Precision Garage Door of Minneapolis
Has Received 502 Reviews
Average Rating: 4.93
Garage Door Repair
Saint Paul, MN
Service was awesome, on time, and friendly. Patrick exceeded all expectations. He even swerved out my garage when done! Definitely would recommend.
Ann D
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Wayzata, MN
Great job
Bill Terpeney
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Saint Paul, MN
Very easy to set an appointment. Liked that I was informed who was going to come and arrived at appointment time. Friendly, professional and informed me what was wrong and made other suggestions.
Lora Wemeier
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
St. Louis Park, MN
Gregg did an excellent job describing the issues with our 25-year-old garage-door opening system and then providing options for replacement. He was knowledgeable, honest, professional, and courteous. Thank you!
Andy Kantar
Service Provided:
Garage Door Opener Install
Product:
Cables
Broken Garage Door Spring Repair
Lakeville, MN
excellent service called one day to set up appointment while i was on the phone with your opperator a text was being sent to my phone for a next day appointment. in the morning. excellent technicion very professional and knowledgable.
Vince Hurwitz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Bloomington, MN
A different company set me up for an appointment for Monday 4/22 with a 5 hour service window (1 to 6). About 2, got a call asking to reschedule. I canceled and began looking for a different company. Luckily, I found Precision. I was able to get a 4 to 6 appointment THE SAME DAY!! Even better, you sent Jameson Leach. You have a real winner in him. He was wonderful!! Extremely competent and very pleasant. We are very pleased.
Dale Kidd
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Champlin, MN
Service that was performed was a great experience. Very friendly and knowledgeable. Thank you
Mike Neddermeyyer
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
St. Louis Park, MN
I give Brian Bergstrom a 5 STAR RATING. He was friendly, courteous, professional and knowledgeable. I am very satisfied with the repair work on my garage door. It now operates very well. I give the company a 1 STAR RATING for charging an unreasonable 3% credit card processing fee. I am very unhappy about this and have never been charged a LARGE FEE for using my credit card. I wasn't given the option to pay by on-line bank transfer and could have as I had the funds available. I was only asked if I would pay by "credit card or check". I chose not to pay by check as it would be a hassle.
Joan Svendby
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Minneapolis, MN
Next day service
Dave Milton
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Minneapolis, MN
Our technicians did an excellent job of explaining the steps in completing the job, asked if there were any questions we had before they started, throughly explained the workings of the door opener and reprogrammed the opener in our car at the completion of the job.
Bob Obermeyer
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Repair
Maple Grove, MN
I had a bit of a problem with my new garage door opener. They sent Jameson out who was most helpful in quickly resolving the matter. Anyone can sell something. What sets a business apart is the service after a sale. In this case, I was pleased and impressed with Jameson and Precision Garage Door Service.
Jane Reinking
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Minneapolis, MN
Chad explained everything very well. He did a very good job.
Bob Stover
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Minneapolis, MN
Donny did an outstanding job in installing my new garage door! Also, team 2 did an outstanding job of installing the trim after another vendor put a new aluminum wrap on the garage door frame.
Patricia Mullen
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Savage, MN
Chuck arrived ahead of schedule time. Very professional and detailed- appreciated the education of my garage door and its old original parts. Very surprised how quiet my garage door is now! Highly recommend .
Michelle Elbert
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Minneapolis, MN
They did what they came out for and offered improvements to what my garage door needed. Very satisfied with their work
Jerome Sturgeleski
Service Provided:
Garage Door Repair
Product:
Cables
Install Garage Doors
Apple Valley, MN
We had a wooden garage door that came off the rales and cracked in several spots. On a Monday evening I booked an appointment online but decided to switch to another day. I clicked on chat and someone responded immediately and politely switched to the day that worked best. Chris came out to our home in Apple Valley the day after I set the appointment and assessed the problem. With the door beyond repair, he quoted us on a new garage door that was a very fair price. When you are given a window of time, Chris emailed and called to let me know when he would arrive. I recall him saying that they will install the door and you will not have to call back because the job will be done right the first time. On Thursday of the same week, Install Team-3 called to let us know when they would be there which was appreciated. Ripping the old door and installing the new door only took 2 hours. The two guys that came out were friendly and did a great job. We are very pleased with our new garage door and the service was top-notch. Anyone who needs a new garage door or repair, they don't need to look anywhere but Precision Garage Door!
