Precision Garage Door of Orange County

Has Received 92 Reviews in:

The Anaheim Area

Average Rating: 4.75


Broken Garage Door Spring Repair

06/04/2019

Los Angeles, CA

Review:

Very pleased with the knowledge of your service tech David.

Jon Davidson


Response:

Thank you Jon for your great feedback. We are always happy to help and glad you are a satisfied customer.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

06/03/2019

Dana Point, CA

Review:

Called ahead to let me know when he would be arriving, very courteous, and polite. Replaced rubber seal on bottom of door, plus new rollers, etc. in a very short amount of time. Door runs very smoothly now.

Charl Alber


Response:

Charl, thank you for choosing Precision Garage Door Service for your garage door needs. We are happy to have been able to help you! We appreciate your business & your great review!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

05/22/2019

Trabuco Canyon, CA

Review:

I was very happy with the service I received from Alex and Lenin when they were out to inspect and service my doors. They installed new rollers on the door and that reduced the noise substantially.

Jim Barton


Response:

Jim. Thank you for taking the time and review our services. If you ever need us again, know that we are always ready to help.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Repair

05/21/2019

La Mirada, CA

Review:

We purchased our garage door and opener from you in 2008 and up until three weeks ago, we hadn't had any issues...not so much as the need for a maintenance call. So when the opener stopped working intermittently, I reached out using the customer service chat feature on your website. The service rep quickly scheduled a technician to come out the next day between 12:30 and 4:30, stating the repairman would call before coming out to provide an ETA. As promised, the repairman, Rudy, called me at 11:20 to say he would be at our home at 12:30. Rudy showed up exactly on time, diagnosed the issue, and had us up and running within about an hour. We are very happy with the repair, and I was particularly appreciative of Rudy's no-pressure approach. I never felt like he was trying to upsell me on anything unnecessary.

Ileana Privetera


Response:

Thanks, Ileana. We appreciate the feedback and the fact you think we are a company worth 5 stars. If you ever need our services again, we will be ready.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

05/19/2019

Los Angeles, CA

Review:

He was fantastic

Charles Nettles


Response:

Thanks, Charles. We appreciate the review, and we thank you for taking the time to review our services and help us improve.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Opener Repair

05/17/2019

Anaheim, CA

Review:

Excellent service!

Tami Hartle


Response:

Thank you for your kind words! It is so great to hear that we were able to fix the problem! When our customers are happy, we're happy!

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

05/16/2019

Los Angeles, CA

Review:

Fast and efficient service, very professional. Same day repair.

Macro Gomez


Response:

Macro was an outstanding customer! It was a pleasure servicing you, thanks for the kind words. Feedback from our customers is always greatly valued and appreciated!!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

05/16/2019

Trabuco Canyon, CA

Review:

Thank you again for being there when I needed you. James knowledge and professionalism has been greatly appreciated. Again, thank you!

Russell Antol


Response:

Thanks again for selecting Precision Garage Doors for your garage door needs! We truly appreciate your business and look forward to working with you again in the future!

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Broken Garage Door Spring Repair

05/13/2019

Trabuco Canyon, CA

Review:

Great, professional service. Second time we’ve called on them in last 10 years.

Bob Clark


Response:

Thanks, Bob. We appreciate the review, and we thank you for taking the time to review our services and help us improve.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

05/10/2019

Trabuco Canyon, CA

Review:

Eric did an excellent job. The world needs more Erics.

Todd Cushman


Response:

Hello Todd, thanks for taking the time to review us.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Repair

05/10/2019

Palos Verdes Peninsula, CA

Review:

I have used Peecision several times over several years. The service people have always been prompt and knowledgeable. I have gone through springs and motor. The next job will be to replace my aging door.

Peter Fischer


Response:

Hi Peter, it really makes us feel good when we receive reviews as the review you wrote.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

05/07/2019

Westminster, CA

Review:

Showed up on time, assessed the problem and gave us a variety of options to repair our garage door. Performed the work needed quickly and left the area clean. Techs were very friendly and professional. Very satisfied.

Scott and teresa Brown


Response:

Thank you so much for this amazing review!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

05/06/2019

Cypress, CA

Review:

Used you to put in a new door which worked very well. This service same result and on a sunday'.

Jack Dubois


Response:

Thank you Jack, for the great review. We always try to provide quick and professional service., and to read a beautiful review like the one you wrote really makes us feel that we are doing a good job. Thank you!

