PRECISION GARAGE DOOR SERVICE OF PORTLAND

They answered my call right away and fixed my garage door the next day.

Jose Gonzalez

My 31 year old garage door gave out on a Saturday. Went to the Precision web sight and used the 24 hr/7day appointment scheduler. Took 5 minutes total time; 2 days out. Simple, responsive and quick system. Scott notified in route prior to scheduled time. He quickly defined the primary failure and outlined 3 options with pricing to fix my door. Scott was very focused and efficient throughout. He estimated 90 minutes and hit his mark. Professional, personable and efficient. Highly recommend based on my experience with the front end scheduling, onsite communication and technical work performed.

Kelly T.

Our garage door was inadvertently locked and then when we tried to open it with the outside controls, the door jammed. Wasn't sure what to do, especially with the door slightly buckled in at the top. We had used Precision Door a couple of years ago when we replaced the very old [and noisy] door opener and were very pleased with their service at that time- so I called them again. I called around 4 PM and they said they'd have someone here around noon the next day. Fortunately, after releasing the catch, our technician- James- was able to release the locking mechanism. He straightened out the door where needed, made sure everything was running smoothly, showed me some things I didn't know about the inside controls, and, after I asked, wrote me up a quote for replacement doors- which we will do at some point in the future. I was very happy to pay the service call fee. Great job!

Donald Ellingson

James is helpful, competent, and easy to work with. When I need service again, I want James! ;)

Dave Berger

Called yesterday and they arrived the next day, on the weekend. Great service and the guy that arrived, Mike Conley, was very knowledgeable and friendly. Keep up the great work

Ben Gallaher

Precision provided incredible service for my garage door. I contacted them about an issue I was having with my previous garage door manual locking and opening system. Austin presented me with every option, and we decided on the installation of a new motorized system. He installed the system that same day, and was so professional and friendly the entire time. The new system has more than exceeded my expectations! I am so grateful to him and Precision, and will recommend them to anyone that needs service for their garage door.

Mark Torres

Curtis was professional, cheerful and worked carefully to diagnose the problem and fix it well. Many thanks for a job well done.

Richard Adams

Employee (Scott) was prompt, professional and knowledgeable. He was very thorough, explaining all options clearly.

Catherine Clark

Excellent explanations. Quality work.

Richard Hall

I use Precision in Portland because, having recently moved here from Tucson, I knew of the excellent experiences I had there with Precision. The service is reliable, pricing is reasonable and the service people have always been knowledgeable, professional and courteous. And they always get there when they say they will!

Sara Lisa

I selected this company because I had used them in the past and was impressed with the quality of their work. The problem was that our Genie keypad was unreliable, sometimes opening/closing the door and sometimes no response. After consulting, considering the fact that the keypad itself was fairly new and the rest of the system at least 7 years old and possibly older, we decided to go with a new system (motor and all). The new system works very smoothly (and quietly). And so far, reliably. One issue: When I first called them they told me they would be at my home by 2:30 the same day. I called at 2:30 and they said I wasn't on the schedule! They were extremely apologetic and admitted their error. I have forgiven them!

David Shochat

Curtis was extremely easy to work with and extra pleasant. I only wish all service people would be so polite and accommodating.

Ilse Berkeley

Precision was able to repair my door the same day I called. Tim was the technician. He was very knowledgeable and friendly. He understood the problem and repaired my garage door quickly. Thank you, Jeff

Jeffrey

They came out and were able to sync the Toyota remote with the garage door opener. Blew a capacitor when testing. I was told this was due to the age and condition of the garage door and motor. Wanted to replace at $800.00+. Charged me 222.00+ for the visit.

John Brown

Tim arrived on time and was very clear about the problem. He was able to complete his recommendations in short order. Would absolutely recommend Precision from initial contact to their customer resolution.

Ellis Hudspeth

Loved the quick and responsive same-day service for garage spring replacements. Brandon was a true professional and provided fantastic, courteous and efficient service… highly recommended him and Precision!

Leo S

Broke a spring on Saturday afternoon leaving us stranded with both cars inside the garage. Called Precision and surprisingly a live person answered the phone. Adding to the surprise was that they could actually have someone on it Sunday morning at 9 AM. Amazing in this day and age. Pen Corbin was extremely friendly, courteous and professional. Back in business in less than 24-hours.

