Precision Garage Door of Bakersfield

Has Received 108 Reviews in:

The Bakersfield Area

Average Rating: 4.68


Broken Garage Door Spring Repair

04/16/2019

Bakersfield, CA

Review:

I was quoted a prince for a job and when the technician arrived the price doubled! Manager was supposed to call me but never did.

Jennifer Teagarden


Response:

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [orangecounty@precisiondo…] or call our team at (559) 825-5486? We'll work with you to resolve any issues as quickly as possible. Thank you, [Precision Garage Door]

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

04/16/2019

Bakersfield, CA

Review:

Luis wa nice enough to call and let me know he would not be able to make it until 7:30. Checked everything out and replaced the opener. Did a nice job.

Carmen Crabtree


Response:

Hi Carmen! Thanks again for providing us with feedback. We truly appreciate receiving honest feedback and hearing our customers are satisfied. We enjoy customers like you and look forward to working with you again in the future!

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

03/30/2019

Bakersfield, CA

Review:

On time. Great service.

Chris Weaver


Response:

Thanks Chris for leaving your review. We really appreciate your business.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Broken Garage Door Spring Repair

03/28/2019

Bakersfield, CA

Review:

Michael arrived on time, called me when he was minutes out. He explained what was wrong, and what options were available in understandable language

Micah Martin


Response:

Thank you Micah for your review. We will make sure Michael knows of your positive review. We appreciate your business.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

03/26/2019

California City, CA

Review:

So for I am very happy with the service lm receiving.

Jimmie Roberts


Response:

Thank you Jimmie for sharing your experience with us.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

03/12/2019

Bakersfield, CA

Review:

Used Home Advisor. This business responded immediately. They came as scheduled and Luis did an excellent job. He appeared knowledgeable, was helpful in answering questions and giving advice, and was very efficient in the installation process of rollers, springs, and bearings.

Beverly


Response:

Thanks Beverly for your review. We value your business and input.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

03/05/2019

Bakersfield, CA

Review:

After never receiving a call back from another 24/7 door repair service (had to leave a message - ended up leaving 3 in a 6 hour period), I opted to try Precision - what a great decision that was!! Not only did they have a LIVE person to answer 'after hours' - booking the appointment was painless and the technician Luis was great!!! He was able to fix the issue quick and get me back to a working garage door!! Prior to the repair, he walked me through what the issue was, quoted me different options on repair choices and was very transparent in the whole process.

Kelly S


Response:

Thanks Kelly for your review. We are glad to hear you had a positive experience with us. We appreciate your business.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

03/04/2019

Bakersfield, CA

Review:

Mike was extremely friendly and efficient. He made sure I was completely satisfied with the job he did before he left.

Jeannie Gaines


Response:

Hello Jeannie. We are glad you are satisfied with our service. We will let Mike know of your review. Thanks

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Opener Install

03/01/2019

Bakersfield, CA

Review:

Very pleased with the installation experience, the professional & knowledge of the serviceman. My new garage door opener is just what I wanted & replacing all the other parts has made it perfect.

LA


Response:

Thank you for writing your review. We value your time and business.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

02/12/2019

Bakersfield, CA

Review:

GREAT SERVICE

Jose Zepeda

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

02/04/2019

Bakersfield, CA

Review:

The installer was very prompt, courteous and friendly. I was very happy with everything except one item. The receiver was bad and a new one was installed and the garage door works fine. However, the new receiver that was installed was a Liftmaster and my garage door opener is a Marantec. I would have preferred a Marantec receiver was installed.

Scot Burk


Response:

Scot – Thank you for taking the time to review our recent service in your garage. We appreciate the kind words regarding our service technician, Michael. He’s an asset on our team. We aim to have fully satisfied customers and regret we didn’t have the original receiver available on our truck. We will use this as a teaching opportunity for our team to better communicate with our customers in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

02/03/2019

Bakersfield, CA

Review:

Very pleased . Michale was very knowledgeable and very polite.

