Precision door came to install the new garage door and tried to sell me an upgrade for the wheels for around $200.00 The tech said that the upgraded wheels were nylon , while the wheels that came with the door were steel. I asked to see the wheels that came with the door— they were nylon. I therefore declined the supposed upgrade. I asked the tech whether he would be moving the existing opener track so that it would be centered with the new door. He told me he would. When I came home after they finished installing the door, the tech had not centered the track. Now the company wants to charge me $80.00 per hour to come back to move the track. I am not a satisfied customer!

Jim Murray

I believe your situation has since been resolved. There was a miscommunication with the installation and we acknowledged that. We were not aware at the time of final review our installers should have waited for you to be present and not just your wife. We always want to leave all customers with a pleasant experience so we sent our installation manager back out and he reviewed your concern and said you were more than pleased with his service when he was finished. That is our goal on every customer interaction and if for some reason a customer is unhappy, we will work as diligently as possible to achieve that. We thank you for your business and hope you call us for all your future garage needs.

The Precision Team

JUSTIN SHOWED UP EARLY, BUT CALLED AHEAD, OF COURSE! HE WAS A PLEASURE TO DO BUSINESS WITH! .... VERY PROFESSIONAL

Patricia Regnier

The guys did a great job- on time and friendly- I would recommend them to anyone.

Patti Yauck

I am very disappointed in your service. You did wave the service call but upon arrival I was told by tech that it would be &150 to repair. I had already gotten the door on track and reattached the cable. In the 25 min. He was here all he did was level door. He also told me it would be an additional $150 to repair piece where opener attaches with some part. I told him no I would fix it. It cost me $7.86 to install brace and attach to opener. Had to adjust door for it to go all the way down. I am a disabled veteran and told him I could not afford his prices.

Larry Mahorney

Larry – Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret we may have missed our mark. We have tried to reach out to you but we haven’t received a call back. We’d still appreciate the opportunity to continue the conversation. Please feel free to give us a call on the number we left. We appreciate your time and your business.

The Precision Team

I have not received anything from you or your office. Please call me at 952-356-9967

Larry Mahorney

Larry - Thanks for the continued conversation. We regret that you are not fully satisfied after all of our efforts. We understand that your repair exceeded the budget that you originally anticipated. We do provide full estimates before beginning all work. We regret that our technician is not allowed to give multiple discounts on any invoice.

The Precision Team

very good fast service

Robert Rainbow

Seth came within time limit he stated and is a very pleasant individual...He was very consise with our problem and said he could fix it right away....we were very thankful he knew exactly what needed to be done...I would recommend this gentleman for any problems re Precision Garage door company...Thank you Carl and Joyce Durden

Carl Durden

Picked Precision Door based on wonderful website which included photos of technicians. Ours, Alex, was extremely knowledgeable and pleasant - and explained problems, and costs, clearly. I was extremely pleased with the service and will return if the need arises!

Robert Caldwell

We had Mark who was wonderful, thorough and precise ! A quiet door, finally. Well worth the cost. I highly recommend this company and this employee . We purchased a new motor. Wow !!! What a difference and reasonably priced for high quality product.

Dale Murphy

Alex was very friendly and knowledgeable. He provided a few options to consider on our garage door. We decided to get a new garage a door and hardware installed.

Patrick Cangero

Very prompt and quick service. Mark explained what needed to be done and the price.He had everything he needed on his truck. I will use Precision again if needed.

John Taves

Service was very thorough and polite. He knew the business perfectly! Great Ambassador for your company!

John Beld

Thank you for such excellent response time and service. Mark was just fabulous in explaining everything and making recommendations for possible replacement of door in the future (hurricane strength). We appreciate your professionalism and wonderful customer service! The best!

Bonnie Harrison

Justin did an excellent job I would recommend your company in the future to my friends and family

Raj Maharaj

Quick response to our call, efficient and easy repair work by Mark, good explanation by him as to the cause of the problem and our best course forward. Not a pushy sales effort, mostly a straightforward fix of the current problem with advice on how to reach a long-term solution. Very pleased with the service call! Thank you!

Ray Petit

Workmanship was very professional and readily answered all of my questions. Finished quickly and everything works fine.

Fred Shubert

Prompt same day service Pre-arrival communication was excellent MARK THE TECHNICIAN WAS PROFESSIONAL ORGANIZED and efficient I'm working with this group again

Todd Peters

Alex did a great job and got my door operating again. He even called and got here earlier than the projected time, There is no doubt I will be using your service again and will recommend your company to others Thank you.

Martin Kinnerk

Justin was very knowledgeable, answered all my questions thoroughly, told me all available options for my garage door system. Installed new motor, spring, rollers (overhauled existing system) explained how to use all the new features.

Edith G.

Arrived in a timely manner, started immediately on the replacement of the garage door springs. The work was completed in less than 30 minutes. The door worked perfectly upon completion. No adjustments were necessary. Technicians were polite and friendly and explained the procedures thoroughly. I will definitely call Precision Door for any needed service in the future.

Jim Smith

Alex was so nice and explained everything to me so I could understand. Very polite and very knowledgeable. Very nice young man.

Cheryl & dale Fergusan

5 stars Justin represented your company professionally and with great knowledge and expertise . The works was performed very well .

Robert Bond

Quick, professional repairs. Thank you!

Richard Berman

The technician, Jason was professional, explained the problem and corrected same. I highly recommend Precision Garage Door !

Joe Candito

Justin was on time courteous and professional. He answered all questions and explained his work in great detail. A very reliable company with dedicated employees.

Steve Hippensteel

Justin was very professional yet easy to talk to.

Steven Carruthers

Thank you for prompt and efficient service.

Sam Carmichael

Your highly experienced technician arrived as promised, quoted the repair prior to conducting the repair and completed the repair very quickly....a well earned 5 star experience.

Richard Peterson

Thank you Justin and his helper. I forgot his name I'm sorry. I showed the guys I had a slight damaged on my garage door and the garage door won't open so Justin saw the problems and he replaced the bottom rubber, the metal piece needed to be replaced also. He also took care of a buzzing noise that also had to get the piece replaced so no more buzzing noise. Thank you for coming and took care of us. Steve & Donna Sciuto

Stephen Sciuto

Stephen Sciuto, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Justin and his work.

The Precision Team

You did a great job.

Curt H.

Curt H., we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Usual great service we've come to expect from Precision.

The Emersons

The Emersons, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team