Precision Garage Door of Atlanta
Has Received 40 Reviews in:
The Stockbridge Area
Average Rating: 4.73
Broken Garage Door Spring Repair
McDonough, GA
My comments is about Mr. Ryan Hudson and his service he provided for me today. He was very professional, friendly, outgoing and very knowledgeable. His was great and a learning experience I would definitely recommend him and because of him I now have other knowledge on other services the company provides so thank you.
Abdul Salaam
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
McDonough, GA
Thank Precision Door today for your outstanding service. I call today and you guys were able to meet our requests in No time.. You guys Rock!!! Thanks again
Devon Walters
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
Hampton, GA
The tech that replaced the garage door opener and made repairs on the garage door did a great job. [I would give him five stars.) He continued to explain everything he was doing while making the repairs. Very informative and respectful to both my husband and myself. I would recommend Precision to friends and family.
Kay Lowenthal
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Stockbridge, GA
I was very impressed with the service. The technician, Adam, was prompt, very professional and took the time to show me the problem and explain what needed to be done to make the repairs.
Sheila Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Stockbridge, GA
I don't believe I could have had a better experience with repairing my garage door motor, springs, and other improvements. Mr Davis was very informative and helpful in advising me what I needed and giving me options on what I could get to fix my garage. I'm very happy with the improvements Mr Davis made and would recommended him to anyone needing garage door repair. Thank you
Joseph Poole
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
Stockbridge, GA
I couldn't be happier with the service and professional job provided by my Senior Technician Ed Davis. He is a professional in every way and a pleasure to deal with. Should I require garage door service in the future it will be Precision and I will request Ed.
R.T. Landry
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
McDonough, GA
Fast and affordable service. My technician, Albert, was awesome. Will use company again should the need arise.
Jermaine Brown
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Stockbridge, GA
Ed and Justin are awesome! They came to my brand new house and fixed a messy garage door installation when all they were supposed to do was install a new opener. They were very professional and wonderful to do business with. All that I can say is thank you so much to them both!
Carlisa Williams
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
McDonough, GA
Great service, I would use you again. Thanks, Joel
Joel Jones
Response:
Joel Jones, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Hampton, GA
The young was very informative and professional. He really represented your company well. I don't have but good things to say about him. He initially cam for an repair job but sold be a totally new gerage door opener and took the time to explained eveything about the operation of the new door.
Ivan Floyd
Response:
Ivan Floyd, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
McDonough, GA
Great service tech was very knowledgeable Price was fair
Earl
Response:
Earl, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
McDonough, GA
Joseph came out on a Sunday to fix out broken garage door. He was very professional, polite and explained everything thoroughly. Could not have been a better experience.
Steven in McDonough
Response:
Steven, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Joseph and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Locust Grove, GA
Precision is the absolute best! Great customer service, fair rates, and total professionalism. I can honestly say that they're trustworthy and truly care about their customers. Thank you!
D. Stowe
Response:
D. Stowe, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Hampton, GA
ryan hudson was very good and explained everything well.
Charles Dowd
Response:
Charles Dowd, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Ryan.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Stockbridge, GA
I am pleased with the service done by Precision door. The tech. was Chasen Pike.He is very professional and explained what needed to be done and why.
James Jenkins
Response:
James Jenkins, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Chasen and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
McDonough, GA
I called and scheduled service and was given a price but when the technician arrived he wasn't aware of the price that was quoted to me. Instead he said that he didn't have the product of the quoted price on his truck. He showed me a list of different prices and garages that were way more than what I was looking to spend. Although he discounted the price. When I called the office the next business day, I was told that someone from management would be giving me a call which never happened.
F Williams
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Garage Door Repair
McDonough, GA
I paid 150$ on emergency call to change a spring the guy quotes 85-175$ over the Phn when the Tec got here he quoted $717.00 for the same spring when I questions what size he wares to replace with he said "I'm not telling you the part" I said I want to compare your prices he then became very rude as said you called us out here you want it fixed or not? This being after he dismantled the door then wanted to charge is 279$ on top of the $150 fee for so call dismantling the door when he was only to inspect it Pryor to doing any work.. Long story short don't use this company we got that door fixed the next day and an issue on the other door for 230$
Mia Crew
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Stockbridge, GA
Ed and Shane were very professional and courteous! They did an outstanding job and efficient job repairing my garage opener. I highly recommend Precision Door Service!
Dr. Renata Hannah
Response:
Dr. Renata Hannah, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Springs
Broken Garage Door Spring Repair
Hampton, GA
They service tech was prompt and very professional. He had the new springs in a matter of moments. Very happy with the service, will use again if anything happens with the door again
Marlon Field
Response:
Marlon Field, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Locust Grove, GA
I called because of the glowing reviews that your business received. Joe was the technician on the job. He was polite and efficient and communicative. There was a bit of a snag in the job but he handled it very well and assured that the job would be done satisfactorily before he left. He is an asset to your organization and I give him 5 stars.
