Precision Garage Door Service Of Scarsdale

When our garage door malfunctioned, I called Precision on a Sunday afternoon. A live person picked up and offered a same-day appointment. But as we attending a wedding that day, I requested an appointment the following day. I was given a time window of 10am to 2pm, and at 10:23am I received a courtesy call from the technician, Luis, that he was 10 minutes away. Luis arrived and surveyed the situation. I knew that one of the springs had broken, but requested that both be replaced. Luis also took the time to carefully explain other potential problems and suggested replacing the cables, drums, rollers, and a couple of plates. As the parts were all almost 30 years old, it made sense to me to replace all these items. Upon my approval of the cost, Luis began work immediately, replacing all the indicated components. He worked very efficiently, completing all the work by 12:45pm, and reviewed in detail everything that had been done. I was provided with a detailed invoice. Our garage door now works perfectly, and the work included a 7-year warranty. I am very pleased with Precision, in their communications with me, and especially with Luis, who is a very knowledgeable and capable technician, and who patiently explained everything to me, both before and after the work was done. I would certainly recommend Precision to anyone needing work done on their garage door.

Excellent experience with Jeff. Highly recommend!

Overall very pleased with the installation of my garage door, and particularly the follow up visit to address a few minor issues. It was clear they were willing to do that bit extra to ensure I was satisfied with the job. Only 1 minor point was that even though I knew my custom door order would take time to manufacture, it appears PDS did not call me to schedule installation as soon as it had arrived, so further extending the period from initial order to final completion. Fortunately I was not in a rush to complete

I highly recommend Precision Garage Door! Angel and Johan installed my new garage door today and it looks amazing! I’m so happy with how it turned out. Both were very knowledgeable on my new door and reviewed all the benefits of my new door. Thank you for a great experience start to finish!

Garage door not working when I had so much to do. Car locked inside the garage, Dr's appt etc. I called precision. 30min later their truck was in my driveway. Justin was knowledgeable courteous, and personable , In an hour he replaced the pulleys, rolers, cable etc and had the door working better than ever. From now on he is my GO TO GUY for garage doors.