Precision Garage Door of East Bay
Has Received 880 Reviews
Average Rating: 4.79
Garage Door Repair
Richmond, CA
Excellent customer service, the representative called me before time and was there early. He was friendly he was professional, and he was quick a great experience. Thank you so much.
Darnell Rowllins
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Pleasanton, CA
Wonderful service and technician
Sheryl Wendland
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Opener Install
Alameda, CA
Travis and his training assistant did a great job. Very thorough and kept me informed along the pricing process as well as the installation and operational details. Once again Precisions did a great job. This is second time I have used precision. Both 5 star. My daughter uses Orecision in Ohio and raves about the services there.
Michelle Ingram
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Hercules, CA
Travis Behn and a trainee installed a new garage door opener and other needed equipment so that our door now opens everytime and is so quiet. We are very pleased with Travis's work. He arrived on time and was very detailed in his assessment and our options. We decided to go with the top of the line recommendation. We were overdue for this upgrade. Thank you so much for giving us excellent service.
Pamela Miller-lewis
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Dublin, CA
Good service, prompt completion within promised time.
Ernesto Villasper
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Discovery Bay, CA
I noticed a sticker in our garage with the Precision number on it. I appreciate the fact that they could come out the same day I called. The guys who came out were very nice, very pleasant, and obviously knew exactly what they were doing. Much appreciated.
Richard( deceased) Cam Donald
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Oakland, CA
From initial contact through completion of service, all staff contacts were wonderful! Initial contact until completion of all services was all done in lass than 24 hours, over a holiday weekend at that! Their 24 hour service is really what lead me to them because of the holiday and I'm so happy I called these guys! Our technician, James, was punctual and friendly. Not only did he complete the needed service but he went above and beyond to ensure the issue doesn't happen again, at least the parts that were in his control. He tested everything and even greased it all up to keep the noise levels down. Honestly, the garage was probably waking the neighbors and now I can't even hear it from inside anymore. I'd absolutely recommend James and the team. Although I hope not to need service again, now that it's resolved, but should I need something else, I'll absolutely reach back out.
Sarah H
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Danville, CA
I had a broken garage door spring. I called Precision at 10 am on Saturday and Paul Brinkman showed up at about 2:30 pm. He was very knowledgeable, courteous and professional; he slowly and clearly explained the function of each part of the garage door, suggested various levels of options for fixing the problem and a best way to do it for a long run, no pressure. I ended up replacing the springs, ball bearings, pulling and cables. I am very happy with the result, except the final price is much higher than I originally planed to spend.
Teh Hsu
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Concord, CA
Quick, responsive, professional service. Fair price.
Todd Miller
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Walnut Creek, CA
Carlos was just phenomenal, diagnosed multiple trouble spots, hinges, spring. Most importantly, not pushing to add additional repairs, just what necessary. All the while, very patient and diligently worked through all. Garage door has never worked this well!!
Carl Davis
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Opener Repair
El Cerrito, CA
Prompt service and clear explanation of issues found and service performed.
Bruce L
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Oakland, CA
I’ve been an old customer and I trust the company to do the job. Customer service was good. The tech that came was nice and did a good job too.
Carmencita Amos
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Fremont, CA
Our installer arrived ahead of schedule and worked his bu** off in our very hot garage! He didn't leave until he was satisfied the job was done to perfection! I would definitely recommend this company for any and all garage door work!
Linda Hall
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Antioch, CA
To simply put the Garage door back on track and align my tension cord cause it came undone on one side was gunna be almost 400! That’s without any new parts lol. If I wanted new parts the price went up to 560, 730, and 1040$ and that’s just for new wheels and two new cords with rollers for the cord. lol can get a brand new door opener with installation for less than that!
