Precision Garage Door of Northern NJ

Has Received 141 Reviews in:

The Sussex County Area

Average Rating: 4.94


Garage Door Opener Install

06/18/2019

Newton, NJ

Review:

Very professional and polite. Appreciated all of Chris K’s assistance.

Stephanie Hontz

Service Provided:

Garage Door Opener Install

Product:

Install Garage Doors

05/14/2019

Newton, NJ

Review:

Technicians came out today to replace two panels of our new garage doors that arrived damaged during the initial installation. The technicians were great... friendly, knowledgeable, and prompt. However, after replacing the two panels, we noticed that one of the new panels is also damaged. So, we’ll be clearing out the garage for a third time , taking off of work for the third time, and technicians will comes out for the third time. Perhaps these panels need to be packaged better/differently, because the damage is in the same area as before. What a waste of time and energy on both ends. If there’s good news to this it’s that Precision stands by their products until they get it right. 3 stars for my frustration and inconvenience.

Valerie Serignese

Service Provided:

Install Garage Doors

Product:

Garage Door Opener Install

05/12/2019

Stanhope, NJ

Review:

Great service our technician was John Delphiu and he was very knowledgeable and not only did a great job installing a new unit and replacing the springs and cables but took the time to explain everything in detail. He also had a super personality and was great to talk with. I am very pleased with this company. My only complaint was the price of all of the work. That is no reflection on the technician however.

Glen Jankowski

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Install Garage Doors

03/19/2019

Newton, NJ

Review:

From start to finish our experience was top notch. Everyone was courteous and professional. We absolutely would recommend this company. Thank you, Precision.

Matthew and Tonimarie Foran

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

03/15/2019

Sparta, NJ

Review:

What a terrific company to do business with! Their level of communication and courtesy is far above most service organizations and the work was done promptly and professionally. I would recommend Precision without reservation.

Barry Geller

Service Provided:

Garage Door Repair

Product:

Cables

Broken Garage Door Spring Repair

03/14/2019

Franklin, NJ

Review:

First time dealing with Precision. Within 24 hrs of contacting them, our garage door was repaired. Very good service, and our Serviceman Brian, was courteous and prompt.

David Giordano

Service Provided:

Broken Garage Door Spring Repair

Product:

Install Garage Doors

02/20/2019

Stanhope, NJ

Review:

I just had a new door installed and it was perfect! Tim came out on time and gave me estimate and explained everything. He knew what he was talking about. Kyle and his helper (sorry, I can't remember his name) were on time and installed the door with no problems. When they were done, they explained how everything worked and how to maintain it to keep it long lasting. I would definately recommend them and would use them again in the future. I love my new door! Thanks guys!

Nancy Rawley

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

02/11/2019

Andover, NJ

Review:

John Delpiu came to fix my garage door. He was professional and did a great job. He fixed it in a timely manner and I would highly recommend him and the company.

Tina Kraus

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

02/03/2019

Newton, NJ

Review:

Our tech was named eric...presented himself well...explained the job..all of the costs...worked efficiently and professionally. All and all an excellent experience.

James Brittian and Debra

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

01/30/2019

Highland Lakes, NJ

Review:

My service tech was great! Friendly, personable and polite! He explained each cost and process as he went through it, and gave me advice for the care of my door!

Jackie Marsicano

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

01/23/2019

Sparta, NJ

Review:

excellent, professional and efficient

Pauline Richards

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Repair

01/15/2019

Sandyston, NJ

Review:

This was my first time calling Precision. I have to say this was one of the best experiences I ever had in my life. Our service tech, Chris, was absolutely professional, knowledgeable and patient. The whole experience was flawless. I will definately use you again and would request the same tech again. I wouldnt change anything. Please keep up the great work and thank you for such a great experience.

Margaret Mahoney

Service Provided:

Garage Door Opener Repair

Product:

Garage Doors

Garage Door Repair

01/09/2019

Hamburg, NJ

Review:

your technician chris was professional and polite, the service was quick. thank you

Richard Brown

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

01/08/2019

Wantage, NJ

Review:

Technician was top notch. He explained in detail the repair. Excellent service!

Jeff Wagner

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

01/03/2019

Hamburg, NJ

Review:

Great Job

Shirley Vasquez

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

12/28/2018

Newton, NJ

Review:

Chris was on time, polite and explained the process well

Susan Romano

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

12/03/2018

Stanhope, NJ

Review:

I chose Precision Doors because I have used you in the past. In both instances your technicians have been polite, knowledgeable and efficient. Your office kept me posted on what time you would arrive, and I certainly appreciated that.

