Precision Garage Door of Orange County
Has Received 81 Reviews in:
The San Clemente Area
Average Rating: 4.80
Install Garage Doors
San Clemente, CA
Very positive experience, from when they first arrived. I had 3 companies give me estimates, and this one came in best price and best products too. Not only that, but the color selection was superior AND in stock. Olga, the office manager, organized the installation day, and I received constant updates. They arrived as scheduled on installation day. It's the quietest garage door I've ever owned. Flawless. And it has more features than I even knew I'd be getting...an app on my phone controlling it from afar, etc. A ten star performance.
Frank K
Response:
Hi Frank, it really makes us feel good when we receive reviews like the review you wrote. Part of our service is an emergency repair service, and we are glad that we could help.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
San Clemente, CA
Olga was very helpful and cheerful. The installers, Cesar and Kevin were courteous, explained everything, and know their job well. Thank you
Carmy Peters
Response:
Hi Carmy! We truly appreciate receiving honest feedback and hearing our customers are satisfied.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
San Clemente, CA
I thought they were very personable and did a great job. I enjoyed working with them.
Elizabeth & Dave Norman
Response:
Thank you for the five-star review!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
San Clemente, CA
Precision will come out 7 days, 24 hours and that includes holidays. The company does quality repairs with technicians who know what they are doing and explain that to the customer with options given as to what the customer wants done. I highly recommend this company.
Craig Aaron
Response:
Wow, Craig! Thanks for this awesome review, and for being one of our valued customers!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
San Clemente, CA
Raul explained where I needed repairs. Gave me options. Fixed it in a timely manner and it works great.
Jeff Carte
Response:
Thank you Jeff for the review. We really appreciate and try and to learn from each review.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
San Clemente, CA
Amazing response time. The Tech was courteous and knowledgeable.
John Riley
Response:
Thank you John for the review. We really appreciate and try and to learn from each review.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Broken Garage Door Spring Repair
San Clemente, CA
Noah Proffitt the Installer did a great job, he was on time, gave us an onsite estimate, had all the appropriate parts and did an excellent job installing the new Torsion Springs, Center Bearing, End Bearing Brackets, and Torsion Tube.
Joe Sweet
Response:
Thanks, Joe. We appreciate the feedback and the fact you think we are a company worth 5 stars. If you ever need our services again, we will be ready.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
San Clemente, CA
You did excellent work. Very clear as to what needed to be done and the costs. Very efficient and Sergio answered all my questions and was very pleasant You earned all of 5 stars in my book. Thanks, J Carroll
John Carroll
Response:
John, Thank you for taking the time and review our services. If you ever need us again, know that we are always ready to help.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
San Clemente, CA
Alex did a great job repairing our Garage Door, Thanks for next day service!
Jeff Ollis
Response:
Jeff, Thank you for taking the time and review our services. If you ever need us again, know that we are always ready to help.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Rancho Santa Margarita, CA
When I called to get a quote and make an appointment, I was told on the phone that their price per spring is $99 to $149. That is $149 per spring is the most expensive product that they have for spring replacement. When the technician Eric came the next day, he has totally different numbers for me. I knew that it was an upsell but since I needed my garage to be fixed, I went ahead and got it done. We, better luck next time.
John Lontano
Response:
John, Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you. We would like the opportunity to investigate your feedback further. We would appreciate it if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
San Clemente, CA
Anthony was an excellent representative of the company. He was very friendly, honest & very informative. We will highly recommend him to all of our friends. Anthony replaced the springs, cables & gave us a safety inspection. Thank you Anthony for your wonderful service!
Dan Goodwin
Response:
Dan, Thank you for your review and business. It was a pleasure working with you.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
San Clemente, CA
Excellent work, great attention to detail and highly professional staff from sale to completion!
Tim Kares
Response:
Thank you for your nice review. It was a real pleasure working with you. Nothing makes us happier then having a happy customer.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
San Clemente, CA
I have always been pleased with your work and service on my garage door . I have it checked out every year to make sure everything is working correctly .today Noah was the tech who worked on it. He was just great , friendly and professional .He discovered that it needed to have some parts replaced and made sure I understood everything that needed to be done and why .hope to have him next year too if he is available. He did a good job.
Marilynn Hayes
Response:
Thank you Marilynn for sharing your experience with Precision Overhead Garage Door Service. Our goal is to ensure that every customer is pleased with our work. If you will need our garage door services again in the future, we are ready for the task.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
San Clemente, CA
Very pleased with the services and work provided. Techs were knowledgeable and friendly and efficient. Also cleaned up after job was done. Office staff helpful. Would recommend Precision Door.
J. Everly
Response:
Thanks for your kind words! It was a pleasure working with you.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
San Clemente, CA
quick response and job well done--
Jack Rippy
Response:
Jack, Thanks for your kind words! It was a pleasure working with you.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Rancho Santa Margarita, CA
Excessively over priced.!
