Precision Garage Door of Fresno
Has Received 59 Reviews in:
The Clovis Area
Average Rating: 4.76
Broken Garage Door Spring Repair
Clovis, CA
Pedro was very fast, honest and professional. Thanks ????
Robert Robe
Response:
Robert, Thank you so much for the kind words. It was a pleasure working for you. We are glad that you were happy with our services. We're always available to answer questions! Thanks again. Give us a call if you need anything!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Clovis, CA
Nathan Gonzalez and Juan did a great job!! Very professional and did great work!! Definitely will recommend them to anyone that needs garage door work or replacement!!
Terry Meister
Response:
Thank you so so much Terry for your positive feedback. That's right we offer same-day service and repair to provide our clients with the best garage door services.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Clovis, CA
I was impressed with Julian. He was very knowledgeable and never tried to up-sell us for something we didn’t need or want. He was friendly and very respectful. Good rep for your company.
Mike Garcia
Response:
Thank you so much for your feedback, customer service, and quality work is our top priority to ensure complete satisfaction with our garage door repairs and installation, we doing the best we can to provide top-notch services for our clients.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Clovis, CA
Nathan and Markos recently repaired my garage door. They were friendly, efficient, competent and professional. I highly recommend Precision Door Service.
Julie L.
Response:
Thanks, Julie. We appreciate the feedback and the fact you think we are a company worth 5 stars. If you ever need our services again, we will be ready.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Clovis, CA
This company answered and gave us a quick appointment when our automatic garage door unexpectedly went out. Nathan and Marcos arrived on time and were very professional and helpful. Replaced everything we needed and helped show us how to control our new unit. They had all parts on their truck so everything was completed same day in a quick and efficient manner. Would definitely call again and highly recommend.
Brian Wagley
Response:
Thank you so much Brian. We appreciate the fact that you took the time to review our services. If you ever need us, we are here for you.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Clovis, CA
What an absolutely horrid experience. Some, SOME, could be explained by the pandemic and supply constraints but much does not. Communication is abysmal. The three months from order and install required me to call for updates. The additional 3 months after some parts came in damaged or missing also required frequent emails initiated by me to get any update. Even when I emailed and saw the email get forward to another department, that department didn’t respond to the emails. A missing part was never communicated to the second install crew and they had to have the part delivered to the site for install by another crew. Your company’s communication is pathetic. Your install crews are awesome, professional, courteous, and do an amazing job. The shipping times, wait times, communication, handling of shipped items, checking all parts prior to loading on the truck for install are all lacking and need improvement. As it is now, I would never recommend your company.
Chris Davis
Response:
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Clovis, CA
I chose Precision as they had serviced and repaired my garage door at my secondary residence a few months ago and did a great job. Called them on my primary residence as motor went out and Pedro (the technician) did a great job on the installation and was very personable and professional on the install. Highly recommend!
Bob Warner
Response:
Bob, Thanks for the good review :) We are so happy to have you as a client!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Broken Garage Door Spring Repair
Clovis, CA
Pedro did a great job! He is very professional
Don Burke
Response:
Thank you Don for sharing your positive experience with Precision Overhead Garage Door Service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Clovis, CA
Excellent service
Debby Kuraspediani
Response:
Thank you Debby for sharing your positive experience with Precision Overhead Garage Door Service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Clovis, CA
One more happy customer! I had a great experience with Bryce today and wanted to share it. The last company that came out did a bare minimum repair and took zero time to help me understand the issues. Bryce was different. He explained the quote in detail, why he was making the suggestion he was making, and in helping me understand the work he was doing and why it was necessary. This is excellent customer service. I cannot say enough about the quality of work done by Bryce or his customer service.
Ken Williams
Response:
Ken, Thank you for taking the time and review our services. If you ever need us again, know that we are always ready to help.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Clovis, CA
Recently had to have our garage door replaced due to numerous issues. We had a complete new install with a new opener. The serviceman was excellent and did a great job for us. This is a big upgrade. Thank you for the great work and professionalism.
Keith Wright
Response:
Keith, Thank you for sharing your positive experience with Precision Overhead Garage Door Service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Clovis, CA
They follow through and make sure things are working properly
Linda Pribble
Response:
Linda, Thank you for taking the time to provide us with a review of your experience
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Clovis, CA
Same day service and parts on hand. Service Technician very polite and professional. Saw TV commercial.
Lydia Coldren
Response:
Lydia, Thank you for taking the time to provide us with a review of your experience
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Clovis, CA
Great job. Great Service. I highly recommend. My garage door would not close/open, and i had needed a replacement garage key.
Bill Lewis
Response:
Bill, Thank you very much. We appreciate you taking the time to leave us such a fantastic rating!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Opener Install
Clovis, CA
The original person who came out was late the first day, the second day he called at 3:30 (was supposed to be at my home between 12:00 and 4:00) to say his guy with the motor at a flat tire and he needed to cancel and said he would be there first thing at 8:00 AM. The next morning I called the office and told the supervisor that his workman wasn't at my home yet and I would be going with another company. He asked for one more chance and he would lower the price from $978 for the motor to $875. I told him it wasn't about the money. He explained he wanted another chance. So I gave the company another chance. Big mistake. The next workman up sold me and said I needed new rollers. Anyway the total was $1239. I was charged $45 for the second remote. Plus, I asked for a hard copy mailed receipt sent to my address. That was on June 22, 2021. Now it is July 1st, 2021. No receipt. To make matters worse I sent three emails requesting a hard copy receipt for my records since I don't want and/or have a computer at my home. After I sent my 3rd email some person called and asked how was everything. I told her not good since she sent me another email receipt when I requested for the 3rd time a hard copy receipt. She said she had sent me a hard copy receipt just that morning. Wow, why didn't she tell me that in the email. In summary, products are overpriced, service is awful, follow-up requests are ignored and now you want me to send a review. Well if there was a negative 5 that would be my rating. The only good thing is the garage door is quieter. My motor was working just fine. My old remote was broken and the original workman said they have to replace the motor because my remote was outdated and not compatible to any motor.
