Precision Garage Door of Atlanta

Has Received 192 Reviews in:

The Lawrenceville Area

Average Rating: 4.93


Garage Door Repair

04/15/2019

Suwanee, GA

Review:

On time and job well done!

Ron McDaniel

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

03/25/2019

Lawrenceville, GA

Review:

Technician arrived on time was knowledgeable about the product and did a good job

Charles Babalola

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

03/14/2019

Loganville, GA

Review:

TrustDale refered me to you.

Rodney Fouch

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

03/12/2019

Lilburn, GA

Review:

I choose precision because the communication was easy and I felt that my needs were address and understood.

Gideon Robi

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

03/11/2019

Snellville, GA

Review:

Great Service ????????????????, Had to get some adjustments after my new spring and new garage door opener was installed everything went GREAT ????????!!!! HIGHLY RECOMMEND!!!

James Cook

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener

Install Garage Doors

03/07/2019

Stratham, GA

Review:

Installed wrong door

Winford Blackburn

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

03/05/2019

Lawrenceville, GA

Review:

I am so happy for my new door! Thank you!

Leah Eller

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

03/05/2019

Lawrenceville, GA

Review:

????

Tuan Tran

Service Provided:

Garage Door Opener Install

Product:

Opener

Install Garage Doors

03/02/2019

Grayson, GA

Review:

I was very excited to get our new doors after 24 years with the old ones. They turned out great and they look great as well. Thank you precision door from Tim the sales man to Both ladies in the office that does the scheduling to Scott Shaw who did an awesome install. I would for a general contractor and have been in the business for 25 years and I know i am hard to please but this crew gave me nothing to complain about. Thank you all for taking great care of our door needs.

Mark Koehler

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

12/14/2018

Loganville, GA

Review:

Wonderful experience . Excellent knowledge and courtesy. We only need about 1000 million more like him.

Fw Herrington

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

12/11/2018

Lawrenceville, GA

Review:

I feel like we have been taken to the cleaners by this company! Total scam! Do not use them! Our door would not open after hearing a popping noise, like a spring. Called this company who said springs typically run $200.00 and offered to come out today. My husband was busy working from home so didn't have time to research what technician was saying. What I thought would be a $200.00 repair turned into a $780.00 "torsion rebuild" . I can't even find what that is! When I look it up keeps coming up "spring repair" I called the company when I got home for further explanation. Was told I needed to talk to billing who were not in. I don't think it is a billing issue but an honesty issue. Will try to reach owner tomorrow.

Brenda Melton


Response:

Brenda - Thank you for taking the time to review our service. We aim to have fully satisfied customers and regret if we may have missed our mark. Our goal is to leave a customer’s door in the safest operational condition possible and we take pride in fixing garage doors the right way. Our 25 point safety inspection revealed several parts that were either worn or failing on your door due to their age. In addition to your springs, we replaced your cables, drums, rollers and bearings. We apologize for the lack of a manager being present when you called after you arrived home from work and regret any miscommunication which may have occurred. We appreciate your flexibility as we've worked to resolve your concerns. We trust that the resolution provided has been to your satisfaction. We appreicate your time and your business.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

11/16/2018

Suwanee, GA

Review:

I have been using Precision the last year. They provide great service at a fair price. The technicians go out of their way to take care of you. I highly recommend them.

Rob Brace

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Opener Install

11/04/2018

Lawrenceville, GA

Review:

The technician Ryan was wonderful!!

Helen Wang

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

10/29/2018

Lawrenceville, GA

Review:

I was told when I called precision that replacement of 1 spring would cost$179. Guy gets here and gives me an estimate of$700 for replacing 2 spring with 3 year warranty and$900 for 'tune up" and a.lifetime warranty. I told him no thanks and he goes to his truck calls his.manager and tells me it will be $340 with a 90 day warranty. I told him no thanks. I got two new springs and a tune up and lifetime warranty for $400 from Sears. I told all my friends at work about precision and your bait and switch. Have a nice day

Paul Chretien


Response:

Paul – Thanks for reviewing our recent estimate in your garage. We do try to provide different repair estimate options for our customers when we visit a garage. It also isn’t uncommon that our competitors may come out after us and offer a cheaper price. We certainly don’t bait and switch and welcome you to take a look at our other reviews online.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

10/08/2018

Suwanee, GA

Review:

Called for an estimate at 9am, Shaun arrived to inspect around 3pm, provided service options to choose from, and had the spring replaced in addition to both end plates and all rollers within the next hour! Given the bad condition of my door (disassembled so that I could remove my car), I was immensely impressed by how fast it was completed and the professionalism exhibited by Shaun. When I got home to inspect the results, the quality of the work exceeded my expectations. Wish I could have arrived home in time to personally thank Shaun for the work. This experience reinstilled my belief in paying a little extra for the things you use on a daily basis and sometimes take for granted.

