Precision Garage Door of Atlanta
Has Received 29 Reviews in:
Gainesville
Average Rating: 4.83
Install Garage Doors
Gainesville, GA
I am just in the beginning stages of working with Precision however they literally came out the same day that I requested a quote online! Customer Service is off to a great start!
Brett Wright
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Gainesville, GA
The service technician was very professional and met my needs for the repair. He was on time and respectful. He made recommendations for new cable rollers and bearings. My door now operates much smoother and quieter than before. I highly recommend Precision Garage for the job.
David Simpson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Gainesville, GA
Provided quick response to my need for service and had the garage door repaired expeditiously and professionally.
Donald Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Gainesville, GA
Ashton was excellent!
Selina Billman
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Gainesville, GA
Sean was prompt, courteous, and knowledgeable. He offered but did not push the options. He answered all questions and cleaned up thoroughly.
Bruce Steffens
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Gainesville, GA
Precision was contacted to replace a damaged garage door based on our earlier experience in replacing two double garage doors. When calling in, the customer service representative was pleasant and asked about our needs. I explained a friend, the night before inadvertently put their car in a wrong gear. their car plowed forward crushing the door that was down. She immediately went into high gear asking more questions and taking notes, then indicating, a technician would be onsite with of a matter of a few hours. Normally it might take days to a week. Within minutes Aaron, their field technician, called indicating he would be at the house in 10-15. He arrived early. Responsiveness from both the on-duty CSR and Aaron was superb. Once Aaron assessed the damages, he indicated the only solution would be to replace the entire door. He took measurements and worked to get us the best price possible price. We appreciate his professionalism and willingness to help. Aaron also secured the damaged door at our request so we could enter and leave the garage while we wait for the replacement. We appreciate the prompt assistance from Precision and its employees. Note both our cars were in accessible, were it not for the help from Aaron. .
Richard Preston
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Gainesville, GA
great service! David was knowledgable, fast and courteous!
Allison Moreland
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Opener Repair
Gainesville, GA
Your service was a rip off. Operator said $59 for service Technician said $80 I was charged $105 for 5 to 10 minutes of work She aligned the sensors at the bottom of the door. Why would I do business with you in the future?
William Langan
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Gainesville, GA
We used Precision a few years back for another situation and was completely satisfied with the service then so they got a recall for this situation. The technician, Shaun was our service tech this time around and was very professional from the time he arrived until he departed. Very knowledgeable and informing. Down to earth individual. I highly recommend the Precision team for all your garage door issues. From buying a new door or repairing a broken spring. They have it all.
Jeff Smejkal
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Gainesville, GA
Dustin was on time and courteous. We were grateful for thr evening hour availability. Highly recommend
Dayna Williams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Gainesville, GA
Was a follow up call from a recently installed spring. Service agent was great and helpful.
Kathleen Russo
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Gainesville, GA
We received excellent service from you emergency tech, garage door installer, and repair tech. We had quick response to our emergency call from a broken door. The installer was efficient and through. We needed a small adjustment done and the repair tech came quickly and fixed the problem. Our only complaint was that we had to wait three weeks for our specific door to come in to Precision.
Pam Stephens
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Gainesville, GA
Precision Overhead Door Service is a good and reliable company. The technician was on time and addressed the problem with professionalism and courtesy. He presented me with several levels of work that could be done and worked diligently on the one I chose. I would recommend this company if you reliable work at a reasonable cost.
Gale Farlow
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Gainesville, GA
Sean was very knowledgeable & friendly!!! He treated me with respect & kindness which I appreciate greatly!! He was definitely a 5 star rating!! Thank you
Robert Whipple
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Gainesville, GA
JoJo was super efficient and knowledgeable.
Joe Garcia
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Repair
Gainesville, GA
David was prompt and very courteous. He delivered with no surprises!
Bill Kruskamp
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Gainesville, GA
Precision was quick to respond and thoroughly explained the costs and process of what they were doing. The technician (David) was professional and had my garage doors quieted down in no time.
Bill Snyder
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Gainesville, GA
Fast..efficient .. friendly.. good work. A little costly but seems to come with quality product and service.
