Precision Garage Door Service Of Mountain View

Paul was my technician. He was punctual, professional and knowledgeable in his explanation of the issue and options for resolution. I would use them again for garage door needs.

My garage door is really nice! The workmanship of the garage itself, the sales support and the install team all top notch. I will say it took awhile to get but the wait was worth it! I’m super happy with the look and functionality. Many thanks to the whole team

First of all the tech, Nathaniel came out on Saturday, same day at 4:30. Who does that? Nathanial laid out how the door should work. He explained how he would fix it, quoted his price with options and fixed it. I’ve always had good work done by Precision. This was no exception.

The installer was great. The equipment is a huge improvement over what we had. My only complaint is the pricing is wild. This little garage door service industry needs some transparency. It’s infuriating that they can’t offer any pricing guidelines or ballpark ranges. The fact that they can’t tell you that they don’t get out of bed for under a grand would just save us all a lot of stress. Fellow homeowners, I was quoted $3,400 for new springs, new belt driven opener and all new hardware except the track and door. Granted it was same day service backed by a large company that answers the phone… but for a two hour, one man job, it’s a hell of a markup. End of the day, jobs done, the guy was great… just wish the whole thing was more transparent.

Paul did a great job identifying the problem and resolving in less then 1.5 hours. He was able to quickly fix our garage door which would close due to what I thought was a bad roller. Unfortunately the garage door itself was bending in the middle. So he advised adding two brackets and upgrading the springs. Problem solved! He was very professional and worked without any problems.