Precision Garage Door of San Jose
Has Received 4 Reviews in:
The Boulder Creek Area
Average Rating: 4.00
Garage Door Repair
Boulder Creek, CA
I am a single senior citizen woman who reported a battery back up not working...the repair person said they did not have a replacement for what I had and would sell me a newer model with the back up built into the motor for $800! there was nothing wrong with my motor and the faulty part is replaceable for less than $150..I was lured to your company by the same day service but you are not prepared for the situation when you come and try to sell new stuff rather than repair...very disappointed...
Jan
Response:
Jan – Thank you for taking the time respond to our customer satisfaction survey. I am glad you and I had a chance to speak and understand the situation better. We aim to have fully satisfied customers and regret if we may have missed our mark. We appreciate our continued dialogue and trust that the resolution provided has been to your satisfaction. It is our pleasure to serve you.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Boulder Creek, CA
Could not have been more delighted with the service! My garage door springs failed after many years so the door would no longer open. I called Precision on a Saturday morning thinking I would just leave a message, but they were able to come out the same day and replace the springs. Uziel was wonderful, making sure he explained the necessity to lubricate the springs and wheels every 2 months with the correct product. The whole spring replacement process only took about 30 minutes!
Kathleen Nelson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Boulder Creek, CA
Thank great job I wasn't here but my granddaughter said our worker was wonderful
Carol Ritter
Response:
Carol Ritter, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Boulder Creek, CA
Your "same day" service was greatly appreciated, and your service rep Ricky Urias was very knowledgeable and performed the repairs quickly. I will call your company in the future is I need garage door service
David Kermode
Response:
David Kermode, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 51919 Reviews
- 5 Star (95.7%)
- 4 Star (2%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
For this location's local site visit:
This location is owned and operated by:
Pat Prendergast
Precision Door Service of San Jose
License: #993539
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