Precision Garage Door of Atlanta

Has Received 71 Reviews in:

The Decatur Area

Average Rating: 4.93


Broken Garage Door Spring Repair

07/11/2019

Stone Mountain, GA

Review:

All work was done well. The technician, Ryan was professional and did a very good job..

Coit Josey

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

07/08/2019

Lithonia, GA

Review:

Jeremy was great. He was knowledgeable and professional. I really appreciate the job being done right. He took his time and explained everything. Thank you!

Tamara Douglas

Service Provided:

Garage Door Repair

Product:

Cables

Install Garage Doors

06/27/2019

Ellenwood, GA

Review:

I could not be more pleased with their workmanship and customer service skills....Exceptional!!!

Samuel Goodson

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

05/22/2019

Decatur, GA

Review:

I was very pleased with the prompt, courteous and efficient service I received from Precision Doors. We live in Chattanooga, TN. We own rental property in Decatur. My tenant called at 1030 am to inform us the garage door wasn’t working. I googled garage door repairs in Decatur, GA. Precision Doors came up. After reading the great reviews. I decided to give them a call. From the initial conversation with the young lady in customer service I knew I had found a gem. She was professional and courteous. She estimated that a technician would be available today from 2-6 pm. I was excited and happy that they were able to fit me in today. Well, within 5 mins of hanging up from her. The technician Adam King called and said he was available to come to the house within 20 mins! I informed my tenant who was at home and available. Adam assessed the issue and quickly called me back with the estimate of the needed repairs. He was polite and explained things to me In a manner in which I could understand. He finished the work and emailed the invoice, pictures and called me afterwards. His calm manner and professionalism put me at ease from the minute I spoke with him. Thanks to the team at Precision Doors for delivering outstanding customer service!

Freida Thompson

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

05/22/2019

Decatur, GA

Review:

This is the 3rd time I have used this company (3 different homes). I have been extremely impressed with the professionalism from the sales person to the technicians who did the installation. Each time I watched the technician fasten the first piece then the second and so on. Knowledge of the trade and training is very evident and shows in the first product. Technician was always polite, maintained perfectly neat work area. Every piece of waste was cleaned into his own bucket.

Fred Okoh

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

04/19/2019

Stone Mountain, GA

Review:

Maybe a little late on review, sorry for that but Precision was just that. Great product and super service. Michael was knowledgeably and very prompt. Would use Precision again.

Shannon Anderson

Service Provided:

Broken Garage Door Spring Repair

Product:

Opener

Install Garage Doors

04/01/2019

Decatur, GA

Review:

Great work!! Fred Griffin was very professional. Installed 2 garage doors and 2 openers. 5 stars

Jimmie Fuller

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

03/06/2019

Tucker, GA

Review:

Adam King was great to work with - professional, accommodating and a nice guy.

Toby Bloomberg


Response:

Toby – Thank you for taking the time to review our recent service. We appreciate you sharing such kind words regarding our service technician, Adam. We’re proud to have him as an asset on our team. We would love to know what we could have done better to receive a rating higher than 1.00 Star. Thank you in advance for your time. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Install Garage Doors

03/06/2019

Tucker, GA

Review:

He was a trained technician and good job. Thank you.

Frank Lee

Service Provided:

Install Garage Doors

Product:

Broken Garage Door Spring Repair

02/13/2019

Lithonia, GA

Review:

Your service personnel perform the repair according to company spec. 5 rate Thanks

Charles Bills

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener

Install Garage Doors

01/10/2019

Lithonia, GA

Review:

Precision Garage Door, I am totally please with this company because they sold me on very efficient garage doors to fit my garage hight. They recommend lift master products. I am impressed with the products performance and quietness. I had called for an estimate. They set an appointment time and they kept me imformed as to the time as he arrived as agreed. They scheduled an appointment time for the install , and arrive that day to do the work on time. It took the technician a day to install 2 garage doors, and 2 garage openers with it asseccories. They took away the old doors, and cleaned up. There was no messing around. Thier work were with precision and precision with employees. I put their name on the outside of the door. Good Job.

