Precision Garage Door Service Of Stockbridge

The technician went above and beyond his job. A big thank you to Emilio Price

Tech was very courteous and knowledgeable. Also, identified the problem quickly and took care of it in a timely manner. He was helpful in answering my questions and concerns. Thank you for his service.

I would like to take this time and recognize two individuals from the Precision Garage Door service team that help remedy an issue that I’d been having with my garage door unit that I purchased from Precision last year, Dustin B (Manager) and Juan G (Service Technician). My initial call to Precision was due to a faulty garage door unit in which I had to consistently reset once or twice a week for nearly 6 weeks, being fed up with the issue; I contacted Precision Garage Door service regarding this constant issue, only to be told that, the unit is out of warranty and that I could purchase another Unit for replacement for a cost of ~$600, I was not happy with what was being told and explained to me regarding this unit and the warranty coverage and I verbally stated this (and not in the most professional way) little did I know that my unhappiness was being escalated to next level Management; Dustin B, who took the time and contacted me over the weekend to discuss the matter and remedy the situation. I am happy to say that the unit was replaced as he and I agreed on and Juan G came out to not only replace the unit but stayed at my residence to ensure everything was functioning properly. These two gentlemen are valuable assets to Precision Garage Door Service, and I am now an advocate for you! Thus, if someone ever has an issue with there Garage door or just need a tune-up, replacement etc. I will refer them to this company as well as speak highly of these two your men!! Thank you, Dusin and Juan!

Mason and Dave did an excellent job repairing the springs on our 2 garage doors

Professional installation I'm very pleased with the outcome of the door