Precision Garage Door Service Of Placentia

The technician was good. I am not sure I can say the same about the representative over the phone. I asked what was the price range and she told me around 500 bucks and I ended up spending $1,500. Not going to complain about that so much but maybe you're Representatives should not give out prices over the phone even price ranges. Again it wasn't a terrible experience but three times the amount I was quoted not good!. I know she was trying to be helpful but don't give me a price and triple it.

Came home from week long trip and garage door was stuck closed with broken internal springs that required all new hardware. Thankfully after a service call in the morning Patrick came with parts on his truck to get me back open and running smoothly by the end of the day.

The technician arrived on time. He was professional and had nice sense of humor. The Springs and bearings were replaced quickly and effeciently.

Great Service with a very knowledgeable tech..

It had been several years since I had my garage door spring changed and the door had recently started to act differently, so I went on line to check out various service companies. Precision Garage Door Service could book an appointment for me the same day. Technician Bachir contacted me and asked if he could come early, which was great. When he arrived, he spent a good deal of time examining the door and testing its operation. Then he spent a good deal of time explaining what he'd seen, and what options he could offer. The options ranged from minor maintenance, to some parts replacements and repairs that would help the existing equipment last longer, and to installing a new operating system. Based on my budget, I asked Bachir to make the repairs, replace the spring, and replace other parts as needed. He completed the work in about 3 hours, showed me everything he'd done, and explained what signs of wear to watch out for and what to do about them. He cleaned up after his work and took the trash with him when he left. I knew the price for the work was high, but I am willing to pay a premium for professional and prompt service. The invoice charged the entire amount to the parts; I hope Bachir is well-compensated for his labor. I will call Precision Garage Door Service again when I need them, but I will probably negotiate separating parts and labor after I've researched the prices of parts beforehand so I can see what sort of markup is being charged.