Precision Garage Door of Bakersfield

Has Received 118 Reviews in:

The Bakersfield Area

Average Rating: 4.67


Broken Garage Door Spring Repair

05/30/2019

Bakersfield, CA

Review:

I saw your advertisement on television and wanted to try your business.

Frank Valente


Response:

Thank you Frank for your great feedback. We are always happy to help and glad you are a satisfied customer. Thank you and we appreciate your business.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

05/25/2019

Bakersfield, CA

Review:

I will never do business with you again. I will report you to American Home Shield for charging $95 for work you did not do. Technician came 4 hours late and was intoxicated on both visits. Shame on you!

Kathy & bartholomew Thompson


Response:

First, allow me to apologize on behalf of everyone at Precision Garage Door. Your review is very concerning to us. We would like the opportunity to investigate your feedback further. We would appreciate if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience. Kind regards, [Precision Garage Door]

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

05/22/2019

Bakersfield, CA

Review:

Rudy was respectful and efficient. We were impressed with his ability to access information via his tablet. I’m a visual consumer, making it necessary to see the garage door on a house. He was able to pull up a picture and that sealed the deal and we purchased two garage doors along with two openers.

Jeri Baker


Response:

Thank you, Jeri, for the kind words. Happy to find you consider our services worth 5 stars.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

05/20/2019

Taft, CA

Review:

This is my second experience with Louis. He is the BEST! He did a killer job on my door, and just finished installing my dad’s door. Great job! He is friendly and knows his trade very well! Thanks Louis!

Martin Scott


Response:

Thank you for taking the time to share your experience with our company. Thank you for choosing us to serve you, and we are glad that we were able to match your expectations!

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

05/14/2019

Bakersfield, CA

Review:

Luis came to our home and repaired our garage door in no time. He and his partner went beyond my expectations and were very pleasant to work with. They answered my questions thoroughly and when they were finished showed me the old parts and explained what the problem was exactly.

Keith Kuwahara


Response:

We truly appreciate hearing your honest feedback and are glad we were able to provide you with reliable service. Looking forward to working with you in the future!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/14/2019

Bakersfield, CA

Review:

Your representative was a very nice young man. He did a very good job. I feel you deserve a 5 star rating.

Clayton Youree


Response:

Clayton was an outstanding customer! It was a pleasure servicing you, thanks for the kind words. Feedback from our customers is always greatly valued and appreciated!!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

05/06/2019

Bakersfield, CA

Review:

Michael was very knowledgeable and polite and professional and explained everything about work order and best products.

Amrik Grewal


Response:

We appreciate your patience and thank you for taking the time to leave this review. We look forward to serving you again soon. Let us know if you need anything beforehand. We're here to help.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

05/04/2019

Bakersfield, CA

Review:

Called about repair and was given a quote and set up appointment. Luiz called and said could come by early. He arrived promptly and inspected what needed to be done. Unfortunately, more work was required than I had planned on, but Luiz worked with me to help. He called his supervisor and between them arrived at a price that I was happy with. He immediately got to work and replaced a broken spring, bad cables and rollers on my door. He was EXTREMELY polite and easy to talk with. He explained everything to me and offered me several choices on the repairs. I will DEFINITELY be recommending them and will call again if I ever need garage door work done again.

Carrie Salinas


Response:

Thank you Carrie, for the great review. We always try to provide quick and professional service., and to read a beautiful review like the one you wrote really makes us feel that we are doing a good job. Thank you!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

04/30/2019

Bakersfield, CA

Review:

I came to precision doors because of your advertising.The technician that came out was so pleasant and answered all my questions. I felt he was knowledgeable and capable to do a good job. His work proved I was right. I am so glad my garage door is quieter. I have the security of knowing that I have a battery backup in case of a power outage. Now my garage door is a pleasure, not a pain.

Diana Garchow


Response:

Precision Garage Doors try to help everyone who needs our services. We are happy to learn we could help you as well. If you ever need our help, please get in touch with us.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Garage Door Repair

04/24/2019

Bakersfield, CA

Review:

Luis squeezed me into his schedule at the very end of the day. He came and seemed happy to be here. Super excellent customer service. Fixed the problem in a timely manner. Highly recommended.