Terrie Young


Response:

Thank you Terrie for your review. We value your business. We will make sure Michael knows of your positive review.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Install

02/03/2019

Bakersfield, CA

Review:

Mike was very professional and did a good job. And we are both Rams fans..

Marianne Lewin


Response:

Thank you Marianne for your review. I will let Michael know of your positive review.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Broken Garage Door Spring Repair

02/02/2019

Bakersfield, CA

Review:

Technician was very knowledgeable and pleasant.

Dana Shackelford


Response:

Thank you Dana for your review. We value your business.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

01/31/2019

Bakersfield, CA

Review:

Not happy. They came by and promised to return the next day - never did. Called me and told me there was nothing they could do to repair the problem, and would refund my money. Still waiting for my refund 2 weeks later. Was told a manager would return my call, never has. I have called 3 separate times trying to get a resolution and have yet to receive a call back from someone that can make things right. Was told by the technician that they weren't some "handyman" and that they could be trusted and would come back to help. Doesn't appear that is true. Much more to this story, none of it positive for Precision Door. Wishing my opinion would change, but everyday I don't receive a call back makes them appear to be anything from quality service.

Matt Torres


Response:

Matt – Thanks for taking the time to review our recent service in your garage. We regret if there may have been any issues with communication along the way. We trust that the resolution provided has been to your satisfaction and appreciate your flexibility in allowing us to schedule a return visit. We will look to this as a teaching opportunity for our team to improve communications with our future customers. We look forward to assisting you further with your door in the near future.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

01/31/2019

Bakersfield, CA

Review:

5 The repairman called at the promised time. Was efficient and found the problem promptly I was disappointed in my coverage with AHS .

John Pilling

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

01/25/2019

Bakersfield, CA

Review:

Luis did an excellent job! He relates in a professional friendly manner explaining what he will do and answering all questions. Great job!

Rene Quispe

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

01/17/2019

Bakersfield, CA

Review:

Technician Luis was really great. Showed up on time, was friendly and knew his stuff. Hourly Labor Rate = $99. The part = $45. Time to install = 20 minutes. The quote? $239.! A real gouge in any book. I pointed this out to the technician who called his boss and was given a revised quote of $180. I offered to pay $150. and it was accepted. Customers beware.

Cathi Guerrero


Response:

Cathi - Thank you for taking the time to review our recent service in your garage. We appreciate the kind words you’ve shared regarding our service technician, Luis. He’s a tremendous asset on our team. We always aim to have fully satisfied customers and regret if we may have missed our mark. Our customers have often shared that they find added value in our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. While we may not be the least expensive in town, we do continually examine our pricing to make sure we are competitive for the level of parts and services we provide. Ultimately, we regret if extending a price match offered online through Amazon may have still exceeded your anticipated budget. We’ll look to this as a teaching opportunity for our team so that we may better serve our customers in the future. Thank you for your business. We look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Broken Garage Door Spring Repair

01/08/2019

Bakersfield, CA

Review:

On time, very professional, super service. New torsion spring.

Pat Lewis

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

01/04/2019

Bakersfield, CA

Review:

Mike and Luis were my installers. They were knowledgeable and made quick installation of my Door Opener, overhead Springs, and Rollers. Precision Overhead Garage Door Service was a referral from American Home Shield's home warrantee program. I was very satisfied with the service and quality that I will use them in the future and happily give theme a Five Star Rating.

Richard Harris

Service Provided:

Garage Door Opener Install

Product:

Springs

Garage Door Opener Install

12/30/2018

Frazier Park, CA

Review:

On Christmas morning I found out that the lock on my garage door was broken. I was not able to get into it. I googled Garage door repairs and your company was the first one to come up and you had a 24 hr answering service. Score! I was told you would be out the next day and you were! Your guys were nice and professional They were able to gain access, repair the track that had to be cut, and install a Garage door opener and fail safe key. We have already recommended your company to a friend.