Chris

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

09/22/2018

Lilburn, GA

Review:

Very pleased with Precision service from the initial call with Holly all the way through the service done by Michael Ottosen. (Replaced all hardware) Great service would recommend to everyone.

Tim Gibson

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

09/17/2018

Norcross, GA

Review:

Very good technician. Quick, polite and professional.

Louie Bernstein

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

08/29/2018

Lawrenceville, GA

Review:

I saw your very professionally made TV commercial and called for an appointment. The person on the phone was polite and friendly. Bobby came out to fix my garage door and to install a new Opener. He was outstanding and had everything done quickly and efficiently. You get 5 Stars... I’m a happy customer!

Alex Narciso

Service Provided:

Garage Door Repair

Product:

Opener

Garage Door Repair

08/15/2018

Lawrenceville, GA

Review:

I was very pleased with the timely response and the quick repair made on my broken garage door. Brandon did a fantastic job.

Sandy Luttrell

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

08/14/2018

Lilburn, GA

Review:

Your repair gave me an extremely good feeling of confidence, which I believe is #1 important. Your technician was knowledgeable and made me feel at ease with his performance.

Katherine New

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

08/06/2018

Buford, GA

Review:

Very good service. Tech arrived earlier than scheduled. Replaced circuit board on my opener. Door works great.

Bernard Mcclellan

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

07/18/2018

Lilburn, GA

Review:

It is a pleasure to do business with you! Prompt, professional response to a malfunction gives me peace of mind, many thanks.

Rhonda Bozeman

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

07/13/2018

Lawrenceville, GA

Review:

On site within 3 hours for a non-emergency service. Toward the end of the run, one roller caused a noticeable "bang" sound just before the door fully opened. Remedied the problem by adjusting the rails; completed within a half-hour from arrival. Service completely covered by new door warranty which was installed in January, 2018.

William White

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

06/29/2018

Lawrenceville, GA

Review:

We had such a great experience yesterday with the replacement of two garage door openers and rails, springs and pulleys. Josh was prompt, professional and courteous. He assessed our issues and offered various options for repair and/or replacement. Josh got the job done efficiently and left the garage clean and the debris removed. Would highly recommend Precision and Josh!

Jennifer Carothers

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

06/28/2018

Lawrenceville, GA

Review:

We have used Precision for a few years and been very happy. We really like the fact that the dispatcher reminds us of the service call price, that we get a diagnosis that includes price of services, and that the service call is waived if we have the service performed. However, when we needed to replace an opener and springs during our first call to Precision, they bundled an extended warranty for a small percentage of the purchase price. As a result we have had a couple of repairs at no cost. After a terrible thunder storm last night our opener was working sluggishly and then stopped. Joseph Mikesh came out on the same day we called and he was right on time (in fact, he called to ask if he could come early!). It looked like there might be electrical damage, but Joseph didn't assume that -- he tried everything possible to get the unit to work. AND he kept asking us about when we made the purchase and when we had the last service, just to make sure it was under warranty. He ended up replacing the motherboard, removing and reinstalling the belt for proper tension, reprogramming the system, and syncing the car remote controls. All at NO COST to us. Joseph had a difficult job and yet he kept everything light and fun during his call. We would recommend Joseph and the whole team at Precision.

Sara Thompson

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

06/18/2018

Lilburn, GA

Review:

Got to the problem right away

Patty Mankin

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

06/02/2018

Lilburn, GA

Review:

Hey Hey Hey, It was a wonderful day when the new was installed. The 2 mechanics did a very good job. I wish my memory was better then I could mention their names.. Good job guys. You'll have my vote.

Kent Khuen


Response:

Kent Khuen, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

06/01/2018

Snellville, GA

Review:

Roy was the best ever technician, prompt , courteous!!!, what l really liked about him he explained everything to me!!!! Thank-you sooo much!!!, you are the very Best!!!!

Monica Pace


Response:

Monica Pace, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Roy and his work.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

05/30/2018

Loganville, GA

Review:

The worker that came was very helpful and professional. He took the time to show me how the opener worked and he even helped by programming my car to open the new garage door.

Beth Koehler


Response:

Beth Koehler, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Garage Door Repair

05/25/2018

Snellville, GA

Review:

Show up early. Did a quick repair. The tech did a great job of explaining options no hard up sale. Door is as good as new. Highly recommend.

Robert Scott


Response:

Robert Scott, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Our Average Rating

With 51802 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

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Precision Garage Door Service

For this location's local site visit:

This location is owned and operated by:
Tim Yeager

Precision Garage Door Service

3095 Early St. NW
Atlanta GA, 30305
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