Fast and professional.
I love your service. You keep me informed with every step and it is comforting to know where the technician is and when he will arrive. SUGGESTION: The motor mechanism was beeping because the battery was low but there was no way for me to know where the beeping was coming from. There should be a flashing light to indicate where it is coming from. There are several electrical machines in my garage and I could not tell where the beep was located. I had to call the generator people 1irst, which cost me $170 for a visit, and the serviceman stayed for 1/2 hour AND SEARCHED ALL POSSIBLE CAUSES AND IT WAS HE WHO LOCATED THE CAUSE OF THE BEEP AND TOLD ME IT WAS THE GARAGE MOTOR. If you had a flashing indicator, I would have known immediately where the beep was coming from and could have saved myself a service call from another company. Please consider adding that you your motors in the future.
Quick response, quick fix, explained and showed everything that was good and bad with the door. Both installers were very helpful, polite and respectful. Would definitely recommend and will use again!!
Mamaroneck NY, 10543