Darryl Jaeggi

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

12/21/2018

Bakersfield, CA

Review:

I looked on line at several companies - and choose yours. Luis came out today assessed the situation - my door would not go up or down when the light was directly shining on it - he fixed it in less than an hour!!! He is wonderful -thank you

Suzanne Brierley

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Repair

12/17/2018

Bakersfield, CA

Review:

Garage door failed to close an hour after the man left. I called him and told him about the problem. He said it was likely the sensors and that I would need to adjust the sensors myself. I just paid $400 and the door had stopped working properly and would not close. In addition to this, I later found that there was a $30 “Fuel Surcharge” on my bill. I have never seen such a thing on a bill for anything. $30 to fill up the guy’s truck so he can come work on my garage door. What kind of business does that?

Tommy & cindy Coffey


Response:

Tommy & Cindy - Thank you for taking the time to respond to our customer satisfaction survey. We aim to have fully satisfied customers and regret we missed our mark. We have since processed a modest refund to you for any inconvenience you may have experienced and will look to this as a teaching opportunity for our team so that our customers will be better served in the future. We also reached out to hear your concerns and ensure a satisfactory resolution, but we haven’t heard back from you. Please feel free to call us back at the number we left. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

12/17/2018

Bakersfield, CA

Review:

Misleading price quote over phone. Not good!

Mike Hale


Response:

Mike – Thank you for taking the time to respond to our customer satisfaction survey. We regret that the prices provided prior to inspecting the door weren’t inclusive of the lifting cables which were also needed as part of the repair. We apologize for any poor communication and will look to this as a teaching experience for us to better serve our customers in the future. We appreciate your business and hope to serve you again if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

12/10/2018

Bakersfield, CA

Review:

I did not receive my receit coul u please send it thank you.

Chris Redon

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

11/30/2018

Bakersfield, CA

Review:

Our garage door stopped working and we needed a very quick repair. We called Precision based on the add and ratings. They were able to come out and do same day service. Louis showed up and was extremely explanatory. He also showed us all that was wrong and gave us several options and was never pushy or rushed. He completed the repair quickly and walked us through his work. When he was done he also helped program the new remotes we’d just bought. Louis is amazing and we will recommend your service going forward! Big thumbs up!

Harry Fenske

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

11/18/2018

Shafter, CA

Review:

I chose your company because it guaranteed I would speak to a person, not a machine. It was a Sat nite and he said someone would to out the next day, a Sunday, no extra charge for weekend.. also enjoyed the discount to vets and seniors. My brother had just gotten out of the ICU at San JOAQUIN Hospital. We weren't sure if he was to make it. Michael was very kind and speedy and compassionate. When you are on a fixed income, have a ton of medical bills, I felt you gave us some competitive price. I don't have a printer, so could you mail me a copy of the bill. Thank you very much.

Cher Cunningham

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

11/17/2018

Bakersfield, CA

Review:

Great service! garage door runs so quietly and smoothly now, what a difference!......

Debbie Kennedy

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Garage Door Repair

11/14/2018

Bakersfield, CA

Review:

Technicians were very polite and professional. They were called out for a garage door opener but ended up repairing bad components on the door itself. They showed us the bad parts and explained why they affected the garage door opener. I would recommend them to friends and family.

Richard Heer

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

11/09/2018

Bakersfield, CA

Review:

The technician was professional and explained what we needed. We have a Sears Home Warranty policy, but unfortunately we have not been able to talk to a service provider yet. I spent over 2 hrs on the phone & it was unproductive! Very frustrating - we are supposed to get a call w/in 3 days! Thank you for your bid - we will get back to you one way or another w/in a few days. I am extremely dissatisfied w/Sears home warranty!

Don Burkett

Service Provided:

Garage Door Repair

Product:

Our Average Rating

With 51814 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

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Bakersfield Locations:
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Delano (661) 735-4044 7 Reviews
Hanford (559) 530-0001 9 Reviews
Porterville (559) 791-8599 5 Reviews
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Visalia (559) 530-0099 9 Reviews

Precision Door of Bakersfield

This location is owned and operated by:
Mike Hanson

Precision Door of Bakersfield

4208 Rosedale Hwy Suite 302-164
Bakersfield CA, 93308
License: 783446
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