Precision Garage Door Service Of Sacramento

Very professional & just a humble worker

The spring broke on my garage door. Scheduled a maintenance visit on line and they had plenty of openings. Received notification that the technician was on his way and I could track his location and eta. Jesus arrived and inspected the door and provided a few options to repair. He was very knowledgeable and took the time to explain things as he worked. He definitely wanted to get things perfect as he completed the job, which I really appreciated.

Moises Lopez-Reyes appeared on schedule and succinctly explained the installation process, along with potential hiccups: the direct drive motor might not fit cause the solar battery installation used valuable real estate. It turned out that it didn’t fit but they had a solution: the ceiling mounted traditional drive. Moises was training Fernando in the installation process; the entire process took just over four hours to complete. Clean-up was well done. Moises took us through the ins-and-outs of the new system, including how to realign the motion detector should they get knocked. We are pleased and would recommend the company to anyone looking for a garage door fix or replacement.

We had a spring on our door break and couldn’t get the cars out of the garage. Discovered this at 6:00 a.m. and called thinking we would get a voicemail or answering service at best. They actually answered the call at 6:00 a.m. and had a technician out to our house by 8:45 a.m. They sent a confirmation of the technician that was coming and a picture of him so we knew who to expect and he called when he was 10 minutes from arriving. He was very friendly and competent and had the door operating within an hour and a half. They didn’t try to upsell or charge us outrageously although replacing the springs etc. are not cheap. Great service and we would definitely call them again.

I had an exceptional experience with Precision Garage Door Sacramento Vally company, and it deserves recognition. From the moment I reached out, and booked online with the window availability, to the promptness of the Service Tech Andre I knew I made the right choice. The professionalism, patience, and genuine willingness to help made the entire process smooth and stress free. Andre, I felt went above and beyond to ensure every question was answered and every concern was addressed. It’s rare to find a team so committed to delivering top tier service, and they exceeded every expectation. I’m truly grateful for the support I received and will absolutely continue doing business with them. Highly recommended for anyone who appreciates exceptional service and a company that truly values and stands behind its customers.