Precision Garage Door Service Of Mt Kisco

Update: After my first review, customer service for Precision Overhead Garage Door Service reached out promptly to see what they could do to resolve the problem. They were accommodating and eager to find a solution. We agreed to replace the entire door and lift system for a fair price, taking into consideration the previous work already done. The installation team completed the new garage door today and did a good job. Although I ended up replacing my entire door earlier than I anticipated needing to, I really appreciated the goodwill and willingness of the company to resolve the issue. . . . . Initial review: We had a poor experience with this company. We had a dented panel on our garage door preventing it from opening/closing. The employee who came out to assess the problem said that the problem could be addressed by replacing the dented panel (or upgrading to an entirely new insulated door system, which did not suit our needs for an outdoor garage). After taking two months in the middle of winter to source the replacement panel, a different employee came to install the panel and disagreed with the original assessment—saying that we needed to replace two panels in order for the door to function properly. Two months later, the door has stopped working again.

Extremely professional!

What a great experience! First time working with Precision Garage Doors. From the start, as I made my appointment online, the company communicated with me to confirm the service, provide the information on the technician and his time of arrival. When Joshua arrived, he was punctual, courteous and very knowledgeable. He examined the door and all the equipment, indicated the problem to us and gave us a range of options to proceed. Never did he try to persuade us into taking a decision. We did decide to proceed with the repair, and he got ho work right away. We are so happy with this company, absolutely recommend it. Will work with them from now on.

David was great! On time, efficient, and was able to figure out what needed to be done and fix all within 30 min. of arriving. Highly recommend!

I had just gotten home from an unscheduled emergency visit to my veterinarian in the pouring rain and I pulled into my garage. Hit the remote garage door close button when WHAM! BANG! I heard this terribly loud loud noise and saw that the cable had broken and the spring shot off the track. I googled garage door repair near me and the first name that came up was Precision Overhead Garage Door Service with a 4.9 star rating. . I called and got a 4-hour window that same afternoon. Josh came and repaired everything that same afternoon. He’s a great guy, was knowledgeable and got the job done in a short period of time. I would highly recommend Precision Overhead Garage Door Service. 4.9 isn’t high enough!! Excellent.