Precision Garage Door Service Of Mt Kisco

Excellent person who came

Quick professional installation, looks good and works nicely. Huge improvement, I'm very happy with the result.

I highly recommend Precision Garage Door! Angel and Johan installed my new garage door today and it looks amazing! I’m so happy with how it turned out. Both were very knowledgeable on my new door and reviewed all the benefits of my new door. Thank you for a great experience start to finish!

When our garage door malfunctioned, I called Precision on a Sunday afternoon. A live person picked up and offered a same-day appointment. But as we attending a wedding that day, I requested an appointment the following day. I was given a time window of 10am to 2pm, and at 10:23am I received a courtesy call from the technician, Luis, that he was 10 minutes away. Luis arrived and surveyed the situation. I knew that one of the springs had broken, but requested that both be replaced. Luis also took the time to carefully explain other potential problems and suggested replacing the cables, drums, rollers, and a couple of plates. As the parts were all almost 30 years old, it made sense to me to replace all these items. Upon my approval of the cost, Luis began work immediately, replacing all the indicated components. He worked very efficiently, completing all the work by 12:45pm, and reviewed in detail everything that had been done. I was provided with a detailed invoice. Our garage door now works perfectly, and the work included a 7-year warranty. I am very pleased with Precision, in their communications with me, and especially with Luis, who is a very knowledgeable and capable technician, and who patiently explained everything to me, both before and after the work was done. I would certainly recommend Precision to anyone needing work done on their garage door.

Technician Jeff Barrales did an exemplary, professional, meticulous and efficient job in repairing my garage door mechanism. I greatly appreciated the communication he had with me via both telephone and text (including a photograph of himself) so I would be able to identify him and not worry. I would also like to compliment him on his appearance and overall demeaner. He was polite and took the time and care to explain and point out in detail, where the problems were that he was going to correct. I thank you, Precision for such a capable technician who cares deeply about the company and his place in it.