Jane D
Response:
Jane D, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Gainesville, GA
Technician came out on time, was very friendly, helpful and knowledgeable.
Stephen L
Response:
Stephen L., thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Gainesville, GA
Shaun did a great job of checking out our doors and outlining our options of repair/replacement. We have chosen to have doors replaced.
Doug Salzer
Response:
Doug Salzer, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Gainesville, GA
My neighbor was having their garage door repaired , whereupon I asked the repairman to check mine as I was having problems. David Sweeney promptly and efficiently explained my weakened springs system as a diagnosis. I contracted to replace said springs and a damaged door lift bracket. The work was done to my total satisfaction and in a fast manner. He also lubricated and cleaned the rollers.
John Whalen
Response:
John Whalen, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Gainesville, GA
I had a garage door that seemed to be sticking. I though it was the rollers but turned out to be a paint issue. The technician fixed this problem for me at no charge and while he was there I had him replace my metal rollers with new Teflon/rubber and they worked great. The door is smooth and the noise is reduced greatly. Great company and great technician.
Terry Baines
Response:
Terry Baines, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Gainesville, GA
GREAT JOB!!!!!
Mary Asbury
Response:
Mary Asbury, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Gainesville, GA
Our technician was extremely knowledgeable, professional, and friendly. Thank you for taking such good care of our garage door!
Kristin Corbitt
Response:
Kristin Corbitt, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Gainesville, GA
This is the third garage door precision has installed for us. First 2 on our rentals and this is our home. The quality of the people is the best experience we have worked with. The quality of the doors is the best we could find. It is so easy to design on their website. You get to see how it will look ahead of time so no surprises. My advice, go with the best quality door and motor you can afford. There are plenty of "cheap" doors you can find with other companies, but if you want the best all around experience, you cant beat Precision.
Derald Wilkes
Response:
Derald Wilkes, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Gainesville, GA
My neighbor told me about you, and I saw your ad on TV. Another friend called me also and told me they had used you when their garage door springs broke....she had only good things to say about your service and technician.
Susan Childs
Response:
Susan Childs, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Gainesville, GA
Just had our new doors and garage door openers installed and we could not be happier! From initial consult and estimate to installation, everyone was professional and thorough. The doors look and function beautifully! We were very happy with the options available to us, the knowledge of the staff, and the completion of the installation. Thank you Precision Doors! We will recommend you to all our friends!
Patti Reulbach
Response:
Patti Reulbach, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Gainesville, GA
Service Tech Jeff was very informative and explain everything that he was going to do and did a great job. They delivered on every aspect of the job from the start to the finish.
Jay Rubinson
Response:
Jay Rubinson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Gainesville, GA
The positives were the tech "Al" was on time and called in advance to let us know of arrival time. He conducted his inspection, repaired spring and cleaned up his mess. The reason for the rating of 3 is due to the billing. I was quoted $88-160 for replacement spring. I specifically asked if there was a service call fee and was told no by the scheduling representative. However, on the invoice that was emailed to me (well after the tech left) there was a $59.00 service call fee added to my invoice. This is completely the opposite of what I was told when scheduling the appointment. I would have questioned the charge with the tech, but I was not able to see copy (or not shown by the tech) of the invoice, only able to electronically sign the work order. It was only after the tech left that the invoice was emailed and there was the service call that had been added. As a business owner, myself, I always so my clients a completed invoice before having them sign any documentation or before asking them for payment. That is a suggestion I would recommend for your company so that your customers can question the tech while there. Both my husband and I assumed the slightly higher amount paid was because the spring didn't fall into $180 category and was a bit higher, along with taxes added to the bill. It is very misleading and I question why your scheduling staff states there is no service call fee for coming out.
Ann Ashley
Response:
Ann Ashley, Thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. At Precision Door Service we strive for 100% customer satisfaction. When we cannot achieve this we evaluate the service experience and use it to learn from. We appreciate your feedback and we hope you will give us another chance to service your door and exceed your expectations. Thank you...
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Shirin Kanji
Precision Garage Door Service
6550 McDonough DrNorcross GA, 30093