Precision Garage Door Service Of Fort Thomas

The door spring broke on a Saturday. Called late that evening on their 24 hour line. They had someone to my home within 12 hours. The tech was knowledgeable, friendly and did great work. He did a general inspection of the door and working parts. He found two cracked hinges besides the obvious issue. I have used these folks for 20 years and always had great service. They are not the cheapest in town but they to great work for a fair price.

Wonderful service from this company! Daren was knowledgeable and knew exactly how to fix the door right away. I will be using them again

I want to sincerely thank your company for yet another outstanding job! In 2021, your team installed a new garage door in our home, replacing the original door that sounded like a WWII German Tiger tank in operation. Ever since, the new door has worked flawlessly. Just yesterday, my wife's remote stopped working. We changed the batteries, but unfortunately, it still would not connect with our garage opener. While trying to reprogram it, I accidentally erased all the memory, which rendered all of our remotes, wall mounts, and keypads inoperable. I called your company and was immediately greeted by your receptionist, whose patience and empathy stood out. She quickly connected me with Andrew, who listened carefully to my situation. Even though it was a busy Friday afternoon and all technicians were booked, Andrew went out of his way to find a solution after I explained I had just undergone my second eye surgery and was restricted from lifting anything heavier than 10 pounds by my doctor. Andrew reached out to Isaac, a sales representative with technical experience, who generously agreed to set aside his regular duties and brave the freezing, windy weather to help us. Isaac arrived promptly and resolved the issue with remarkable efficiency and kindness. We are extremely grateful for the extraordinary service provided by your team. Your receptionist (whose name I unfortunately did not get), Andrew, and Isaac each went above and beyond their job duties to ensure we were taken care of. Their professionalism, dedication, and kindness truly made a difference and left us feeling valued as customers. Thank you for having such an outstanding team! Please feel free to use any of our comments in your advertising. Best, James and Brenda Wells

Great service at a great price. The service technician, Christian, was very personable and highly competent. He did a great job.

Justin explained everything he would go to fix my garage door. The time frame for completion was spot on. I appreciate the professionalism and tidiness. Great job!