Precision Garage Door Service Of Laguna Niguel

Salvador Alvarez, technician came to fix the broken spring. He replaced both springs and also replaced the worn out cables on the other door. He performed the repair and installation work very professionally and efficiently. He also did the tune up and other work as needed. All the work was performed to my complete satisfaction.

The technician arrived on time. He was professional and had nice sense of humor. The Springs and bearings were replaced quickly and effeciently.

Excellent response time, technician expert and courteous.

Prompt arrival straight forward information

It had been several years since I had my garage door spring changed and the door had recently started to act differently, so I went on line to check out various service companies. Precision Garage Door Service could book an appointment for me the same day. Technician Bachir contacted me and asked if he could come early, which was great. When he arrived, he spent a good deal of time examining the door and testing its operation. Then he spent a good deal of time explaining what he'd seen, and what options he could offer. The options ranged from minor maintenance, to some parts replacements and repairs that would help the existing equipment last longer, and to installing a new operating system. Based on my budget, I asked Bachir to make the repairs, replace the spring, and replace other parts as needed. He completed the work in about 3 hours, showed me everything he'd done, and explained what signs of wear to watch out for and what to do about them. He cleaned up after his work and took the trash with him when he left. I knew the price for the work was high, but I am willing to pay a premium for professional and prompt service. The invoice charged the entire amount to the parts; I hope Bachir is well-compensated for his labor. I will call Precision Garage Door Service again when I need them, but I will probably negotiate separating parts and labor after I've researched the prices of parts beforehand so I can see what sort of markup is being charged.