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

05/03/2019

Rancho Palos Verdes, CA

Review:

Excellent experience and Professional staff. Friendly customer service from beginning to end. Technician Zack was excellent. Zack took his time to explain to me the service needs and options. He did an awesome job installing the new garage door opener. Thank you, I will definitely use Precision Garage Door Company for any garage door service needs.

Steve Chang


Response:

Precision Garage Doors try to help everyone who needs our services. We are happy to learn we could help you as well. If you ever need our help, please get in touch with us.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

05/02/2019

Rancho Palos Verdes, CA

Review:

I called with a "garage door emergency" around 1:30 PM on a Thursday. I explained that I had removed one of the cables from my door and could not figure out how to reinstall it. I was told a tech would arrive between 2:30 - 4:00 PM that day. The tech called me around 4:00 and said he was running lat and would arrive 5:30 - 6:00 PM. He called again at 6:15 P and said he would arrive in a half hour. He arrived shortly before 7:00 and I showed him the problem. He told me loss of spring tension is what usually causes cables to come off the spool. He said garage door springs typically have a 5 year guarantee and an 8 year useful life. I told him my springs & door were 23 years old. He told me I needed new springs and proceeded to install them. During that process he also reinstalled and re-adjusted a new jackshaft opener that had recently been installed by Amazon. After the installation was complete the door would not close. The problem was the same as I had encountered earlier - the Amazon installer had mis-installed the cable tension sensor; it was signalling a loose cable which caused the opener to raise the door and not lower it. Earlier in the day I had fixed the tension sensor installation myself, but the door still would not close. That's when I discovered one of the cables had come off it's spool. After failing to re-spool the cable I just took it off and called Precision. The tech was puzzled by the fact that the door would not close - everything about the installation looked good. While checking the wiring he discovered that a staple that was used to hold the wires connecting the tension sensor to the jackshaft motor had pierced the wire and appeared to be causing a intermittent short. So he removed the staple, spliced the wire, and reconnected it. This solved the problem and the door now works fine. Overall the whole job took about 90 minutes; I was impressed with the tech's skill and professionalism. Needless to say I wasn't happy about having to purchase new springs, but doing that is a lot better than having one break at an inopportune time, which of course is when things like that always happen.

Birk Binnard


Response:

Thank you Birk, for the great review. We always try to provide quick and professional service., and to read a beautiful review like the one you wrote really makes us feel that we are doing a good job. Thank you!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

05/01/2019

San Pedro, CA

Review:

Outstanding job took care of my Problem the technician was outstanding and very knowledgeable as always very happy with Percision doors thank you for your service

John Bryant


Response:

Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

04/27/2019

Trabuco Canyon, CA

Review:

1. Quick response. 2. Eric Steve (certified technician): knowledgeable & helpful. He explained thoroughly about the problem of our garage door, and what needs to be done. He gave us three different options to decide. 3. Our garage door was fixed in an hour. It works great and very quiet. 4. He was excellent service and care about customer. 5. Highly recommend Precision Team, especially Eric.

Nancy Ngo


Response:

We offer emergency service for overhead doors and roll down gates. We are happy you find our service helpful and on time. Thank you.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/25/2019

Rancho Palos Verdes, CA

Review:

Five ????’s Taylor was excellent!

Tanis Richey


Response:

Thanks, Tanis! Can you say why you gave a 1-star rating?

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

04/18/2019

Orange, CA

Review:

Zach did an excellent job. He called 30 minutes ahead, arrived on time, gave a cost estimate for the repairs and completed the job in a timely manner. The garage door now works smoothly and quietly.

Larry Marquart


Response:

We truly appreciate hearing your honest feedback and are glad we were able to provide you with reliable service. Looking forward to working with you in the future!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

04/18/2019

Orange, CA

Review:

5 stars-explains well what was done.

Maggie Hight


Response:

Thank you for the kind words! We appreciate you taking the time out of your day to write us a kind review. We are glad to help!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

04/15/2019

Newport Coast, CA

Review:

We have always chosen your company for help with our garage doors. Your service technicians are on time, knowledgeable , efficient, and courteous.

James Bell


Response:

Thank you, James, for your business. We appreciate it very much and we will do our best to keep providing you with excellent customer service. Thank you for the nice review that means a lot to us.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

04/15/2019

Los Angeles, CA

Review:

I love Precision Garage Doors! I called - you sent Taylor! What a wonderful young man. I was originally upset about my garage door not working and the light not going out, etc. He came in, very calm, very professional, showed me the issue/problem, which was easily fixed. We chatted about annual "check-ups" going forward, etc. And now my car is back in the garage where it belongs! I am giving one of your business cards to my neighbor, which I don't normally do. So thanks for having a true professional like Taylor on your Team!

