Precision Garage Door Service Of Santa Ana

Experience with Precision Garage Door was excellent in all respects. The tech Patrick arrived the same day I called and provided a complete evaluation of my issues. He ended up replacing all moving parts on the door (including spring) as well as installing a new opener. Work was all done same day; I am very happy with the work done.

Did a great job. I’m vey pleased with the results.

My experience with Precision Garage Door could not have been more satisfying. From my first phone call, asking for service, to that service, itself, including the restoration work completed, all in less than 8 hours! That brief, 'start to finish' time frame, was itself astonishing, in my years of experience... I had been concerned about our garage door, fearing for some sort of breakdown, e.g., one of the springs suddenly bursting. Our service person, Joshua studied our circumstance, gave his diagnosis and provided 'treatment', with 5-year warranty, and for less than $900! Now our old door no longer sounds like a weary battleship coming in for drydock maintenance, every time it's opened or closed. Now a word about service person Joshua. He met me with warm, friendly countenance, continuing throughout. Obviously, he was fine technician'. At the same time, he was a fine teacher, explaining to me why he had to do what he would do. Patiently. Although I could have settled for lubrication of the multiple joints of our garage door and accepted the possibility that our rickety, noisy screws might last another year few months or so. I did not, preferring the problem settled at that time. Through it all, I experienced pleasantness, with none of the pressure that seems to come with a lot of service folk, who come to your door when you are stuck in such crisis. We are grateful. Sincerely, Dr. Doug Matthews (retired) Brea, CA 92821

Came home from a vacation to discover that the power had gone out and the garage door wouldn't open. Broken springs! Raul from Precision Garage Door diagnosed the problem and had it fixed in about an hour. Very happy with Precision Garage Door's services. Raul was excellent.

Patrick provided exceptional customer service while replacing my garage door unit. To my surprise and appreciation, he was able to come out the very same day I called. He arrived right on time, quickly diagnosed the issue, and thoroughly explained what needed to be done before beginning any work. Throughout the entire process, Patrick was professional, kind, patient, and incredibly knowledgeable. He took the time to answer all of my questions, explain everything clearly, and make sure I felt comfortable with the repair plan. He completed the full unit replacement in less time than originally estimated without sacrificing quality or attention to detail. From start to finish, I felt informed, confident, and well taken care of. It was truly a pleasure working with Patrick, and the garage door is now operating perfectly. I greatly appreciate his expertise, efficiency, and outstanding customer service. I would highly recommend Precision and Patrick to anyone needing garage door repair or replacement.