Precision Garage Door of Orange County

Has Received 24 Reviews in:

The Laguna Niguel Area

Average Rating: 4.83


Garage Door Repair

04/13/2019

Costa Mesa, CA

Review:

David did a great job of diagnosing my situation and made many helpful suggestions for future preventative care.

Scott Thomas


Response:

Thanks, Scott for the good review :) We are so happy to have you as a client!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

04/08/2019

Costa Mesa, CA

Review:

I took advantage of the annual inspection offered by the company. The technician was very helpful and knowledgeable. Trent was on time and worked quickly.

Mary Hornbuckle


Response:

Thanks Mary for your review. Trent will be glad to hear of your positive comments.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

04/08/2019

Costa Mesa, CA

Review:

Zac,our tech, was very professional. He explained everything that he was concerned with, and did the approved repairs in a timely fashion. He is a great representative of your company, and an asset to the same.

Ronald Wyman


Response:

Thank you so much Ronald for your feedback. Zac will be happy to hear about your review. We are glad you had a positive experience with Precision.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

04/04/2019

Costa Mesa, CA

Review:

Precision Garage Doors has installed numerous new custom garage panel-style doors with glazed windows and security locks for many of our property installations. We're 100% Satisfied. They continue to provide our property management group with the highest level of professional service, exceptional garage door designs and installations; including their extensive product offering in our opinion is all top notch and reasonably priced. Plus, PGD's installers always arrive on-time and we find their end product to be far superior to many of the other garage door manufacturers also catering to the greater LA / Orange County areas. I highly recommend them...

Bruce Bear / Property Mgr.


Response:

Thank you so much for your review. We are glad we were able to meet your expectations.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

04/04/2019

Costa Mesa, CA

Review:

Technician Alex was professional and courteous while fixing a derailed roller. It's unfortunate that his 10 minutes actual time spent to put the one roller back in the rail cost me $265.

Robert Ashton


Response:

Robert – Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. Please feel free to return our call at the number we left. We appreciate your time and your business. We look forward to hearing back from you soon.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

04/02/2019

Costa Mesa, CA

Review:

Noah did a great job with the new opener. Next time I need a repair, I will call for him!

Toni Rafferty


Response:

Thanks Toni for your review. We appreciate your business. I will mention to Noah about your review.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

03/26/2019

Costa Mesa, CA

Review:

$350 for less than 1/2 hr. work is totally unfair and I think Precision garage doors took advantage of me. Yes...my door broke suddenly and yes...the technician was prompt and courteous but the charge for re-spooling the cable onto the spools and re-tensioning the spring was outrageous and I will not forget it. If I receive at least $100 refund, then I will amend this review, but for now I am very dissatisfied and I will forgo your company in the future.

Fred Kollar


Response:

Fred – Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if we may have missed the mark. We appreciate our continued dialogue and trust that the resolution provided was to your satisfaction. We will look to this experience as a teaching opportunity to better serve our customers in the future. We appreciate your business and look forward to serving you again in the future, if needed.

The Precision Team


Comment:

I did receive a $100 refund which made this charge much more realistic. Don't get me wrong, I realize that this is a specialty service with trained personnel who use specialty tools. This also can be dangerous work for homeowners and I realize that companies that do this work and the technicians that perform the work are worth being fairly paid. My gripe was the total for this job which I thought was unfair considering the work performed. But now with the refund, the total was brought down to $250 which I think is still slightly high but certainly more so in the ballpark. I've talked to 2 independent garage door companies since, and they quoted me a price of $179 for the work described. Again though, I appreciate the price adjustment and I am satisfied with the process. Thank you.

Fred Kollar

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/10/2018

Aliso Viejo, CA

Review:

Recommendation came from a neighbor, service was good.

Greg Trayer


Response:

Greg Trayer, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with our services.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

05/08/2018

Laguna Niguel, CA

Review:

got a coupon

Jane Johnson


Response:

Jane Johnson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Garage Door Repair

03/13/2018

Laguna Niguel, CA

Review:

I have used them before. They show up on time. They fix the problem. They are so kind. Just call them... you'll see. Thank you Precision!!

Karen Meadors


Response:

K.M, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. 

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

03/06/2018

Laguna Niguel, CA

Review:

J.T. Was excellent!!! Very professional and polite.

Elizabeth Upshaw


Response:

Elizabeth Upshaw, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with J.T. 

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

03/03/2018

Costa Mesa, CA

Review:

Trent was very courteous and did the service fast and efficient .

Iris Jenkins


Response:

Iris Jenkins, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Trent.   