L. Hubbs


Response:

Thanks, L. Hubbs! we highly appreciate your business and recommendations! Would be happy to work with you again!

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

04/14/2019

Orange, CA

Review:

Extremely professional and knowledgeable and replaced motor in timely fashion!

Greg Neitzel/ Lynn Hofer


Response:

Thanks, Greg! we highly appreciate your business and recommendations! We strive to have every customer fully satisfied with their service. Would be happy to work with you again!

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

04/13/2019

Orange, CA

Review:

I would like to thank David Gibbons that came to my home to service our garage door he was quick and very professional, you have a very good employee.

Bob Wilson


Response:

Thank you for such a kind review! We appreciate you taking the time to write one! When our customers are happy, we're happy. We offer 10% off to second-time customers! Hope to hear from you soon.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Broken Garage Door Spring Repair

04/10/2019

San Juan Capistrano, CA

Review:

max is a great tech & serviced the entire door & explained why the motor light was blinking when it is being overloaded. but i think the spring replacement prices are high. however , they do come with a 5 year warranty & precision door is VERY dependable & responsive - thankyou for always being there & your annual servicing @a very reasonable price ; it all balances out somehow - have a blessed Easter - ed johnston

Edward Johnston


Response:

Edward, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/09/2019

Ladera Ranch, CA

Review:

Great customer service and helpful in explaining how to fix my garage door issue. I would recommend this company to friends and neighbors.

Ava Bruce


Response:

Ava, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

04/08/2019

Trabuco Canyon, CA

Review:

Max provided excellent service and explained everything he did. Very professional. Our garage doors look great! Thanks!

Priscilla Courter


Response:

Thanks a bunch Priscilla for for review. I am glad Max was able to meet your expectations.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

04/06/2019

San Juan Capistrano, CA

Review:

Max did an excellent job on the maintenance work for my door. He arrived early and did everything required in a highly professional manner.

Richard Berg


Response:

Thank you Richard for your review. We are glad Max was able to help you with your garage door needs.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

04/04/2019

San Juan Capistrano, CA

Review:

Alex and Matt did a superb job for me on April 3, 2019. I had a significant problem with an old garage door opening system powered by a 15 year old electric motor. It was time for a replacement. The two of them handled the job in a totally professional manner. They kept me informed on progress, all the time exhibiting enthusiastic spirit while doing the work. I commend them for their positive attitude and good natured approach while doing their job extremely well.

Robert Stebbins


Response:

Thank you so much Robert to write your review. We will let Alex and Matt know of your positive comments. We appreciate your business.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

03/31/2019

Westminster, CA

Review:

During the course of the morning, on Sunday no less, I noticed that my garage door would only raise 1 inch and then go back down immediately. I called Precision Garage Door Service and they could schedule a service mechanic that day. I couldn't believe it! Zach came, as promised at 6:30 p.m. and figured out that the spring had broken. He was able to replace it immediately, since he brought all the spare parts and tools with him. Very efficient and friendly. I was able to use my garage door right away, not after waiting for a couple of days, which is what I had expected. Thank you very much.

Paula D'hulst


Response:

Thanks Paula for your review. We are glad Zac was able to help you with your garage door needs on Sunday. Thanks again.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Our Average Rating

With 55104 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Orange County Locations:
Anaheim (714) 400-2687 92 Reviews
Fullerton, Garden Grove (714) 467-0228 21 Reviews
Huntington Beach (714) 465-4078 21 Reviews
Irvine, Tustin (949) 596-4318 37 Reviews
Laguna Niguel (949) 273-4456 29 Reviews
Mission Viejo (949) 273-4459 30 Reviews
Newport Beach (949) 209-9170 7 Reviews
Orange County (714) 912-2988
Placentia (714) 577-2525 3 Reviews
San Clemente (949) 273-4457 27 Reviews
Santa Ana (714) 794-5853 16 Reviews
Yorba Linda (714) 660-3030 9 Reviews

Precision Door Service of Orange County

For this location's local site visit:

This location is owned and operated by:
Mike Hanson

Precision Door Service of Orange County

17975 Sky Park Circle, Suite F
Irvine CA, 92614
License: 783446
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