Precision Garage Door of Orange County

Has Received 37 Reviews in:

The Irvine, Tustin Area

Average Rating: 4.65


Garage Door Opener Install

06/15/2019

Irvine, CA

Review:

On June 3, 2019 - your technician Rudy Romero installed a new garage opener - drive, springs, belt, etc.... Today the garage door is making loud noises and gets stuck when we open/close it. So, Bad service - Definitely not happy ALso, The service technician Rudy Romero had an attitude and we did not like his service.

Paul Sarode


Response:

Hello Paul, Thank you for your valuable feedback. First, allow me to apologize on behalf of everyone at Precision Garage Door. We love what we do and we want every customer to have the best possible experience. Please know that your situation was an exception and we won't allow for repeats. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can't fix the past but you have my personal commitment to find ways to improve the way our staff serves each and every customer. Until then, please receive my most sincere apologies on behalf of everyone on the team. Your review is very concerning to us. We would like the opportunity to investigate your feedback further. We would appreciate if you would contact our customer care team by calling 714 881-3610 to speak with a customer care representative about your recent experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

06/05/2019

Irvine, CA

Review:

I was joking with your installer when he said he would be done in 30 minutes. I've had springs break before and it is not an easy job with a very heavy door. So, I said "We'll see". Guess What - he did it. He had more trouble trying to program a new remote we requested only to find out the old units we had are not compatible with the new remotes that are now available. Not his problem. Good job Eric

Robert Norona


Response:

Thank you Robert for sharing your experience with us, Part of our garage door repairs services is fast and immediate emergency services

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Install

05/20/2019

Tustin, CA

Review:

Sam was such a delight to talk to, very friendly, knowledgeable and communicated very well the problem my Garage door was having. I thank you so very much for the wonderful experience I had with your service rep. I will forward the information Sam provided, to my corp office. Thank You again for the speedy response. Very Impressed.... Terry Hokett- Manager Las Casas Apartmetns.

Terry Hokett


Response:

Hi Terry, it really makes us feel good when we receive reviews as the review you wrote. It was a pleasure working with you.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Broken Garage Door Spring Repair

05/14/2019

Irvine, CA

Review:

Alex and Lennon were two very pleasant guys. They called ahead, arrived as promised and did a great job replacing the garage door springs, drums cable and rollers as well as the rubber strip on it bottom edge. It was a pleasure to deal with both Alex and Lennon.

Joseph Szabo


Response:

Dear Joseph, Thank you for your kind words. We do our best to provide quality service and to make sure each and every one of our customers will be 100% satisfied once the job was completed. Know that we are always here for you.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

05/13/2019

Irvine, CA

Review:

on time. polite. efficient.

Rodney Kistinger


Response:

Thank you very much! We try our best to make our customers happy!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/11/2019

Irvine, CA

Review:

Max was very informative, professional and gave me various options as to how my garage door could be repaired. However, the total was almost the cost of a new door. I went with the “just repair it and put it back together. “ option. Labor charge came to $399 for about 25 minutes work. He threw in one new wheel too. So while I liked their work the price seemed very high. I’ll definitely shop around next time.

Dennis Diplacito


Response:

Thank you, Dennis, It's been a pleasure servicing you and Thanks to you for letting us know about this. Feedback helps us tackle issues and become a better business. We would like the opportunity to investigate your feedback further. We always try to remain competitive with pricing. We are happy to learn you find us worth recommending. If you will need our garage door services again in the future, we are ready for the task.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/02/2019

Irvine, CA

Review:

Great service, response swiftly, good workmanship.

Chris Mao


Response:

As a professional overhead doors company, we can service both residential and commercial overhead doors and rolling gates. Happy to learn you consider our services one that worth 5 stars.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

05/02/2019

Irvine, CA

Review:

Technician, Max, was knowledgeable, friendly and completed replacement of springs quickly. I recommend Precision Door Service for garage door repairs.

John Umbreit


Response:

John, we are happy to hear that Max was able to help you out. Thank you for taking the time to leave us this review. We really appreciate it!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/15/2019

Irvine, CA

Review:

Saw your positive reviews online so used for the first time. Alex came to do some repairs and was EXCELLENT! Based on his kindness, honesty, experience, and finished work product, I would recommend your company to anyone. Thanks!

Lori D.


Response:

Dear valued customer! Thank you so much for your feedback and kind words. We truly appreciate customers like you who provide us with honest feedback about their experience. It helps us strive to continue to give our customers the best service possible. We look forward to working with you again in the future!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

04/11/2019

Laguna Beach, CA

Review:

Very impressed with Max, the technician. He knew his trade well, and professionally answered my questions. I have confidence that my garage door was not only overhauled, but is now built to last. Very pleased. Thanks!

David


Response:

Thanks for your business and kind words David! It was a pleasure working with you. We appreciate your feedback!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

04/04/2019

Tustin, CA

Review:

I think I got overcharged big time! They charged me over $700.00 to replace Two springs and install them. I looked online later and found out that it should have cost between $200 to $300 for this work. I’m not happy now!

Dan Green


Response:

Dan – Thank you for taking the time to review our recent repair in your garage. We aim to have fully satisfied customers and have since reached out on more than one occasion in an effort to seek out a suitable resolution. Please return our call on the number we left. We appreciate your time and your business. We look forward to hearing back from you soon.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

04/01/2019

Tustin, CA

Review:

I have used Precision Garage Door twice now, and I am very satisfied with their work. They always come prepared with the parts you might be needing, and the technicians are very friendly and knowledgeable.

