Precision Garage Door Service Of Salt Lake Metro

I believe my garage door was installed by A+ Garage Doors in 2004. They came for annual maintenance last year and said I needed to replace my motor for $2,000 or better yet my door for $4,000. I decided to wait and see. So four months later, yes the motor failed (the gear literally broke). Wanting a second opinion, Precision was my second call and I was happy to learn they had an operator who was good at her job. She said someone would arrive between 2 and 6 the same day and took down all of my information accurately without me needing to repeat myself. A few minutes later, I was notified that Alex was 20 minutes away. Alex arrived and told me that my door was in great shape and did not need to be replaced. He also noted that the current motor and mechanism were hard on the door with an unnecessary hockey-stick shaped motor arm and the motor going full power. This also makes opening and closing the garage very loud. The motor arm was inappropriate because I have a 1940 garage that is relatively low clearance so it is a dual track instead of a single track. Alex gave me three options with the base being $1,000 and him telling me that the two better options were bells and whistles like video. I chose the base and he was done in less than two hours. The door is now almost silent and we also got our keypad working again. I wish every service interaction was this ideal. Great work!

My garage door was acting up—motor struggling every time it went up or down, like something was off. Jesse Magana came in, diagnosed it right away, recommended new springs and bearings, then fixed everything smooth as butter. Thorough, great communicator, super friendly—highly recommend!

Jesse Magana was very professional. He was on time and explained what he was doing thoroughly and was very personable. He was great and we would recommend him to anyone who needs garage door service.

Jeramy Evans was polite, professional, and friendly. He identified the work that needed to be done and made sure I understood what he was suggesting and why. The work was then completed expeditiously.

Trevor was great. He initially met with my wife. He treated her as an informed adult, going over all of the issues and offering a variety of options to meet our budget and needs. The work was done quickly without any upselling tactics. Everything was spelled out in the quote. The transferable lifetime warranty is a great comfort and will increase resealability. Thank you.