Precision Garage Door Service Of Mountain View

Went out to leave the house and the garage door went up about a foot and stopped…nothing blocking it. Ooops. The spring is broken. A friend suggested calling Precision. From the moment the phone was answered, it was clear that this was a professional, organized, knowledgeable operation, I had decided that as long as a garage door company would be here, to replace the garage door opener because it was old and outdated. Got great info on the phone call. Various options were explained and all my questions answered. I asked for an appointment the next morning. I got texts re tech’s arrival time and could track his progress. The tech was fabulous! I told him what I wanted in a new unit. He went over options with me. He was neat and precise as he did the new install and cleaned up all his stuff after. He showed me everything and made suggestions. No pressure; just info. He walked me through all the programming and and wanted to make certain I could use the outside keypad and that the app was on my phone and worked. Best of all, it’s on my Apple Watch. I am very impressed with Precision. Class act start to finish. Thank you.

The overhead doors to my garage began to malfunction on a Sunday afternoon. I called Precision Garage Door for service. The technician, Jesus Silva, arrived promptly and evaluated the problem. The motors, springs, and mechanisms for operating the doors were old, worn, and could not effectively be repaired. Replacement at a reasonable price was the best choice. Jesus worked until early Sunday evening to complete installation of the new systems for the garage doors. He also took time to explain the reason for all the work that was done as well as proper maintenance. The garage doors are now dependable and quiet.

Caleb Winchester was the technician who helped me. He was great. Very knowledgeable, kind and clear. Excellent results, too!

The worker was great

Paul Brinkman was great! I’m a general contractor but I hate working in my own home. I have an oversized garage door, 9’ x18’ Paul came out, did a thorough inspection showed be the damaged parts and made the necessary adjustments, and repairs to have the door operating smoothly. Also, he noted for the age of the door that he typically sees other parts that would be at the end of their life. However, mine were in great shape. He didn’t try and upsell me on things that didn’t need to be replaced. Paul was also very efficient and had everything done within a few hours. Great service all around from Paul. I’ll be using them again for all my garage door needs.