Sunny Nyman


Response:

Thank you Sunny for business. We really appreciate you taking time to provide us your feedback.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

05/24/2018

Tustin, CA

Review:

Overpriced. They gave me one price over the phone and double and triple the price when they arrive. Be careful

William Loh

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

05/20/2018

Irvine, CA

Review:

Buyer Beware - Based on my experience, I believe this company takes advantage of "un-educated consumers". Meaning, they provided me with a quotation for a MOTOR and INSTALLATION in the $1,000 dollar range. Whereas, I purchased a similar motor at Home Depot for $178 dollars and had it installed for $200 dollars. This is strictly my opinion. So, use it accordingly BEFORE making a buying decision.

Concerned Consumer

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Broken Garage Door Spring Repair

05/03/2018

Irvine, CA

Review:

Eric stevens installed my garage door springs,he was very nice,fast and profesional and offered me a good price.

Alan Khaki


Response:

Alan Khaki, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Eric.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/28/2018

Tustin, CA

Review:

God job

Joe Sprekelmeyer


Response:

Joe Sprekelmeyer, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

04/27/2018

Irvine, CA

Review:

When do I get a copy of the invoice for the work done today and the charges on my credit card ?

Fritz Kern


Response:

Fritz Kern, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. We will send another copy of your receipt right away.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

04/12/2018

Irvine, CA

Review:

Chad was very personable and professional. He explained everything clearly.

Gary Jacobson


Response:

Gary Jacobson, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Chad and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

03/22/2018

Irvine, CA

Review:

had arrived BEFORE the scheduled time, inspected the door opener, did some quick maintenance, lubricated all movable parts , tightened the belt and all bolts, realigned the electric 'eyes' (red & green) and all was completed to my satisfaction. Thank You!!

Alex Terrazas


Response:

Alex Terrazas, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

03/09/2018

Irvine, CA

Review:

Wow! Precision Garage Door did a wonderful job at my home this week! Alex and Richard were like family! They did an excellent job at replacing my 25 year old equipment and very noisy motor! My new system is amazingly quiet and I am so happy! Very friendly and wonderful service! Thank you very much! I would absolutely recommend this company! Ask for Alex and Richard! :-)

Kim Linzey


Response:

Kim Linzey, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one. 

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

02/20/2018

Irvine, CA

Review:

The service and repair were excellent.

Charles Smith


Response:

Charles Smith, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. 

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

02/12/2018

Laguna Beach, CA

Review:

Very professional tech. Represented your company well. I will definitely use PGD next time a need arises. Can you e mail me an invoice receipt? rob@myersrs.com

Rob Myers


Response:

Rob Myers, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service. 

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Broken Garage Door Spring Repair

01/20/2018

Irvine, CA

Review:

Alex Ceja replaced our home's garage door cables and springs, and completed a safety checklist. He was friendly, knowledgeable, trustworthy, and professional the entire time he was working. He was so good, we called him to repair our son's garage door motor a few wks later. Again, he did an outstanding job and completely rewired and installed a "quiet" motor to our son's garage door and did an excellent job. Thank you Alex!!!

Vicki Tucker


Response:

Vicki Tucker, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Cables

Garage Door Opener Repair

01/16/2018

Irvine, CA

Review:

I was quoted $399.99 but when the tech came out it jumped to $692.00, $782.00, and $872.00. And they start telling you pretty much all your stuff at 1 point will need to replaced. I also asked before I had them come out if they carry the Liftmaster and they said yes but the tech said they did not carry that brand.

Dave and mary Chitjian

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

01/16/2018

Irvine, CA

Review:

I was very pleased with the work done by your technician Alex Ceja. He was competent and was able to fix a badly in need of overhaul garage door. We will use your company for our future garage door work

Carl Mariz


Response:

Carl Mariz, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

11/22/2017

Tustin, CA

Review:

Precision Door is the best! Max was early and quickly diagnosed the issue( reset system) and showed me what to do if this happens again. So glad I purchased my G door through Percision ???????? Bob G Tustin

Bob Gomez


Response:

Bob Gomez, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Broken Garage Door Spring Repair

11/20/2017

Tustin, CA

Review:

Julian did an outstanding job of evaluating the issue, options to fix and explained what he was going to do. He is very knowledgeable, customer service oriented and told me what to be aware of going forward.

Jonathan Abelove


Response:

Jonathan Abelove, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Julian and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

10/02/2017

Irvine, CA

Review:

Max was on time and very knowledgeable. He installed a new garage door opener and replaced hinges and rollers on my other garage. He cleaned up and I would highly recommend Precision. Ask for Max!!

Jill Johsz


Response:

Jill Johsz, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

04/26/2017

Irvine, CA

Review:

on time; pleasant. quick work

Rodney Kistinger


Response:

Rodney Kistinger, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

04/21/2017

Irvine, CA

Review:

best and same day job . the installation guy was great ! thanks

Jing Huang


Response:

Jim Huang, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Our Average Rating

With 55564 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Orange County Locations:
Anaheim (714) 400-2687 92 Reviews
Fullerton, Garden Grove (714) 467-0228 21 Reviews
Huntington Beach (714) 465-4078 21 Reviews
Irvine, Tustin (949) 596-4318 37 Reviews
Laguna Niguel (949) 273-4456 29 Reviews
Mission Viejo (949) 273-4459 30 Reviews
Newport Beach (949) 209-9170 7 Reviews
Orange County (714) 912-2988
Placentia (714) 577-2525 3 Reviews
San Clemente (949) 273-4457 27 Reviews
Santa Ana (714) 794-5853 16 Reviews
Yorba Linda (714) 660-3030 9 Reviews

Precision Door Service of Orange County

For this location's local site visit:

This location is owned and operated by:
Mike Hanson

Precision Door Service of Orange County

17975 Sky Park Circle, Suite F
Irvine CA, 92614
License: 783446
We Fix Garage Doors Right Springy

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