Chad Phillips


Response:

We always try to remain competitive with pricing. We are happy to learn you find us worth recommending. If you will need our garage door services again in the future, we are ready for the task.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

04/16/2019

Bakersfield, CA

Review:

I was quoted a prince for a job and when the technician arrived the price doubled! Manager was supposed to call me but never did.

Jennifer Teagarden


Response:

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [orangecounty@precisiondo…] or call our team at (559) 825-5486? We'll work with you to resolve any issues as quickly as possible. Thank you, [Precision Garage Door]

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

04/16/2019

Bakersfield, CA

Review:

Luis wa nice enough to call and let me know he would not be able to make it until 7:30. Checked everything out and replaced the opener. Did a nice job.

Carmen Crabtree


Response:

Hi Carmen! Thanks again for providing us with feedback. We truly appreciate receiving honest feedback and hearing our customers are satisfied. We enjoy customers like you and look forward to working with you again in the future!

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

03/30/2019

Bakersfield, CA

Review:

On time. Great service.

Chris Weaver


Response:

Thanks Chris for leaving your review. We really appreciate your business.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Broken Garage Door Spring Repair

03/28/2019

Bakersfield, CA

Review:

Michael arrived on time, called me when he was minutes out. He explained what was wrong, and what options were available in understandable language

Micah Martin


Response:

Thank you Micah for your review. We will make sure Michael knows of your positive review. We appreciate your business.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

03/26/2019

California City, CA

Review:

So for I am very happy with the service lm receiving.

Jimmie Roberts


Response:

Thank you Jimmie for sharing your experience with us.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

03/12/2019

Bakersfield, CA

Review:

Used Home Advisor. This business responded immediately. They came as scheduled and Luis did an excellent job. He appeared knowledgeable, was helpful in answering questions and giving advice, and was very efficient in the installation process of rollers, springs, and bearings.

Beverly


Response:

Thanks Beverly for your review. We value your business and input.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

03/05/2019

Bakersfield, CA

Review:

After never receiving a call back from another 24/7 door repair service (had to leave a message - ended up leaving 3 in a 6 hour period), I opted to try Precision - what a great decision that was!! Not only did they have a LIVE person to answer 'after hours' - booking the appointment was painless and the technician Luis was great!!! He was able to fix the issue quick and get me back to a working garage door!! Prior to the repair, he walked me through what the issue was, quoted me different options on repair choices and was very transparent in the whole process.

Kelly S


Response:

Thanks Kelly for your review. We are glad to hear you had a positive experience with us. We appreciate your business.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

03/04/2019

Bakersfield, CA

Review:

Mike was extremely friendly and efficient. He made sure I was completely satisfied with the job he did before he left.

Jeannie Gaines


Response:

Hello Jeannie. We are glad you are satisfied with our service. We will let Mike know of your review. Thanks

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Opener Install

03/01/2019

Bakersfield, CA

Review:

Very pleased with the installation experience, the professional & knowledge of the serviceman. My new garage door opener is just what I wanted & replacing all the other parts has made it perfect.

LA


Response:

Thank you for writing your review. We value your time and business.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

02/12/2019

Bakersfield, CA

Review:

GREAT SERVICE

Jose Zepeda

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

02/04/2019

Bakersfield, CA

Review:

The installer was very prompt, courteous and friendly. I was very happy with everything except one item. The receiver was bad and a new one was installed and the garage door works fine. However, the new receiver that was installed was a Liftmaster and my garage door opener is a Marantec. I would have preferred a Marantec receiver was installed.

Scot Burk


Response:

Scot – Thank you for taking the time to review our recent service in your garage. We appreciate the kind words regarding our service technician, Michael. He’s an asset on our team. We aim to have fully satisfied customers and regret we didn’t have the original receiver available on our truck. We will use this as a teaching opportunity for our team to better communicate with our customers in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

02/03/2019

Bakersfield, CA

Review:

Very pleased . Michale was very knowledgeable and very polite.

