My garage door would not open due to a mechanical issue. Vehicle was stuck inside garage and I would not get out! Called Precision and they managed to get someone to the house within a couple hours and repaired the issue. I have been exclusively using Precision since installing a new garage door opener and door hardware in 2013. I have never been disappointed with their customer service. Will use them again in the future.

Alain Pinto

Professional staff and quality work! Very well satisfied

Michael Criscio

they were prompt for the appointment, the installer was knowledgeable, did great work and didn't leave until we were satisfied. If there would be a comment I need to say of any type of a negative is the installer did leave several screws and and bolts in the driveway which could have left a flat tire. Other than that I was very pleased. I would say this is a very professional company overall.

Jerry Beer

Jerry - Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if our installer did a poor job with his cleanup. We will look to this as a teaching opportunity for our team. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

great response time excellent work

Ken & Joanie Banga

Rude technician.....I was told my garage door is inferior in quality. I just needed a cable replaced....but they don’t work on this kind of door. Definitely not happy....

Brad Tetu

Brad, thank you for taking the time to give us your feedback. I reviewed the call and the CSR did quote you the right price for standard cables. Unfortunately, you don't have a standard torsion system. With the WayneDalton Torquemaster system you have, the only option we have is to convert it to a standard torsion system. The CSR was unable to determine the type of system you have over the phone. We no longer have a service fee, but we do have a trip charge. Since the CSR did not quote that to you, we waved it and gave you a free estimate. I apologize for the miss communication and we will use this as a training tool to provide better customer service. I will have a supervisor contact you today to see if there is any way we can earn your business back. Thank you again for your feedback.

The Precision Team

Your installation team did an excellent job installing the two new garage doors I purchased from you. I can’t say enough about how friendly and professional they were. They completed the entire job in about four and a half hours. They started about three thirty and I thought they would have to return the next day but they finished the same day. That included removing the old doors and installing the new ones. I would highly recommend your company to anyone looking for new garage doors.

Ronald VanAlstyne

Great people great company, that stands behind and all its products. And a technician Mike that was sent to my home, spot on.

Phil & Jessica Doyle

Brett was very knowledgeable and through inspecting the door and mechanical parts of the garage door. A very good salesman touching on all aspects of the parts of the garage door . We are considering replacing parts of the door.

Terry Romes

Excellent job. Thank you. Since we are retired and we live on a fixed budget, the expense what a lot for us even though we have some coverage. It would be nice if for seniors this expense could have been waivered. Again, thank you. P.S. Please send me receipt via e-mail. Again, thank you. Ms. Pineiro

Antonia Pineiro

Our service was for a door that was sticking. The tech installed a new door frame support piece, adusted some of the door parts and lubed the roller and hinges. Door is working great now. Tech was on time, pleasant and professional. Very happy with this company.

Melissa and Paul Winsett

Will compose a thorough review once work is completed. Installation yesterday was incomplete Missing were three pull handles Missing were six end hinges Missing was manual pull handle for smaller 6x7 door Will remit balance when job is completed

Craig Reynolds

Efficient and easy process. Everyone was very professional and timely.

John Lindsley

WOW! The name of this company and the work that they do are a perfect match. From initial contact to completion of the repairs I was continuously informed of all the work and the reason for it. I would recommend this company to everyone. Mike was both cordial and informative.

Benjamin Brown

I felt pressured into making repairs (new springs, cables, bearings, etc. at cost north of $500) that I don’t feel were necessary on garage doors that are 3 years old. I eventually asked the tech to get my opener operational and that’s all I was in market for today. He did that and only charged me for service call. Just wasn’t experience I expected when I called for repair of my opener.

Amy Schumacher

Amy – Thank you for taking the time to respond to our customer satisfaction survey. We aim to have fully satisfied customers and regret we missed our mark. We will look to your feedback as a teaching opportunity so that we may better serve our customers in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

5 Stars!!!!! I chose Precision based on the reviews and the fact you answered the phone, a few of your competitors didn’t answer when I called them. Great experience from start to finish. I originally had my service scheduled for a Saturday, you called asking if I would mind an earlier day, which I was happy to do. Your technician Alex called to let me know he was on his way, showed up, listened to my explanation of what was going on with my garage door. He performed an inspection and presented 3 options for me to chose from for the needed repairs and the differences between them. He was professional, courteous and patient in explaining everything. What a great sevice experience, never have I ever had this level of service experience in all my dealings with any service organization. Alex is the best, I have written his name with a permanent marker on the sticker he left on the inside of my garage door so I will know who to ask for in the future. Great 5 star experience.

Don

Same day, fast, courteous service provided by William.

Andrew Halpern

Excellent Service

Allen Land

If I could give 6 stars, I would

Bret Teitelbaum

Showed up right on time. Fixed my sensors and did a tune up on my garage door. He explained everything very well and I didn’t feel ripped off or taken advantage of like most companies out there. Will definitely call them again in the future!

Jason Wolf

Tomorrow is two weeks since the precision door guy came to my house it was late on a Thursday we decided I needed a new garage door I signed up for one he said he was going to get a permit which takes about a week I have yet to hear from a single person very disappointing service

Richard Dodge

Richard - Thank you for reviewing our recent door estimate. We strive to communicate clearly but occasionally, we mess up. We obviously fell short and we apologize. We appreciate your flexibility as we wait for the 8/9 installation.

The Precision Team

Fast and friendly service! Gary came out same day and got my broken springs repaired. Now we will take this opportunity to upgrade to a wind proof door, once we get a permit. Great company, very reliable, and customer service that is as good as it gets...anywhere!

Michael Manno

Gregg installed a new garage door opener, springs, remotes, key pad, etc. to replace my old one. He was on time and efficiently did all this in a timely manner. I'm so pleased with the new one which seems to be quieter than the original one.

Karen B.

I needed to have my garage door repaired ..Everything I read about Precision convinced me that this was the place I needed.From the phone call to the repair by Greg, the technician everything was handled professionally..and quickly...I am extremely satified with the service provided.

Marjorie Logan

My garage door went up and down quickly on me. Would not stay open. At 11:30 on a Sat. I called Precision and by 1:15 a wonderful polite tech came and since my opener was 27 years old he installed a new one and rollers. Even got a senior discount. All done neat and clean by 3:30. Couldn't be happier. 5 Stars from me.

Carole Palmer

Great service thank you.

Suzanne Diener

Suzanne Diener, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

The repair work seems to be working correctly. Your employees were friendly and did a fine job. Hope the RV door continues to work like is does today.

Marge Mollet

Marge Mollet, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

i have purchased a garage door however it is not installed yet. after instalastion i will know more how i an sastified

Bill & Mary Rose

Bill Rose, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Great value very happy with the quiet new motors . Andy the tech was very polite and was extremely knowledgeable. I did not receive my final invoice and warrantee via email yet .Can you please have someone forward me this information .

John Hosey

John Hosey, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience. We will send your invoice right away!

The Precision Team

I was very pleased with the professionalism of the two technicians that installed my new garage door and opener. They were very efficient and answered all of my questions. I love my new garage door and it is so quiet, I don't even know it is opening and closing when I am in the house and someone else is using it. Such a plus. Thank you.

Sandy Lloyd

Sandy Lloyd, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

I am a very happy customer. Precision Door installed my garage door 10 years ago. This year the technician that came to check on how my door was working, Andrew, found the springs to be week and other moving parts that would require attention in about a year. There was no pressure to purchase anything immediately, no scare tactics just easy conversation and explanations to all my questions. Thank you

Paula Shephard

Paula Shephard, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Andrew and his work.

The Precision Team