I will only call Precision for all my future garage repair needs. Their level of professionalism is unmatched. Thank you.
Happy with your employee the way he worked,clean his work area & also clean all what ever mess that was caused while work was proformed, Will always have your company to do my friends & family work, Thanks.
Having been a VP of Customer Experience for Fortune 500 organizations in both hospitality and healthcare, I can speak with some authority on the matter. Precision Garage Door has beautifully architected a customer experience that builds trust and ease of use. Here's just a few great things: - 24/7 scheduling center - I called them last night at 10:00 PM and they took my call and scheduled my appointment for the next morning. - Communication - multiple points of communication to keep me updated. - Technician Bios - Texts came in with a picture of the technicians and a few personal facts. I learned Bernard has three daughters at home, just like me:-) - People - Both Blake and Bernard were very personable and I almost feel like I have two new friends. - Flexibility - I wanted a bare minimum fix which they were happy to provide without any judgement or high pressure guilt trips for not buying other services. - Quality - I had a spring break a few years ago and another company came out and apparently installed the wrong size springs which caused other problems. Blake and Bernard corrected the other company's poor workmanship and did it right. I appreciate the great service from Precision and would recommend them to anyone with a garage door need.