Steve Leet
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Brooklyn Park, MN
I saw the TV ads and decided to do a little research. There were lots of good reviews. The ads said they come with a fully stocked truck which is a real plus. The service was great from the time I placed the call to schedule the appointment all the way through the repair work. The tech (Chad) called with the time he'd be there, a picture was sent so I knew who to expect. He thoroughly reviewed the door, the motor, the spring, all the hardware. He was very friendly, explained everything, gave me an assessment of the condition of the garage door, the motor, spring, and hardware. He gave me an estimate of the work I had requested, showed me the parts needed, answered questions about the life expectancy of the other items, including routine maintenance. Then he replaced all the door rollers and fixed the bent track. I paid, got an e-mail receipt. Quick, efficient. The door works great. I highly recommend this company.
Stephanie Mcdonald
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Bloomington, MN
Precision provided service on the day I called for service. They called before Adam arrived and let me know he was coming. He provided a comprehensive estimate of the services he would provide before he started work. He completed the work very promply and professionally. I will call Precision if I need service again.
Duane Blanchard
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Maple Plain, MN
Excellent work.
Brian Henjum
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Minneapolis, MN
Hello. Donovan was out today to install our new garage door. Donovan was very professional and courteous. He was engaging and made sure I was aware of the steps to maintain our new garage door and explained everything he had done. Thank you
Joe Foster
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Chanhassen, MN
We called for a repair to a broken spring. The technician said he recommended a new door, while the motor unit still works fine, nothing wrong. Out of inconvenience our tenant, we decided to get a quote for the single door garage, the quote was on the high end, but again, we had a tenant and didn’t want multiple companies to quote, we finally settle for a new door and motor. The installation would take place in two weeks due to scheduling delay, they had the supply. The installation day went okay, however; the garage door didn’t have a handle to match all other doors in our association and the installer said he had to return another day to complete the handle and fix a feature (vacation mode) on the remote unit as it wasn’t working properly. We paid the work order in full on the day of installation. We then schedule for February 1,2024 as a day for them to put on the handle and fix anything else that didn’t work the first time. Precision invoice ADDITIONAL $108 for the handle! This invoice came after a total payment of full parts and labor for like/same garage door style as the HOA. I’ve email and asked to confirm PRIOR to them coming on February 1,2024 that the handle should be included in the total cost paid already. They send a technician out and again, I confirm prior to him doing that work that we already paid in full, which he confirmed and remembered processing payment in full! I’m frustrated with this company because they didn’t keep their word. I’m looking into calling BBB to report this incident.
Unhappy Customer
Response:
We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. We are sorry to hear that you have had this experience with us. Please be assured that we take your issue seriously and will do all that we can to resolve it. Feedback from customers is an essential component of our business and helps us improve. Please allow a short time for us to review this further before we come back to you with some next steps. Thank you for helping us get better. You are the most valued part of what we do
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Burnsville, MN
Jonathan Z. did an excellent job adjusting my panal installed garage door. Excellent service, professionalism and knowledgeable. Very good work ethic. thank you
Burnsville customer
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Coon Rapids, MN
When the spring broke on my garage door as my husband left for work this afternoon, I knew it was going to be a job to get same day service. However, you company exceeded my expectations by getting someone to my house within a few hours. The tech, Patrick, came prepared to evaluate the situation and make needed repairs. He gave me a thorough estimate, and got to work quickly! The was finished and and it was clean and neat in the garage. I would recommend this team for the best job!
Vicky Andringa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Minneapolis, MN
Donavon was very professional and informative. The door was aged and a challenge! He did an outstanding job! Thank you precision.
Steven Krone
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Minneapolis, MN
Was good job. Thorough and quick. Definitely recommend.
Stephen Laing
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Garage Door Repair
Saint Paul, MN
Excellent service. Jason was very through.
Barbara Neubert
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Minneapolis, MN
Extremely excellent service. Polite and efficient phone staff set up the experience and Alex Williamson the field technician delivered. He arrived early and made short work of installing a new garage door opener. He cleaned everything up and it works great. I would recommend Precision Garage Door Service unconditionally.
Daniel Bissonnette
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Wayzata, MN
Thanks for the beautiful new garage door. We had a great experience through the quote process and install process.
Curt Eslinger
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Minneapolis, MN
Jonathan was Great!!!!! He arrived early, and made all the repairs that were needed. If we ever need service again we most surely will calll on Precision to soslve our problem.
Mike Towey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Saint Paul, MN
I appreciated the sending of picture and info of the technition. Jonathan was very good at explaining what he was doing, the time involved and going over details of his assessment of the problems. He asked if I had any questions a number of times throughout the process which I appreciated. I would use Precision again and recommend them and Jonathan
Michele Madigan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
With 103,873 Reviews
For this location's local site visit:
precisiondoormn.com/reviews/city/minneapolis
This location is owned and operated by:
Kristi Hartmon
Precision Door Service
53 Woodlynn Ave Suite CSt. Paul MN, 55117