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

01/29/2018

Costa Mesa, CA

Review:

5 Stars! Johnathan is efficient, helpful, went above and beyond and is seriously so nice! I was so impressed with his skill set and customer service I will be using you guys again. Thank you for fabulous service!

Elizabeth Saouli

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

01/08/2018

Costa Mesa, CA

Review:

Rudy was very detailed oriented and took his time to make sure not only that my springs are replaced but also the hardware and also took additional time to trouble shoot my remote issues..he consulted another technitian when the remote didnt work and got another opinion! Most repair people wpuld probably have just said the remote doesnt work, sorry. ultimately my garage door is now how it was before!!

Sharon Yajima


Response:

Sharon Yajima, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Repair

09/13/2017

Laguna Niguel, CA

Review:

On time arrival; speedy diagnosis, and installation of new motor. Max was polite and informative. Good job!

Laura Jones


Response:

Laura Jones, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Max.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Install

08/28/2017

Laguna Niguel, CA

Review:

This is the 2nd time in 7 years I've used this company, I was very pleased with the work done, the professionalism of Max the technician, and the product installed. I would recommend Precision door, and will use them again.

B. Martin c/o Suzanna


Response:

B. Martin c/o Suzanna, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

08/22/2017

Laguna Niguel, CA

Review:

MAX was great. Will use him again. Did the job quickly. Everything works well. He cleaned up the garage. Fast, friendly, & professional.

Ernie Hilsen


Response:

Ernie Hilsen, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Max.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

06/26/2017

Laguna Niguel, CA

Review:

$175 "flat fee"for a half hour's worth of work. No parts. Just adjusting the door.

KW


Response:

KW, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

03/25/2017

Aliso Viejo, CA

Review:

Return customer happy with previous service. For this repair we called Saturday afternoon and serviceman Alex showed up in about 2 hours, completing the repair within 30 minutes. He was professional and courteous and fully explained our options. Extremely happy with the service.

Lisa Lohnes


Response:

Lisa Lohnes, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Alex and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

01/16/2017

Laguna Niguel, CA

Review:

When I searched Google for garage door repair, there was a long list of companies some of which I called. Precision handled all my questions in a very professional manner. I was also informed of a special coupon the company was running on set of springs' replacement. Fixed price inclusive of complete installation was quoted and the technician showed up ahead of the scheduled time. The job was done in less than half an hour in a neat manner. The technician upon arrival quoted me a much higher price plus labor which was inconsistent with what the company quoted. However, he managed to straightened it up with his management. Nonetheless, he was upset for not being properly communicated about the special coupon. Precision demonstrated a responsible attitude to resolve the above issue by standing behind their commitment and I definitely recommend these people. Thank you and May God Bless.

Hadi Sedehi


Response:

Hadi Sedehi, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

11/22/2016

Laguna Niguel, CA

Review:

I need my receipt for the work that was done by Max at

Christine Emmons


Response:

Christine Emmons, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

11/11/2016

Laguna Niguel, CA

Review:

4.5, I do not see the warranty on this receipt, could you send me one thank you

Michael Peikar


Response:

Michael Peikar, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Springs

Garage Door Repair

07/06/2016

Aliso Viejo, CA

Review:

Alex and his trainee were great. Very friendly and professional and they answered all of my questions.

Mike Morikawa


Response:

Mike Morikawa, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

06/16/2016

Laguna Niguel, CA

Review:

Ricky did an excellent job at explaining all of the steps necessary to make the door function.

Paul Eshleman


Response:

Paul Eshleman, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Ricky.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Our Average Rating

With 51919 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Orange County Locations:
Anaheim (714) 400-2687 74 Reviews
Fullerton, Garden Grove (714) 467-0228 15 Reviews
Huntington Beach (714) 465-4078 14 Reviews
Irvine, Tustin (949) 596-4318 29 Reviews
Laguna Niguel (949) 273-4456 24 Reviews
Mission Viejo (949) 273-4459 27 Reviews
Newport Beach (949) 209-9170 6 Reviews
Orange County (714) 912-2988
Placentia (714) 577-2525 3 Reviews
San Clemente (949) 273-4457 18 Reviews
Santa Ana (714) 794-5853 12 Reviews
Yorba Linda (714) 660-3030 8 Reviews

Precision Door Service of Orange County

For this location's local site visit:

This location is owned and operated by:
Mike Hanson

Precision Door Service of Orange County

17975 Sky Park Circle, Suite F
Irvine CA, 92614
License: 783446
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