Precision Garage Door Service Of Mt Kisco

Ryan was amazing and very personable and professional. I would give him all the stars you have.

When our garage door malfunctioned, I called Precision on a Sunday afternoon. A live person picked up and offered a same-day appointment. But as we attending a wedding that day, I requested an appointment the following day. I was given a time window of 10am to 2pm, and at 10:23am I received a courtesy call from the technician, Luis, that he was 10 minutes away. Luis arrived and surveyed the situation. I knew that one of the springs had broken, but requested that both be replaced. Luis also took the time to carefully explain other potential problems and suggested replacing the cables, drums, rollers, and a couple of plates. As the parts were all almost 30 years old, it made sense to me to replace all these items. Upon my approval of the cost, Luis began work immediately, replacing all the indicated components. He worked very efficiently, completing all the work by 12:45pm, and reviewed in detail everything that had been done. I was provided with a detailed invoice. Our garage door now works perfectly, and the work included a 7-year warranty. I am very pleased with Precision, in their communications with me, and especially with Luis, who is a very knowledgeable and capable technician, and who patiently explained everything to me, both before and after the work was done. I would certainly recommend Precision to anyone needing work done on their garage door.

Shemar Wilson did a great job installing my garage doors, took the time to explain everything, I recommend him and Precision very highly.

Joshua was extremely professional and knowledgeable. He was informative and efficient. Highly recommend !

I just replaced my old garage door in an older house with a new steel door from Precision Garage Doors and found the whole process very smooth, reasonably priced, and professional. The initial on-site consultation with salesman Michael was easy to schedule. He was thorough in measuring and evaluating the existing set-up and then provided clear explanations of what was needed and options available to me. When the door was ready, scheduling of installation was also quite easy. Shemar, the installation technician, did an excellent job. He was very professional and thoughtful about the details so made sure that everything looks and works great. Overall, I was very satisfied with how professional and easy to work with this company was.