B. J. Levy at High Flight Farm
Response:
B. J. Levy, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Hampton, GA
Fantastic! So quiet I couldn't even hear it inside. I will definitely call if I need any more garage door work.
John Dreisbach
Response:
John Dreisbach, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
McDonough, GA
I found Precision Garage Door Service through a Google search. They were professional and prompt. I received a call from Alan about 30 minutes before his arrival. He diagnosed the problem almost immediately and had it repaired in about 15 minutes. I definitely recommend them.
James Hunt
Response:
James Hunt, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Install Garage Doors
Locust Grove, GA
Work was done on time, professionally and at a reasonable cost. This is the second time I have used this company and so far I have had no problems with their service or products.
Mike Samples
Response:
Mike Samples, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
McDonough, GA
Service appointment failed two times before a tech was finally assigned for the job. The tech finally showed up but also about 45 minutes late though he kept calling to give excuses why he would be late. The tech seemed friendly and courteous until he finished the job and left. The true character of a seemingly friendly and courteous tech was finally revealed when subsequent calls to him asking questions about final touches to the work done were coldly responded to and at the end finally ended on a tone of abrupt "end-of-service"... I was flabbergasted! Secondly, through my neighbors' alert, it was a grief discovery that charges for parts purchased from the tech were extremely over-priced. My neighbors thought I had been ripped-off, and a web-check of prices of similar (same model, same brand) purchased parts (rollers & keypad) revealed that my neighbors' thought was actually correct. It was such a painful disappointment..
Praise Olabode
Response:
Praise - Thank you for reviewing our recent service. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We appreciate your business and trust that this will not tarnish the opportunity to serve you in the future.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Hampton, GA
Very pleasant experience. The service tech, Ed, was very thorough in explaining options and pricing. No pressure to up sale, just laid out all options, answered questions and let me decide. Would definitely recommend this company and tech.
Ken James
Response:
Ken James, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Ed.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
McDonough, GA
Technician (Alan Harp) called when on his way and arrived earlier than my actual appt time! Excellent customer service & work. Replaced our 17 yr old garage door opener with a new Liftmaster unit.
S. Davis
Response:
S. Davis, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Alan and his work.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
McDonough, GA
All went well, the technician well versed.
Henry Rose
Response:
Henry Rose, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
McDonough, GA
Installation and service technician was professional and courteous but the price is outrageous. $600 to replace 2 Springs that cost less than $150. I wasn't familiar with replacing them (and heard it was very dangerous if you didn't know what you're doing) but I am now! Thanks for the $450 lesson!
Josh Mercer
Response:
Josh - Thanks for reviewing your experience with Precision Door Service. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. In addition to your springs being severely worn, your strut was severely bent. Struts are integral to all doors especially 18' doors like your. Without them, many doors colapse when they are in the horizontal position. We value your business and will look forward to the possibility of serving you in the future.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
McDonough, GA
Alan Harp came to the house to repair the garage door. He was early, which was great because he called first. I also like the fact that I received an email from Precision telling me the name of the tech and showing me his picture. He first gave me an estimate to replace the entire door: $1300. Then he showed me an estimate to replace things like springs, rollers, etc. : nearly $900. So, I chose my own option -- just get the door working again. That was $372.91. Alan told me that he figured one hour of labor, plus parts. I set my stop watch to time him. He worked for 27.54 minutes, replaced two brackets, and added a third. Then he sprayed the rollers and the springs (which apparently was worth $89). I have no complaints with Alan's work. He was quite fast and amazingly cordial, given that he was working within 20 feet of a homeowner who was vocal about being ripped off. He tried to downplay my frustration by saying that he was recoiling the cable free of charge (and he usually charges for that). But hey, wouldn't we all perform services free of charge if we were paid nearly $400 to do it!?! The bottom line -- great service at exorbitant prices.
David Balty
Response:
David - Thanks for taking the time to review our recent service at your home. We strive for 100% customer satisfaction. We appreciate your feedback and hope to serve you in the future if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
McDonough, GA
I chose Precision because the last company I used was unimpressive (my dog did not like the service man). I also chose Precision based on customer reviews and business rating. My first impression was not much different from other customers; the customer service representative/scheduler was friendly and fun to speak with. My appointment was slightly delayed due to heavy volume in my area, but I could not have asked for a more knowledgeable, polite, respectful, and good humored service technician. Ed was thorough in his inspection and recommendations and I greatly appreciate and respect his honesty.
Rhonda Taylor
Response:
Rhonda Taylor, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 51683 Reviews
- 5 Star (95.7%)
- 4 Star (2%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
For this location's local site visit:
This location is owned and operated by:
Tim Yeager
Precision Garage Door Service
3095 Early St. NWAtlanta GA, 30305
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