Precision Garage Door Service Of Council Bluffs

Great people to work with. Deb helped me with working around my hours. Her guys are the best!

Debbie is amazing and prompt and has very clear communication. The customer service team is no short of praise every single time I've interacted with them. And lastly, James is a rockstar. He knows in and out of everything technically and got us going in no time!!

We first used Precision Garage Door Service just like so many other customers do when an emergency comes up & you need service yesterday. Our emergency was our garage door a very old one that weighed a ton, with no real preventive maintenance ever performed broke in a number of ways & places and fell out of the guide rails nearly on my wife & child. We called a number of places to get help & the usual no answer, no showing up, couldn’t do anything to busy. The usual run around. But not with this company they not only answered the phone, they proceeded to tell me don’t try and get door down myself it was actually dangerous. But showed up in a heart beat. They got door down and gave us the cost of a new much better door & proceeded to work with us so we could pay for the service. While the owner was there helping us & giving us an estimate a few companies called back & offered their services telling us they could beat their price. I told this to the owner & he said yeah they probably can beat my price, but who’s here now & helping you get door down & fix you up with twice as good of a door. And willing to work with you to pay for that door. We went with Precision ever since & have been handled with professional service every since. Recently Matt, one of there technicians came over to put a patch on a much bigger problem then I realized, he explained to me why doing the minimum amount of work was not what he or Precision recommended & did his best to get it repaired under warranty but our door was well beyond limits that a warranty repair authorized. It was more than what I was hoping to pay & Precision bent over backwards to get me at a better pricing and they did. My door is like brand new door, that works better then ever with a warranty better then any other garage door service provide. Matt Ray was the professional technician that was sent in response to our call for help and the service, solution, and quality of word in my view is is unbeatable by any other service offered in my area. Thanks again Precision & thanks to you Matt Ray for caring enough to not doing the job half ass, but doing the job right & keep me & family safe. John B Jurgensen

Service was easy to schedule, communication was great and service person was knowledgeable. He didn’t pressure me for upgrades just gave me costs and options and let me decide. He was quick and professional

Ricky was amazing and very helpful and thorough!!!!!