Milton Blakley

Service Provided:

Install Garage Doors

Product:

Garage Door Opener

Garage Door Opener Install

12/11/2018

Decatur, GA

Review:

I am very satisfied with the overall service that I received from Precision Door and the technician Josh. He arrived on time , explained the process, made great suggestions and installed product that I am very happy with

James Stephens

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

12/03/2018

Tucker, GA

Review:

The bottom rubber of my garage door needed to be replaced. The tech, Dustin, said it looked like it had been chewed, possibly by a rat. He also said my springs needed adjusting. Dustin is a nice friendly guy (would be comedian). He performed the service quickly. Im happy with the work he did. BUT, I think $368 is over priced.

James Whitacker

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

11/27/2018

Tucker, GA

Review:

I got great service in one day. I needed two new springs and four (not the six possible) bearings. The affable technician Jeremy showed my why, each step of the way. No pressure. His credibility was apparent and I feel very good about this transaction, even though we won’t be able to afford to eat for a few weeks. ???? It was a good experience starting with the two appointment workers to this installation and service.

Jack Getz

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

11/19/2018

Ellenwood, GA

Review:

I am giving Precision "10 stars" because they exceeded my expectations! My technician was Ryan and he impressed me with his professional and efficient manner. Did I mention that he was also on TIME? When you need repairs request Ryan as your tech.

Elaine Wilson

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

11/01/2018

Decatur, GA

Review:

I chose Precision because of the positive information read during my search for a company to repair my garage door. My experience with Precision was very pleasant and satisfactory. In fact, Precision is the epitome of what I believe good service should be. The repairman, Michael Attison, arrived at my home on the day and within the time frame agreed upon. Michael was personable, professional, and knowledgeable. He quickly assessed the problem with my door (broken springs), told me what my options were to repair it, and let me know the cost. I chose to do a conversion, which he said he would be able to do in about an hour. True to his word, he did an excellent job with the conversion in about an hour. I paid my bill and he was off to his next job. 5 stars!!)

Mattie Harpp

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

10/25/2018

Conley, GA

Review:

Contractor on time, called to let me know when to expect him. Did a great job on installation, explained all of my questions, gave helpful suggestion in caring and painting door. Definitely recommend this company.

Sandra Dearborn

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

07/31/2018

Stone Mountain, GA

Review:

Rick was Great. Arrived on time, was professional and provided Awesome customer service. I am very happy with my new garage doors. Again I must say Thank-You Rick!!

Angela Thomas

Service Provided:

Install Garage Doors

Product:

Install Garage Doors

07/30/2018

Lithonia, GA

Review:

Scott was my technician for installing both of my garage doors and 2 new garage door opener's. He was on time, very courteous and patience. He answered all of my questions and he explained everything very thoroughly. In addition, he told me everything that he would be doing and how long it would take. He did an excellent/superb job. I would highly recommend him.

Norma Star

Service Provided:

Install Garage Doors

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

07/08/2018

Lithonia, GA

Review:

Ryan, was Wonderful and very knowledgeable I would recommend Precison. to all my family and friends. You ???? Rock!!!!!!

Renay Simms

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

06/08/2018

Stone Mountain, GA

Review:

I chose Precision based on TV advertisements, website and customer comments which was very helpful in my decision making process. The first thing that made my service great was the fact that my appointment time was between 2 pm – 6pm and I was very satisfied when the technician called at 12:45 to ask if he could arrive early. Upon saying yes, he was there within the next 15 minutes. After introducing himself, we discussed the issue with the garage door and if I didn’t understand, he explained everything in detail that would need to be done in order to repair it. I can truly say that he was very courteous, professional and friendly. Joseph didn’t hesitate beginning the work and I was totally surprised when within the hour he said the job was complete. Afterwards, we looked over the work that was done. Everything was completed to my satisfaction. I’m glad to say that I am a very satisfied customer. Thanks for a job well done!!! Great service.

