Precision Garage Door of Sarasota
Has Received 9 Reviews in:
The Longboat Key Area
Average Rating: 4.44
Garage Door Repair
Longboat Key, FL
My 4- or 5-year-old Overhead Door garage door stopped working after recent torrential rains followed by a power outage. Precision was the only company I could get a hold of on Saturday; the tech was here promptly Monday morning. I would like to point out their recorded sales pitch while you hold on the line says, "Why pay for a whole new door when our staff of trained experts can repair your door?" Upon arrival, the tech takes a look up at the door motor and says, "Nah. This is shot. We are going to have to put an entire new system in." "Oh? Can you not repair this one?" "No idea if this model is even available. I can install a chain drive unit for $500, or and even better belt drive for $600." At that point I told the tech I would be right back, and I went inside to call Overhead Door: I explained the symptoms and the phone rep told me that worst-case scenario would be a new board for $100. Returning outside to the Precision tech, I relayed this information, and I asked him why he can't similarly replace the board (note: when I called to make the appointment with Precision, they assured me that the responding tech would have all parts on his truck to repair an Overhead Door unit). He told me, "Dunno. Can't do it. Feel free to go with them for the repair. That will be $50 for the service call." Hence your well-earned 1-star rating.
Ivan
Response:
Ivan - Thank you for taking the time to review our service. We aim to have fully satisfied customers and regret we missed our mark. Unfortunately, often times electrical surge damage may impact the opener more extensively than just the logic board. For this reason, we often suggest a system replacement as a better value by comparison to potential costs and pitfalls which may be incurred down the road. We apologize for any poor communication and will use this experience as a teaching opportunity so that we can better serve our customers in the future. Thank you for the opportunity to earn your business. We hope you may consider us again if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Longboat Key, FL
Professional & easy to deal with! I would recommend Precision Doors to all!
Dawn
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Repair
Longboat Key, FL
Great Service. Appointment setting quick and the tech arrived on time and fixed the problem. Pricing reasonable and easy to pay over the phone.
Brad Braford
Response:
Brad Braford, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Longboat Key, FL
We have used you for many years. Always good & quick service. Great service as usual
Dave Foran
Response:
Dave Foran, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Longboat Key, FL
Precision was recommended to me by two friends. I will pass along that recommendation. They were on time, explained the options and cost and made the repair. Very professional - and nice people too.
Neal Hall
Response:
Neal Hall, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Longboat Key, FL
Service experience was first class, simple booking, same day response, and Paul the technician assigned was very professional who quickly resolved my problem, all for a very competitive price. Thank you Precision Door
Paul Tomass
Response:
Paul Tomass, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Longboat Key, FL
New opener. Appointment quickly and efficiently. Arrived on time with a courtesy call ahead. Problem diagnosed, offered optional solutions, had all material on board and completed without incident. Reprogrammed all cars, wall switch and keypad. Gaetano was the service tech and is excellent asset to your company. Professional, cheerful, knowledgeable and very pleasant.
Richard Meyers
Response:
Richard Meyers, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Gaetano.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Longboat Key, FL
technician did a very good job.replaced motor for garage door.
Sharon Schreiber
Response:
Thank you for your review and your business! We strive for 100% customer satisfaction. We will look forward to serving you in the future.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Longboat Key, FL
Josh Payette provided outstanding (5 star) service and we could not have been more pleased
Robert Todd
Response:
Robert Todd, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
With 51764 Reviews
- 5 Star (95.7%)
- 4 Star (2%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
For this location's local site visit:
This location is owned and operated by:
Andrew Sell
Precision Door Service of Sarasota
2117 47th St.Sarasota FL, 34234 License: # CBC1259247
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