Precision Garage Door of Atlanta
Has Received 153 Reviews in:
The Decatur Area
Average Rating: 4.90
Install Garage Doors
Decatur, GA
I love my new doors! My installer William did an excellent job. He was very professional and friendly. He answered all my questions and explained everything I needed to know about my new doors. Thank you Precision Door
Michele Mincey
Service Provided:
Install Garage Doors
Product:
Install Garage Doors
Decatur, GA
I ordered a Haas Designer 400 garage door for my townhouse. The Precision employees from beginning to end were professional, courteous, and highly competent. The two installers were extremely capable, installing the door and the new Genie opener in less than two hours. It was a pleasure doing business with Precision. MEB
MEB
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Stone Mountain, GA
Ryan came and fixed everything that was wrong.
Teliea Harwell
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Avondale Estates, GA
Great professionalism and very timely with their appointment. Also, very knowledgeable and went out of his way to offer the best solution.
Don Warren
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Tucker, GA
Chris, was excellent in his knowledge of my garage door problems and provided options for repair. He was courteous and professional. Thanks
S.Peake
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Decatur, GA
We had a fantastic experience with Precision Doors from start to finish. They offered us the best price for what we were looking for and were nice enough to come back out before moving forward to double check that the door color matched our outdoor trim. Craig K and Amin G installed our door seamlessly. They were on time, professional, and Craig was very helpful explaining what maintenance we need to do to keep the door running smoothly. We are very pleased with the final product!
Rebecca
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Decatur, GA
Dustin was very quick, expert at work and knows what he was doing. The project was finished quickly and perfectly. Good work precision. Thanks
Rooh Khan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Conley, GA
Great job
Marty Carson
Service Provided:
Garage Door Opener Repair
Product:
Cables
Garage Door Repair
Stone Mountain, GA
Technician was real professional and nice
Jeffery Carmichael
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Stone Mountain, GA
Robert J., our technician was very friendly, prompt, and professional. He quickly assessed the adjustment needed to our Precision Garage Door and did the work accordingly - all under our warranty for the door purchased in July 2022. We are very pleased with our door and the entire Precision experience from initial call and appointment to installation and minor warranty adjustments.
Cheryl Sopko
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Stone Mountain, GA
The service was speedy, professional and courteous. Aaron is a great tech.
Johnnie Mize
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Decatur, GA
When I called I was greeted by Cortney who was polite, professional and friendly. I received an immediate response to having someone come out to check my door and that someone was named Chris. Chris was able to identify exactly the problem was and he made the fix and he too was a wonderful representation of this company. One of my best investments has been working with this company on replacing my garage doors. Thank you for having a great staff of professionals to work with. Angela A Day Decatur
Angela Day
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Decatur, GA
Precision, I appreciate your quick response???? Anthony was very pleasant and professional. I explained the problem (garage door malfunction), to him which I thought would be a simple fix. He checked everything out and said I needed a new garage door opener. He completed the work in a timely manner. Thanks Anthony
Patricia Evers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Decatur, GA
Vincent was excellent!!! He was very professional, knowledgeable, and polite. He got the doors up in a reasonable amount of time in this dreadful heat. He called before he got here to let me know his eta. The doors look beautiful and I have no complaints whatsoever. I would highly recommend this company to everyone. I have been pleased with the entire process from start to finish ????????????????
Angela Day
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Stone Mountain, GA
I recently needed an adjustment for my garage door to make it close properly. I explained the problems to the tech, and he discussed the things he wanted to review and possible ways to fix the problem. His skills quickly made an appraisal of the plan, and he went about getting me back up to speed. His plan was exactly correct, and the adjustment was satisfactorily completed. I was very satisfied with the tech's understanding and the perfect result. This was another satisfactory service call with Precision.
Bill Golightly
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Stone Mountain, GA
Very professional
Robert Graves
Service Provided:
Garage Door Opener Repair
Product:
Opener
Broken Garage Door Spring Repair
Decatur, GA
Quick, thorough, on time, and reliable.
Onkar Khullar
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Decatur, GA
Unfortunately you guys did not meet expectations except for the fact that you came at the scheduled time. The technician was polite but seemed unprepared to give us an estimate on a new garage door. He tried to call for support and information but there was no back office support available. He seemed to be an installer and not a representative. Basically nothing was accomplished except for a price on a garage door motor which was significantly more than our other bid. You should be clear with customers that the person coming out can't do a proper estimate.