Ms. Berry


Response:

Ms. Berry, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

04/16/2018

Decatur, GA

Review:

The technician was nice and a excellent technician. He was on time, very informative on what he was replacing and repairing. I will submit your company name to our Association for references and future repairs for our subdivision. Again, we thank you for your service. Please, give the gentlement a bonus.

Marvin Bell


Response:

Marvin Bell, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

03/24/2018

Lithonia, GA

Review:

great

Jan Calloway


Response:

Jan Calloway, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

03/14/2018

Stone Mountain, GA

Review:

Rating: (5) Thanks Michael for a job well done, in a very timely fashion. I really appreciate the excellent service, and the courteous manners of the mention technician who did the repairs. I will refer this company to all my friends. Also, will call in the future should the need arise.

Elijah Whitfield


Response:

Elijah Whitfield, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with  Michael and his work.  

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

02/02/2018

Ellenwood, GA

Review:

Very happy with the service. Thank you!

Donald Li


Response:

Donald Li, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. 

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

11/28/2017

Stone Mountain, GA

Review:

5 star: I chose your company after looking up garage companies on the internet who had the best deals and I was aware of your work, reliability and work ethics from others who had used Precision. Your rep/service person was detailed and informative in explaining the use of my new Wi-Fi and remote. And I am especially thankful for the discount I received on my new LiftMaster.

Gwen Baker


Response:

Gwen Baker, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

09/27/2017

Decatur, GA

Review:

Great price and very fast.

Anne Major


Response:

Anne Major, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

06/26/2017

Lithonia, GA

Review:

Phillip arrived on time and was very professional and knowledgeable in diagnosing my garage door problems. He picks both of my garage doors in no time.

Anthony Williams


Response:

Anthony Williams, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

06/12/2017

Stone Mountain, GA

Review:

Service was fine in a timely manner. Technician notified me as promised by staff, giving me time to arrive from work. Chase was excellent in providing explanation of why door was not working and quickly got it repaired.

Beverly Hutchinson

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

05/29/2017

Stone Mountain, GA

Review:

I have been doing business with Precision Garage Door Company for over 20 years. I call and the young lady gives me a Day and time. The service tech shows up on time. Our service Tech was Mr. Phillip King. I had purchased a New Garage Door Opener from Home Depot, (1-1/4 HP) Thinking that I could install it my self. Well I did but it took me 3 full days to install it after making many mistakes. After Installation was complete, the Garage Door Opener had a hard time lifting the Door. I noticed on the Wall mounted Key Pad that it had Diagnostics on every thing. It said that the Motor was over stressed. That could not be correct, I bought the Biggest ans Best unit Home Depot had. Then it dawned on me, 1 or both of the springs must be broken. so I called Precision. They gave me an appointment the next day (Sunday) Between 10:00 & 12:00. Phillip showed up @ 10:30 Phillip assessed the situation and determined that: 1. The wrong size springs had been installed at some time in the past. 2. The bearings on the pulley/s were gone. 3. The cables were frayed and about to brake. Phillip gave me an estimate on the repairs and I told him to go ahead go ahead with the repairs. Phillip was very perfissional in his work, He had all the correct Parts that he needed, and he had all of the correct tools he needed. He did not have to tell me that he had to come back because he did not have the correct parts or tools. I left Phillip completely alone to do his job. when he was done he called me to come and inspect the job he had completed. The door now goes up and down with ease, the way it should. I give Phillip King 5 stars and then some. He is a true asset to your company.

Mark Sigl


Response:

Mark Sigl, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Phillip and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Our Average Rating

With 55436 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

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Precision Garage Door Service

For this location's local site visit:

This location is owned and operated by:
Tim Yeager

Precision Garage Door Service

3095 Early St. NW
Atlanta GA, 30305
We Fix Garage Doors Right Springy

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