Barbara Meltz

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

11/23/2018

Hopatcong, NJ

Review:

Tim was very knowledgable explained everything and very pleasant.

Doreen Cornelius

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

11/20/2018

Sussex, NJ

Review:

Chris was excellent! He clearly explained the issues and possible solutions. Upon my decision on the coarse of action,the repair was done expeditiously and the 2 doors are now working like new! I will recommend Precision to my friends and am happy to have the 10 year warranty!

Donna and Frank Linke

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Install

11/19/2018

Hopatcong, NJ

Review:

Professional service! Friendly and informative repair man I liked a picture of the serviceman so I would know who to expect I also liked the ability to track his arrival on line! Allowed me to keep my dog free until the last moment!

Kate Nadolny

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

11/08/2018

Sussex, NJ

Review:

Dave and Sam were just great, they were promptly on time, very professional and friendly. Dave was extremely proficient at his job.

Joe Gorman

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

11/05/2018

Franklin, NJ

Review:

Julian and Ryan were both very professional and competent young men. They did a wonderful job and my wife and I are very pleased with the work they did. A great job, thank you very much.

Steve Sluka

Service Provided:

Install Garage Doors

Product:

Garage Door Opener Repair

10/30/2018

Sussex, NJ

Review:

TIM WAS GREAT! WEALTH OF KNOWLEDGE AND INFORMATION. ON TIME AND KEPT INFORMED ABOUT TIME. HIGHLY RECOMMENDED

John Blundo

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

10/27/2018

Hamburg, NJ

Review:

The technician was very courteous professional and knowledgeable I am very happy with the work that he performed and I look forward to if I have a nother problem I will definitely call on you guys to fix my garage door

Carolyn Morris

Service Provided:

Garage Door Repair

Product:

Opener

Garage Door Opener Install

10/26/2018

Hamburg, NJ

Review:

very nice service man great service and happy with our new garage opener.

Robert Kalczuk

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener Repair

10/17/2018

Stockholm, NJ

Review:

Marc was prompt, replaced the battery in one of our garage door openers and was quick to complete the job. He was professional and brought a smile to his work.

Charlie Magnifico

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

10/07/2018

Sussex, NJ

Review:

We were satisfied with the service performed on our garage door!

Joe Elvin

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

09/24/2018

Sparta, NJ

Review:

Chris was fantastic and I would recommend him highly. $700.00 + bill for less then an hour service call is a bit much for (2) springs and (2) bearings removed and replaced.

Brett Ryan


Response:

Brett – Thank you for taking the time to respond to our customer satisfaction survey. We appreciate the kinds words you’ve shared regarding our service technician, Chris. He’s an asset to our team. We regret if our recent repairs may have exceeded your anticipated budget. We do hear from time-to-time that our prices may be a little higher. Most often this is the result of providing quality-screened, fully-licensed and insured service technicians, dispatched in well stocked service vehicles. This allows us the ability to provide accurate and timely repair options upon arrival. Plus, our high-quality parts carry some of the longest warranties in the industry. Even so, we strive to achieve 100% customer satisfaction and regret if we may have missed the mark. We will look to this as an opportunity for us to review our pricing for room for improvement. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/10/2018

Sparta, NJ

Review:

Lou did a great job.Fast,efficient and friendly.

Joe Alonzo

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

08/04/2018

Sparta, NJ

Review:

Tammy was prompt, extremely professional and courteous. She took the time to go through all of the options and came up with a great style to fit our home's design!! She is a fantastic representative of the company!

Angelo Consolazio

Service Provided:

Install Garage Doors

Product:

Our Average Rating

With 54443 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Northern NJ Locations:
Bergen County (201) 670-7343 628 Reviews
Essex County (973) 992-9810 308 Reviews
Hunterdon County (908) 788-7847 91 Reviews
Morris County (973) 292-1288 726 Reviews
Passaic County (973) 838-8843 305 Reviews
Somerset County (908) 526-3112 200 Reviews
Sussex County (973) 300-0213 141 Reviews
Union County (908) 232-7388 219 Reviews
Warren County (908) 689-3210 107 Reviews

Precision Overhead Garage Door

For this location's local site visit:

This location is owned and operated by:
Doug Bencsko

Precision Overhead Garage Door

220 West Parkway, Suite 9
Pompton Plains NJ, 07444
License: 13VH03118600
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