Precision Garage Door Service Of Plattsmouth

Ricky came out to look at our issues and was super friendly and helpful. I appreciate that Precision sent out a full technician who could diagnose and repair the problem, rather than sales staff.

The speed of service was great. The technician Justin Matson came out in under two hours. He quickly diagnosed the issue and set up an appointment to come out and fix it the following day. He was done in under an hour. Very competent, easy going demeanor, highly recommend this company and this technician.

I had just gotten home after a trying weekend just to realize my garage door had gotten stuck inches away from being closed. In a bit of an exasperated panic, I called the first company that was listed as open --- which happened to be Precision. Reception was quick to answer and, to my surprise, asked if I could was available for an inspection in the next couple hours. An hour or so later, someone showed up and took a look. A few minutes later, he identified the issue and fixed it, noting the flawed installation (from a different company/previous owner) and what Precision could do to improve it. With that he took his leave for the day, no charge for the initial fix. The next day, after a chat with the wife, we decided to go forward with the suggested improvements. Once again, it was scheduled and completed same day. I don't know much about garage door openers or their pricing, but I'm really happy with the results. The door is now properly braced and not bending; I can barely hear it opening/closing (but can be alerted thanks to the associated app); the safety laser sights that were previously placed way too high now actually detect cars/people in the way. When the time comes, I'll definitely come back to them for our other garage door.

Garage door was stuck in an Open position and it looked like one of the door hinges had cracked in half, called and they were able to get an appointment for the afternoon. Colton showed up found the cause to be the hinge as well as a wire had come off on one side. Repairs were quick and the door works great. Thanks for a fast response and quality work.

Colton was on time, quick repair, very professional. We are a repeat customer, he acknowledged that and thanked us for our loyalty. We would hire Colton every time, Thank You!