Donna Conley
Response:
Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you. We would like the opportunity to investigate your feedback further. We would appreciate if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Rollers
Garage Door Repair
Clovis, CA
Not only was the service super fast but they came out the same day I called. Nathan was great very polite, well mannered and super quick.
Sadako
Response:
Sadako, Thank you for reviewing our service. If you will ever need us, we are here for you.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Clovis, CA
All was good. Fast service, professional technician. The only complaint is the cost, very pricey compared to other companies. Was charged $665.00 and when I checked with another company they rated me $169.89 for a new spring labor and part but my husband already gave the approval to Precision technician and already started his work.
Pauline Karam
Response:
Hello Pauline, Thank you for posting a review. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Clovis, CA
I called for an estimate and the woman on the phone said between 99 and $149 to replace a single spring on a single car garage door. Rudy the technician came out and quoted me between three and $500. At that point I told them thanks but no thanks. Now I remember why we don’t use precision garage door.
Karen
Response:
Hello Karen, Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. We would appreciate it if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Clovis, CA
Had my new opener in stall last night works like a charm. The serviceman knew what he was doing for sure. He not only put on my new opener but he also serviced the springs and rollers. Balled off all the trash and old parts. Second time I used this company and very happy!
Randy Smith
Response:
Thank you so much, Randy. We appreciate the fact that you took the time to review our services. If you ever need us, we are here for you.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Clovis, CA
The best decision I ever made. Nathan came at the time he said he would be here. Was knowledgeable and kind and fixed our old door to work the best it ever has!! Thank you so much. Definately recommending to family and friends.
Maryellen Mccave
Response:
Thanks, Maryellen. We appreciate the feedback and the fact you think we are a company worth 5 stars. If you ever need our services again, we will be ready.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Clovis, CA
prompt and courteous;quick professional service
Cathy Smith
Response:
Dear Cathy, thanks a lot for reviewing our service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Clovis, CA
Saw your ad in the yellow pages. Your tech Justin came out and repaired our broken door. He did a great job but we needed a new door and a new motor. Your tech Sinarid Sang came out yesterday with our new door and motor and did not only a great job in installing by himself, but he was professional, didn't waste time and had me up and running in a couple of hours. Excellent service all around from your company.
Mike Seamons
Response:
Mike, Thank you so much. We appreciate the fact that you took the time to review our services. If you ever need us, we are here for you.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Clovis, CA
Estimate to replace current garage door.
Wiliam Moccia
Response:
Wiliam, Thank you so much.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Clovis, CA
The technician arrived within hours of my call that a spring broke and our door was stuck shut. He was professional and gave us options and we even chose to replace the opener at the same time. The door works great and is so much quieter than the old opener that we don’t even hear it open from inside the house like we did before. I liked that he came prepared to handle whatever problem we had with our door and he could come out the same day.
Denise
Response:
Denise, Thank you so much for taking the time to share the feedback we appreciate your business.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Opener
Install Garage Doors
Auberry, CA
I contacted them on a Sunday hoping to hear from them on Monday, but I heard from them right away and had a service technician at my house within a few hours. The service technician was awesome.
Nancy Rose
Response:
Thank you so much for taking the time to share the feedback we appreciate your business.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Clovis, CA
We are very satisfied with your service. We had the technicians do work at 2 locations in Clovis, and they did an excellent job.
Tom Nordstrom
Response:
Thank you, Tom. We appreciate everyone who took the time to review our services.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Repair
Clovis, CA
I was very impressed with the quality of work, the knowledge of handling the problem, and the SAME DAY request for service!!!!! I had to have Precision out 2x at different locations in one month, and all service men were courteous and explained everything that needed to be done.
Tom Nordstrom
Response:
Tom, Thank you for your nice review. It was a real pleasure working with you. Nothing makes us happier than having a happy customer.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Clovis, CA
Sin arrived on time and was done in about 3 hrs New door and opener for both. An extremely quiet opener is a blessing. Highly recommend precision and tech Sin to all
Kevin O'Donnell
Response:
Thank you so much, Kevin. We appreciate the fact that you took the time to review our services. If you ever need us, we are here for you.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Clovis, CA
Nathan Gonzalez did a great job fixing my garage door. Quick, polite and thorough. Would use Precision again and would recommend.
Arlene Mack
Response:
Thank you Arlene for sharing your experience with Precision Garage Door.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Clovis, CA
My technician, Zodiac, showed up within the appointment time window. Zodiac was professional, courteous and friendly. The repair was done quickly and efficiently. Installed part came with a 5 year warranty. Overall I am very satisfied with Precision and the repairs done on my garage door.
Heath Kirby
Response:
Thank you for sharing your positive experience with Precision Garage Door .
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 108,072 Reviews
For this location's local site visit:
This location is owned and operated by:
Chris Hanson
Precision Overhead Garage Door Service
2166 North Pleasant AvenueFresno CA, 93705 License: 783446