Julie Budnik
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Stone Mountain, GA
Very pleased with the service which I received today. From customer service representative to the technician which visited my home. They preformed an outstanding job in a timely manner. They diagnosis my problem with my garage door, made repairs in less than a hours time. But most of all they came 30min earlier the time given from the rep.
Frederick Beard
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Decatur, GA
Ryan is a professional with a very positive attitude. I'm very pleased with the work he did and would recommend him any time,
Kola Cooper
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Decatur, GA
I chose Precision from listening the commercial about their service. I wanted to try a different company. I was pleased with the service. The technician, Ryan Hudson, arrived on time, introduced himself, examined the garage door and explained what his findings were. He thoroughly explained our options which made it easy for us to make a decision after he had answered all of our questions. He was quite professional and did an outstanding job in repairing the garage door. I will recommend Precision to family and friends.
Marjorie Huggins
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Decatur, GA
The technician was very friendly and knowledgeable explained everything to me .My technician was ANDRE GRACIA MU. GREAT AND AWESOME
Anits Taylor
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Lithonia, GA
Ryan is very knowledgeable about about his job. Very punctual. I would ask for Ryan anytime I need work done on my garage doors.
Diane Mclaughlin
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Stone Mountain, GA
My service was not that urgent but charged as an emergency rate($240). (99%) of the repair was Labor which took about one hour. The only parts needed was 2 roller wheels on rails which should cost less than $30 together. Do you charged a hourliy rate and how much? The technician seemed to have done a good job but the price was excessive. I will shop around the next time for better price. The total charge was $338.00.
Bernard Locke
Response:
We appreciate you taking the time to share your experience. We strive to provide all of our customers with 5 star service and we are sorry to see you felt you didn't receive that. We've reviewed your invoice, quote, and reason for the requested service. Your door wouldn't open as it was off track and not operable. The service the technician provided was to make your door operable again, a tune up on the door, rollers and a remote. He did not charge you for the rollers, or remote and provided you with a senior discount and customer satisfaction discount. You are correct that not a lot of parts were required for your service, but the price covers his labor, time, insurance, gas, vehicles, etc that is required to run a reputable business. You were not charged an emergency rate as your appointment was scheduled during regular business hours, and your invoice should reflect that. We do not charge hourly rates, we charge for the service provided which is discussed with you in detail before the work is started. If you have any other questions regarding your service or bill, please don't hesitate to call and speak with our service manager. Thank you for your business and we're always here when you need us.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Ellenwood, GA
Carlos was very informative and professional during the visit. He provided me with various options and explained them in details. Great customer service!
Tameka Battle
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Decatur, GA
The Precision team member was very professional and gave me options on what needed to be done. Drum, rollers, bearings etc were replaced. The door had been slightly damaged due to the car exiting the garage.
Stacie Nefos
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Ellenwood, GA
I was searching goggle and I came across your ad. I had another appointment with another company and called you’ll and talked with Amanda and she was very nice and your price was lower and you came out the next day (today and right on time because my garage cable didn’t allow my door to come up) and I’m glad I chose you’ll. Now, about Colin, a very well matters person. He knew what to do and gave me options to choose from. He got the job done without any hesitation. And a very handsome young man with beautiful eyes. Anyway I will chose your company over any companies any day and will pass information to others. Thank you and thank you again.
Ellen Germany
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Stone Mountain, GA
My service with Precision was superior. The service technician Juan was friendly professional proactive and efficient. He diagnosed the problem on 1 visit and completed repair the next day. I highly reccomend this company.
Patricia Shy
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Lithonia, GA
quality service and knowledgeable employee.
Eddie Veal
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Scottdale, GA
As always, our tech was prompt, courteous, and professional. Did a great job giving our system a good once-over and getting back to proper working order.
Richard Macias
Service Provided:
Garage Door Repair
Product:
With 102,722 Reviews
For this location's local site visit:
This location is owned and operated by:
Shirin Kanji
Precision Garage Door Service
6550 McDonough DrNorcross GA, 30093
