Technician was on time, professional and a great help! I would recommend this company 100%.

B Acquaviva

Based on my experience with your company a year ago which was so positive, I have to say this time I can summarize my thoughts with one word...disappointment! I understand Justin had a bad day (as he shared that a few times) and I certainly did not intend to pile on, but I was simply shocked when he told me $130 when I was expecting no more than $50! The fellow that came out a year ago did the same thing that Justin did (with the possible exception of loosening the chain drive) and charged me $30 TOTAL! When I talked to the lady on the phone, I was told that the service fee was now $50. Ok, I can live with that, but I should have been told that there could be additional expenses if the tech did a “tune and lube”. If there were parts needed etc, I could understand it, but just to lube (which I had already done and told the tech that) and adjust the spring and chain to charge $80 more seems excessive. Justin said the service charge was “just to show up”....WOW! Again, I went from being very impressed a year ago to very disappointed a year later! BTW...the chain noise that prompted me to call you was not fixed, but Justin said “it would be fine”! I can tell you that I will put up with it, but if I have additional problems, I will look elsewhere for service! One good thing....I did find out that the price of milk is higher than last year....glad I don’t drink milk!!

Jim Harrison

After speaking to this customer I informed him if at any time when a technician has finished service and he feels his needs were not met, to please call is back and I would send another technician to address the problem. I explained to the homeowner the reason he was so thrown off by his bill for services requested is the technician he had the year prior actually did not charge him for a service provided. Our technician on this visit did as he was supposed to. The homeowner understood what I was explaining and agreed to let us send out another technician to address his problem. He was so thrilled with our follow up and willingness to address his concerns he emailed the office and stated he wanted to amend his review to reflect our total performance and his overall satisfaction in the end.

General Manager

We needed a spring replacement. Though expensive, Precision sent an excellent service man and he came out right away. The repair was fast and the service man knew exactly what he was doing. The garage door works great!

James Sweeny

Brian very professional. Gave me three options and explained each. No sales pressure. Did an excellent job. Would highly recommend.

Keith Mcmillan

Justin was there quickly after he called to tell me he was on his way! He adjusted the light in the overhead opener and got it to work. Very personable guy.

Kenneth Davis

Service was excellent especially seeing that the call was an emergency seeing we were going out of town. Justin your service tech arrived early to handle the situation in a very swift manner allowing us to head out on vacation as planned.

Charles Langley

prompt service and excellent technical support for keypad installation

David Goldheim

Fantastic job

Nigel Newman

Several people on Neighbor Watch recommended you. On time. Very professional and courteous. Not a normal repair but after checking all the obvious was able to track it down. A wire knocked loose from the sensor by the bottom of door. Came out on Sunday with no extra charge. All around good company.

Mike Scruggs

Scheduling repairs within 24 hours was easy. Brian arrived on time to replace our broken garage door spring. Brian is very professional, explained everything in detail and answered all our questions, his company vehicle was clean and everything in its place. His work vehicle organization was indicative of the quality of work he performed. We are very satisfied, I will continue to use and recommend Precision.

David F

Old opener replaced with a total new system. Replaced and the new opener operation was explained. All of the above was done in a timely and professional manner.

Karen Totolis

I have used your company in the past and was pleased with the work. This new service was to install a new garage door opener and install new rollers. The installer, Brian, did a wonderful job and was very informative of all that he was doing and why. I would recommend your company to anyone that might want to have work done with competent workers and excellent products to make the garage door like new again. Thank you, Linda Galvin

Linda Galvin

A job well done, quickly.

Cecil Bradshaw

You never realize how much you use the garage until your door is broke. I messaged Precision garage door on Facebook (not expecting a response for a few days, like most companies) and I got a response immediately. I Was able to get all of my questions answered and an appointment right away, my garage door was fixed the next day and the service gentleman was nice, clean, polite and honest. I will definitely refer Precision door to every one!

Tammy Poelsma - pogar

Very good and prompt service . Thanks

Dale Mccall

Justin arrived on town and was knowledgeable and helpful. The cost was more than I expected. Justin detailed each item that was charged.

Rosemary Stein

Brian did a great job explaining all the options we had regarding fixing/replacing our garage door opener. All the work was done at the service visit. We now have a very quiet belt drive system! Thank you.

Linda Grasso

Brian was early to the appointment, a pleasure to talk to, quick, efficient with the repair. Will defiantly call PGDSWFL again!

Christine Davenport

One of the best service experiences we've had! Gaetano was on time ,professional, friendly and repaired the garage door incredibly fast. The final bill total was very reasonable and a lower cost than expected. The contact via email after the service call was placed was impressive and professional as well. Your business has me as a customer for life. GREAT SERVICE!

Robert Stith

Very courteous and professional... Examined my current garage door weather strips and seals... Explained the process of removing the current weather strips and the possibility of adjacent stucco and/or paint damage during the removal... I appreciated their forthright answer and suggestions... Will coordinate repairs and updated spring and roller installation for a spring time frame because of a current 2 1/2 month garage project starting this weekend...

John Simpson

Dear Sirs: I would like to take this opportunity to sincerely thank you for understanding my issue with my garage door (praising Linda who listened to my problem with great attention and care) and for sending me such a wonderful technician,as Bryan Grammond Bryan was very thorough and very knowledgeable and eager to please He did an outstanding job and is such a confident and mature and gracious gentleman Bryan is certainly an asset to your company! I am very grateful! Thank you!

Matilda Koubaroulis

Brian came early and got the work finished fast. He explained all my options (new circuit board alone vs. new motor and belt drive system) and did not hard sell me on anything. I chose the belt drive and it's just wonderful. It's so quiet that I have to double-check to see if it's actually working.

Julie P.

Very good installer arrived early and had the new opener up and working in a hour.

Jim Schwenker

Quick response... In and out no hassels They exactly what to do and did it in a professional way Highly Recommended

Doug Murphy

Quick response to our emergency. Professional service technicians explained the extent of my problem, proposed a couple of solution options with pricing, and flawlessly and quickly implemented the option I chose

Paul Debarbieri

Your technician came out to my home on Monday to install our new garage door opener. I can't believe how quiet it is. He did a great job and everything looks great. Thank you for the fantastic job. Now I just have to get my car's automatic garage door opener programmed

Michael Montemarano

Very Nice fast and efficient. One of my springs broke so they replaced them and also gave me a new rubber pad long cushion thing for the bottom of the door, where it meets the floor. It looks very nice. Very expensive but worth it.

Thomas Dougherty

Called in morning to set up appt for routine maintenance on garage door, and Brian came at noon. He did a thorough job lubricating everything and adjusting the spring. The price was as quoted.

Donna Burbidge

Excellent service and very easy to schedule an appointment! The technician was timely, very knowledgeable, efficient, professional, etc. He went above and beyond. Not only did he help me reprogram both garage doors and supply me with a new remote he also found that both outdoor keypads were damaged so he replaced those for me as well. Will definitely use them in the future. Thanks!

Tere

Brian Fixter did a wonderful job. He was very professional and took the time to explain to me everything that was done.

Emma Shklyar