Christian Santisteban
Response:
Hello Christian, Thank you for posting a review. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
San Clemente, CA
this should have ten stars. every moment and every bit of our experience, our door, the installation, the purchase - HEAVEN
Chris Gianoli
Response:
Hi Chris, thanks for the positive review.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
San Clemente, CA
We called Precision Door Service because they have already done a satisfactory work on our garage some time ago. This time we needed to get a new motor, remote and a new chain rail. The technicians were very professional, polite and knowledgeable. Job #49562938 Thank You.
Masha Stambuk
Response:
Masha, Thank you so much for your feedback. We appreciate your business it was a pleasure serving you.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Rancho Santa Margarita, CA
Quick process from start to finish! Door is beautiful and all staff very friendly
Caroline Rutenbar
Response:
Caroline, Thank you for taking the time to leave this 5-star rating!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
San Clemente, CA
Garage door springs replaced as another garage door repair service installed wrong springs.
Stan Carmichael
Response:
Thank you for taking the time to provide us with a review of your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
San Clemente, CA
Well mannered, efficient, knowledgeable. Your ad looked like it met my needs. When I talked to your agent she indicated I would be eligible for a discount, Triple A, Veteran etc. One of the springs broke so the installer pointed out several other weak areas which I authorized him to repair. Great job!
Frank Legare
Response:
Thank you Frank for taking the time to leave a great review for us.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
San Clemente, CA
I had a bad experience with a previous garage door service company and I waited 4 years to call about repair of one of two doors. Precision came on time, was professional, took care of the problem timely and inspected for free the second door. Suggested that the second door was going to need springs replaced soon and I chose to have it done then, at my suggestion.
Bob Desforges
Response:
Bob, Thank you for sharing your experience with Precision Garage Door.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
San Clemente, CA
Job was handled quickly and with quality workmanship . Will refer to others who are need for this service.
David Eyre
Response:
Dear David, Thank you so much for your feedback.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
San Clemente, CA
Excellent service and technician,Anthony was very professional. Enjoyed talking with him
Toni Ferro
Response:
Thank you Toni for sharing your positive experience with Precision Garage Door.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
San Clemente, CA
Noah and Tyson were professional and knowledgeable. They were able to preform the service in a very timely manner and were extremely polite and helpful answering my questions. They delivered garage door openers and programmed them. The openers were not delivered when the new door was installed. Thank you!
Marilynn Warterman
Response:
Dear Marilynn, Thank you so much for your feedback. We appreciate your business it was a pleasure serving you.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Install Garage Doors
San Clemente, CA
The installer, Brandon, did a magnificent and professional job. He was a meticulous, prompt, perfectionist. Finished the job in the exact time he quoted. Olga Olivares, the office administrative assistant was a pleasure to work with, in scheduling the work and answering all the questions I had. Precision Doors is fortunate to have such dependable employees.
Alex Neil
Response:
Thank you, Alex, we are very happy to know that you are very satisfied with our garage door services.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Rancho Santa Margarita, CA
There's a reason that I never thought about other companies when it comes to the garage doors in my neighborhood. They guys are always very professional and friendly, it's very good because most of time you already felt stressed enough. I thus always give generous tip to them. Eddy is a wonderful guy, he fixed my garage door issue in just few minutes and pretty friendly cool just like all other Precision (field) staffs. I'd use their services as long as I have the need.
Leo Lai
Response:
Dear Leo, Thank you so much for your feedback.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Rancho Santa Margarita, CA
Noah was professional and called to advise his arrival time. He explained the service and was prompt with its completion.
Karen Rocchi
Response:
Thank you so much for your feedback.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
San Clemente, CA
not a 5* because they failed to tell me my appointment was cancelled but showed up two days later and did an excellent job of installing my new garage door.
Raleigh Myhren
Response:
Raleigh Myhren, Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you. We would like the opportunity to investigate your feedback further. We would appreciate it if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
San Clemente, CA
OUR MANY THANKS TO DANIEL WHO WAS SO KIND AND HELPFUL WHEN OUR GARAGE DOOR WAS STUCK OPEN AND WOULD NOT CLOSE ! ON A SATURDAY! WE ARE SO IMPRESSED WITH PRECISION WHEN THE COMPANY WE BOUGHT THE NEW MOTOR FROM, MESA, WAS NOT EVEN AVAILABLE UNTIL NEXT WEEK - NO EMERGENCY ASSISTANCE AT ALL EVEN THO WE WERE UNDER WARRANTY WITH THEM. DANIEL WITH PRECISON WAS SO PROFESSIONAL ..WE WILL ALWAYS CALL PRECISON IF WE HAVE ANOTHER GARAGE DOOR ISSUE. WE WILL TELL ALL OUR NEIGHBORS ABOUT PRECISON AND WHAT A GREAT COMPANY IT IS! THANK YOU SO VERY MUCH!!! JOHN AND SHEILA
John and Sheila Valenzuela
Response:
Thank you for taking the time to leave a great review for us. We appreciate it very much!
The Precision Team
Service Provided:
Garage Door Repair
Product:
With 109,140 Reviews
For this location's local site visit:
This location is owned and operated by:
Chris Hanson
Precision Door Service of Orange County
17975 Sky Park Circle, Suite FIrvine CA, 92614 License: 783446