Precision Garage Door Service Of Troy

Scheduling was incredibly easy through the online system, and I received a phone call when the technician was on his way, which I really appreciated. My technician, Cody S., was knowledgeable, professional, and thorough throughout the entire visit. He took the time to carefully evaluate my garage door, explain his findings, and walk me through his recommendations along with the reasoning behind each one. He presented several repair options, ranging from a complete overhaul to simply replacing the broken spring, which was the original reason for my service call. At no point did I feel pressured to choose the more expensive option. He simply explained the pros and cons of each approach and let me decide what was best for my situation. The repair was completed quickly and professionally. Afterward, Cody reviewed everything that had been done and even shared a few DIY maintenance tips to help extend the life of my garage door. Overall, it was an excellent service experience, and I would definitely recommend both Cody and the company.

Very polite and knowledgeable

The technicians did a very thorough inspection. After the inspection, they showed me everything they had found. When it came to making a decision on the repairs, they were not pushy or forceful. They were very respectful and knowledgeable.

We have always had great experiences with Precision Door. Alex Henderson was our technician this last time and he made sure everything was done to our liking and we appreciated his professional opinion on what options to consider.

DJ was great. He provided sound logic and value.