Contacted Precision for repair/replacement options and estimates. Excellent customer response from the initial contact via online chat to the actual technician's visit. John was professional, prompt and provided a complete and detailed quote within 30 minutes of his visit.

I was told that a technician would contact me , by phone, between the hours of 8 am & 4 pm to perform a diagnosis on my Lift Master opener! Stayed near the phone all day, with no response from your company! While I was in the shower, your technician called around 6:30 pm, and he showed up to my home at 7:00 pm! His name was Bryce, and we diagnosed the problem, which ended up being that I needed an entire replacement unit! He quoted me some prices, that I thought was very expensive, but he assured me of the quality and lifetime warranty of the unit! He was very knowledgeable and very professional, and he installed the new unit, and explained the operation of said unit! He finished the job, to my satisfaction around 9:30 pm!

This is the third time we've used Precision, we've never been disappointed.