Terrie Young


Response:

Thank you Terrie for your review. We value your business. We will make sure Michael knows of your positive review.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Install

02/03/2019

Bakersfield, CA

Review:

Mike was very professional and did a good job. And we are both Rams fans..

Marianne Lewin


Response:

Thank you Marianne for your review. I will let Michael know of your positive review.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Broken Garage Door Spring Repair

02/02/2019

Bakersfield, CA

Review:

Technician was very knowledgeable and pleasant.

Dana Shackelford


Response:

Thank you Dana for your review. We value your business.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

01/31/2019

Bakersfield, CA

Review:

Not happy. They came by and promised to return the next day - never did. Called me and told me there was nothing they could do to repair the problem, and would refund my money. Still waiting for my refund 2 weeks later. Was told a manager would return my call, never has. I have called 3 separate times trying to get a resolution and have yet to receive a call back from someone that can make things right. Was told by the technician that they weren't some "handyman" and that they could be trusted and would come back to help. Doesn't appear that is true. Much more to this story, none of it positive for Precision Door. Wishing my opinion would change, but everyday I don't receive a call back makes them appear to be anything from quality service.

Matt Torres


Response:

Matt – Thanks for taking the time to review our recent service in your garage. We regret if there may have been any issues with communication along the way. We trust that the resolution provided has been to your satisfaction and appreciate your flexibility in allowing us to schedule a return visit. We will look to this as a teaching opportunity for our team to improve communications with our future customers. We look forward to assisting you further with your door in the near future.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

01/31/2019

Bakersfield, CA

Review:

5 The repairman called at the promised time. Was efficient and found the problem promptly I was disappointed in my coverage with AHS .

John Pilling

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

01/25/2019

Bakersfield, CA

Review:

Luis did an excellent job! He relates in a professional friendly manner explaining what he will do and answering all questions. Great job!

Rene Quispe

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

01/17/2019

Bakersfield, CA

Review:

Technician Luis was really great. Showed up on time, was friendly and knew his stuff. Hourly Labor Rate = $99. The part = $45. Time to install = 20 minutes. The quote? $239.! A real gouge in any book. I pointed this out to the technician who called his boss and was given a revised quote of $180. I offered to pay $150. and it was accepted. Customers beware.

Cathi Guerrero


Response:

Cathi - Thank you for taking the time to review our recent service in your garage. We appreciate the kind words you’ve shared regarding our service technician, Luis. He’s a tremendous asset on our team. We always aim to have fully satisfied customers and regret if we may have missed our mark. Our customers have often shared that they find added value in our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. While we may not be the least expensive in town, we do continually examine our pricing to make sure we are competitive for the level of parts and services we provide. Ultimately, we regret if extending a price match offered online through Amazon may have still exceeded your anticipated budget. We’ll look to this as a teaching opportunity for our team so that we may better serve our customers in the future. Thank you for your business. We look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Broken Garage Door Spring Repair

01/08/2019

Bakersfield, CA

Review:

On time, very professional, super service. New torsion spring.

Pat Lewis

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

01/04/2019

Bakersfield, CA

Review:

Mike and Luis were my installers. They were knowledgeable and made quick installation of my Door Opener, overhead Springs, and Rollers. Precision Overhead Garage Door Service was a referral from American Home Shield's home warrantee program. I was very satisfied with the service and quality that I will use them in the future and happily give theme a Five Star Rating.

Richard Harris

Service Provided:

Garage Door Opener Install

Product:

Springs

Our Average Rating

With 55104 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Bakersfield Locations:
Bakersfield (661) 578-5788 118 Reviews
Delano (661) 735-4044 8 Reviews
Hanford (559) 530-0001 11 Reviews
Porterville (559) 791-8599 7 Reviews
Tulare (559) 791-8444 6 Reviews
Visalia (559) 530-0099 12 Reviews

Precision Door of Bakersfield

This location is owned and operated by:
Mike Hanson

Precision Door of Bakersfield

4208 Rosedale Hwy Suite 302-164
Bakersfield CA, 93308
License: 783446
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