Mike Thomas

Great work, very helpful and easy to work with.

Joanna Bove

Curtis was thorough, knowledgeable, and professional. He replaced torsion springs, cables, and bearing in about 2 hours. I went with Precision mainly based on the online reviews and the fact that they were available fairly quickly. Based on parts costs online and the fact that the springs only replacement cost compared to springs + cables + bearings doubled the job price, it seemed somewhat on the high side. But, given it was a Sunday, the job was being done competently, and I could put the situation behind me quickly, I acquiesced. Might shop around next time...

Ralph Cohen

Precision Garage Door is doing work on a neighbors house and they were telling me how impressed they were with the company and how they are going beyond their expectations to get things right. A couple days later Precision Garage Door was at my neighbors house and when they were leaving I asked one of them if they could give me some information. His name was Eric and he came to my garage, looked at everything and gave me a quote on what he could see needing fixed. Eric said he would go back to the office and give the information to them and someone would call me. It was about an hour later and I received a call from the office. I was scheduled for the next morning at 8:00 am to have a garage door opener installed and the technician would be Tim. Tim did an outstanding job and when he was done he went over everything with me and was very patient, friendly and professional with me and all my questions. From beginning to the end everyone was so courteous and professional. I will recommend Precision Door Service to anyone.

Mary Maney

Had a problem with current Wireless opener, called just before 11am. The service technician (Hunter) got there within the hour. Hunter was very professional, we went through what I wanted. He came up with 3 options. I pick the one I wanted. He had the repairs, installed a new opener, showed me how it would all work, the same afternoon. I was very impressed with the whole process. So far really happy with my new remote control garage door system :)

Milt Ringe

luke fixed our garage door and then took the time to show us how it worked so we could open or close the door if it got stuck in an open position. very professional.

Howard Liebreich

Showed up on time, noticed a few things that could have been better and got them adjusted quickly. Walked me through everything before leaving. All in all a quick and well done job.

Jason Brown

Joe was super helpful. Did several prices for different options, and was really informative about going over my current door opener setup, and future maintenence. He got the new door opener installed quickly, went over the myQ app with me, got my door code all set, and made sure everything was operating. I appreciated his patience in answering my questions, many thanks!!

Michele Wamsley

Precision Door was able to respond in the early morning after my after 6:00 pm call with an efficient and seemingly very knowledgable technician. The garage door was completely inoperable and needed parts. He told me what it would cost to get the door fully overhauled which I thought was entirely reasonable. He was done in 1 1/2 hour. I would recommend Precision Door to anyone needing full and prompt service.

Ted Meece

My wall-mounted garage door opener had stopped opening the door, so I called Precision. They had done a good job with installing a new opener several years back, so I felt confident they would fix the problem. I was not disappointed! The technician was able to come right away, did his inspections and now I have a working wall switch!

Trish Anderson

Could not have been a better experience ! ! ! Very kind and informative ????.

HUNT & Laura Schuler

Professional, quick to get here and complete the job. Especially important because I could not get my car out to go to work today. Thank you Marcus for a great job and tips on how to keep the garage door functioning for years to come.

Marika Feibel

Two doors to install. Both 8 feet high(extra panel). Two technicians working well together. Leave them alone... Wife comes home and says,"Why aren't there windows in the left (smaller) door?...I hadn't ordered windows..Solution: Wife says, "The window door looks a lot better than our old solid ones." The technician offered a upper window panel for the smaller door. It was changed out for a window panel for an adjusted price for both doors. Good looking and function smoothly. Two programmed controllers which operate both doors. Very professional workers. Thanks

Robert Mills

No better time for a broken garage door than when you want to leave the house on a Sunday morning... After talking to a very helpful Precision rep on the phone, it only took about half an hour for Scott K. to arrive at our place. He was friendly, professional and fixed the motor rail that had broken out of the wall in a very short time. He made some recommendations on garage door maintenance but never pushed any more expensive options on me. It was also no problem to apply a coupon code from the website directly to the final bill. When the time for our next garage door servicing/overhaul comes, I feel confident calling Precision for the job.

Benjamin Ottenbreit