Great work. Had a new door opener set up and running the same day.

Gorden Glenn

Not happy with visit, tech basically "looked up" at garage main control, and said we needed all these new things that total up to almost $750. Our home was built less than 2 yrs ago. If "looking up" is a good way to estimate, that is scary! Will not call your company again. Thank you for taking advantage of me and charging a visit fee for glancing. I normally do not write reviews, but this was such an unprofessional visit.

Carter Mobley

Mr. Mobley, thank you for taking the time to speak with me. As we discussed our technicians go through a really comprehensive training program. Their typical day consists of working on 5-6 doors everyday that have similar issues as yours did. I understand that you did not feel comfortable with the technician using his experience and being able to identify the issue so quickly. I have been in similar situations that made me uncomfortable when I have had items repaired at my home that the service person was quick at identifying the issue without fully taking apart. Our company’s priority is to have the highest customer service possible and the only way to do so is to have the valuable feedback when we miss this mark as in this case. We will be using this as an example to all of our people to help them better communicate with the customer. As we discussed, I have processed a refund for the service fee that was charged to you. Please let me know if we can help out in the future.

The Precision Team

very friendly did a great job. quick and clean 5 stars for Michael.

Rosemary Bossow

Alan Harp came to the house today and explained all that was involved in the replacement of our garage door. He was extremely knowledgeable and was actually early to our appointment. Great job so far with the estimate and I'm comfortable that the process will go smoothly due to his professionalism.

Sean Barnwell

Our experience with Precision was great, from the time we looked at the website to the salesperson coming out and explaining everything to us to Michelle in the office to the installation. All personnel were friendly, courteous and professional!

Mark Hill

From start to finish, Precision was fantastic! They gave us numerous options to choose from and made the ordering/installation very easy. Door is installed and looks fantastic! Great customer service as well, from the operator, the salesman and finally the guys who did the installation

Andrew

Right from the initial phone call to Precision the efficiency and proficiency was impressive. The technician, Gilbert, both his interpersonal skills and professional craftsmenship were also very impressive.

Jim Byrnes

Jim Byrnes, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Door jammed in the closed position. Main spring replaced and other supporting hardware items cleaned or replaced. Fast and courteous service.

Joseph Sherin

Joseph Sherin, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

very professional and gave me several options based on my horrible old garage door. Runs like silk now!

John Hartmann

John Hartmann, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

The installer came out to adjust a setting on a new door, which was under warranty. This company stands behind their work, arrives on time for service calls, and communicates well with customers.

Jane and MJ Palmer

Jane and MJ Palmer, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Great service; made appointment for next day with no extra weekend charge! They called when they were on the way and gave an ETA. Rob not only repaired the cables, but he also looked into why the door was binding when opening on a manual basis. Above and beyond. Nice job.

Peggy Collins

Peggy Collins, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Rob.

The Precision Team

Kody (I think that is the correct spelling) did an excellent job diagnosing the problems quickly. He was knowledgeable, courteous and professional, explained things in layman's terms. Great job!!

Marianne Hillegass

Marianne Hillegass, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kody.

The Precision Team

I called Precision Garage Door after viewing their website and reading many reviews and comments. They were able to schedule an appointment on the same day that I called. Their technician, Rob, was very professional and did an excellent job at a very fair price. I would definitely recommend Precision to any of my friends and neighbors who have garage door issues.

Allen Hall

Allen Hall, thank you for the review, and we appreciate the recommendation!

The Precision Team

Ryan was polite, nice and did a great job.

Judy Coughlin

Judy Coughlin, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Ryan and his work.

The Precision Team

Excellent prompt service. Professional discussion of the current problem and an explanation of what to expect Thanks

Ken Hagan

Ken Hagan, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

The serviceman Jeremy was very friendly and fixed the sensors on my door.

Brenda Ferriol

Brenda Ferriol, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jeremy.

The Precision Team

Thanks Devin for presenting yourself in a professional manner and representing yourself and those for whom you are employed in a commendable manner. I have to say that I was concerned with whether or not I was making the right choice, especially since this seems to be a very competitive business with many choices. With that being said there is no doubt I did make the right choice. Thanks for a job well done.

Don Englert

Don Englert, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Devin.

The Precision Team

I have been very impressed with the level of customer service from the moment you place the call and how it carries into the actual service call.

Annette Kelly

Annette Kelly, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

The service was quick and professional. All of our garage door needs will have been and will continue to be handled by Precision.

Will Napier

Will Napier, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Sean did work on a previous occasion for the other door on my 2 door garage. When the other door broke a sprocket I called and we were happy to see that Sean was the tech who came out. Very happy with his work and customer service attitude. Week-end repairs are definitely a plus.

Niles Majure

Neptune Beach Customer, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Outstanding and quick service. Called ahead of the scheduled appointment and arrived within the time period set. A very courteous and professional technician who performed the services under warranty. He also detected an issue with an adjustment to my opener mechanism which he adjusted at no cost. I highly recommend Precision to others.

Daniel Dalesio

Daniel, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team