Jesus arrived and inspected the door and provided a few options to repair. He was very knowledgeable and took the time to explain things as he worked. He definitely wanted to get things perfect as he completed the job, which I really appreciated.

Caleb Winchester. Soon to be more famous than the mystery house! He showed up at the perfect time, and made remarkably quick work of assessing my busted garage door. To my surprise, he said he could get it fixed during his visit! He presented me with a few repair options, tiered from “up and running” to “works like new”. I made the best tier choice for my family at the moment - and before I could complete a couple of Grand Prix races in Mario Kart World, and eat dinner, he was done! He showed me what he fixed, showed me how smoothly it worked now, and explained the costs line by line. He was friendly, informative, and very efficient! And best of all, my garage door went from busted to boomin’ in a single day!! That’s right, I called Precision this morning, set my appointment same day, and Caleb Winchester assessed and fixed my garage door in a single visit! And to think I put this off for a year 🤣. Do yourself a favor and call Precision Garage Door NOW!!

Great experience. Customer service was top notch. Our service technician, Nicholas Schwinger was friendly and knowledgeable. He noticed right away the main problem was a broken spring and other causes that led to the breakage. Repairs were completed promptly and we were back in action.