Raymond Balli
Response:
Hi Mr. Balli, We are very sorry for your terrible experience and want to make it right for you. Including a courtesy rebate and understanding what happened. If easier, you can call us at 510-785-9195 and ask for General Manger, Freddy Should take just a few minutes to try to make things right. We want you to be happy and want to make things right for you. Thank you for your consideration.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Lafayette, CA
Paul Brinkman of Precision Garage Door came promptly, diagnosed the problem, recommended preventive measures to avoid future problems, and completed the job well. I highly recommend Precision Garage Door.
Hazel Clendening
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Fremont, CA
fast courteous reliable honest
Manuel Sison
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Livermore, CA
Quick response and great service.
Victor Piotrowski
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Hayward, CA
Good morning, Your technician Travis and his partner were very professional and thorough and prompt, I would highly recommend them to my friends. Robert Covington
Robert Covington
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Crockett, CA
I thought my motor was not working but when the technician, James Walker arrived he showed me that the drop down cord had been moved and that caused the motor to stop. So what I thought was going to be a new motor, was just a quick lesson on how the drop down cord works! I told him I only had one controller but have two cars. So he was able to give me a new controller for my second car. I'm very satisfied as I now have a second controller and also got a refresher on how the drop down cord works.
Pat Holderby
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
San Leandro, CA
Our rep was great...polite and knowledgeable...had made the repair in a timely manor, good suggestions other concerns and saved us money. I would definitely use Precisions Door again for my garage door needs. The Collins Family, Julie H.
Julie H.
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
San Ramon, CA
Alex came by to help get our garage door opener installed. I had installed the opener but I kept getting error codes. Finally, I decided I needed to call an expert. Alex came by and got the garage door opener working and gave me honest advice about the condition of my springs, wheels, and garage door. He gave me signs to watch out for issues that could become problems in the future and didn't push too hard to oversell anything. Great service!
Matt Schapansky
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Martinez, CA
Any time you can't get your car out of the garage it's an emergency. We feel very fortunate to have picked Precisiondoor to replace a broken spring the same day. In 2001 I installed the door myself and it lasted this long. Travis, the technician recognized other potential future problems because of there useful life coming to an end. It made total sense to follow his recommendations. Hopefully we'll be good for another 21 years.
Steve J
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Hayward, CA
James did a great job of repairing my garage door.
Mauricio Florin
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Fremont, CA
We needed new batteries for the 2 garage doors. The technician was professional, efficient, polite, and helpful. We appreciate his good work.
Virginia Chan
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
Hercules, CA
As a new owner of an old garage door opener that was missing pieces including the remote, I wasn't sure my problem could be solved. When I saw the Precision commercial on TV, I knew where to start and made the call. It was great to get an appointment for that day, and the technician (aka "the genius") arrived within the time slot, studied the problem, step by step found the needed pieces, and within an hour the opener was totally fixed. Thank you so much!!
Kathy French
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Pleasanton, CA
I had very good service with them the first time when they replaced the Spring on my garage door and this time, it was just for routine maintenance to clean up and make adjustments on the door opener so it ran smoothly. Paulino was very good about telling us the repair alternatives so we could select what we needed.
Ted Dudziak
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Oakland, CA
The techs were very polite and knowledgeable. They answered all my questions and listened to all my concerns. Now adays you expect certain things like techs on their phones instead of working but with these 2 it was work non stop until job was completed. I would and have recommended Precision to friends and family. Thank you for your accurate response and exceptional work.
Gwen Bradford
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Walnut Creek, CA
I didn’t know that I had a battery back up system. Precision Came and told me. They were very honest and nice.
Marina Spohn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
Alameda, CA
Sheridan did excellent job. Very efficient and completed the job in short time.
Evelyn Quan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Oakland, CA
- very professional. -very friendly. -quick detection on the issue. -quick performance on the task-job. -worthy to recommend your company and your staff.
Achilles Carcamo
Service Provided:
Garage Door Repair
Product:
With 103,935 Reviews
For this location's local site visit:
This location is owned and operated by:
Pat Prendergast
Precision Door Service of East Bay
20986 Corsair BlvdHayward CA, 94545 License: #993539
