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PRECISION GARAGE DOOR SERVICE OF SANTA CRUZ

GARAGE DOOR REPAIR, NEW GARAGE DOORS & OPENERS

877-301-7474 REQUEST APPOINTMENT
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Precision Garage Door of San Jose

Has Received 48 Reviews in:

The Santa Cruz Area

Average Rating: 4.88

5 stars

Precision Van

Garage Door Opener Repair

08/25/2023
5 stars

Scotts Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent company!!! Same day service is fantastic. Philip was friendly, and knowledgeable. We always recommend Precision Garage Door!!!

Harry Weigandt

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

02/25/2023
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work, wonderful job by Phillip. Precision Door responded quickly to resolve the garage door issue. We couldn’t be more grateful! Thank you for excellent service.

Nanci and terry Omalley

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

01/06/2023
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called at about 2pm and Joel arrived by 4pm. He was awesome. He explained everything thoroughly in a way I could understand and expertly fixed / installed a new motor, springs, bar, etc. A complete and necessary overhaul that took him only a few hours. I am amazed I could call during this rainy weather and get someone out the same day, not just to provide an estimate but also to actually perform the repair! Joel was excellent.

Stephen Foster

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Broken Garage Door Spring Repair

04/07/2022
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo was very respectful & kind! He was quick & explained everything thoroughly. I highly recommend them!

Alejandra Cardenas

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

02/07/2022
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called you because your website said a PERSON answers the phone 24/7. The person was knowledgeable and made an appointment. Your service technician (Jonathan) was on time and fixed our problem quickly with one new remote, which he programmed. We are set, and I would recommend you to any of our friends.

Susie Snyder

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Garage Door Opener Install

01/16/2022
5 stars

Aptos, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service! Very polite and accommodating. Couldn’t be happier.

Lou Prsha

Service Provided:

Garage Door Opener Install

Product:

Install Garage Doors

10/07/2021
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Solomon was my installer. He was efficient, thorough and helpful. He should get a big raise.

Cheryl Wong

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

05/06/2021
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Solomen and everyone from Precision doors...thank you, thank you, thank you! You made the entire experience a 5 out of 5.

Kevin Morris

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Repair

11/17/2020
5 stars

Watsonville, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service, very nice service man! Prompt service, was able to get service repair same day I called’

Lupe Rivas

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

08/19/2020
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex was great! He communicated very well when exactly he would arrive at our house and when he got here he assessed and fixed up my garage door in a short amount of time. My door is in tip top shape for being 20 years old now and I have confidence I will be great for some time to come. Thanks Alex for such great service!

Paul Bacon

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

03/30/2020
5 stars

Aptos, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall a very professional organization. Had 2 other services out to bid and they were both flakey. I was kept informed of the plans/progress by the office. The estimator was very knowledgeable. I have already discussed the minor problems with the GM and he will work on them: 1) the installer did not possess the entire order with special instructions, 2) he did not demonstrate all the control functions saying, "look it up in the manual," and 3) the print in the user manual is very small.

Richard Hawley

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

02/19/2020
5 stars

Aptos, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived on time, quickly identified and repaired the problem.

Richard Valentine

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

10/01/2019
5 stars

Aptos, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleasant and carefull technition Thanks

Don Hamilton

Service Provided:

Install Garage Doors

Product:

Garage Door Opener Install

09/10/2019
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was great! He came the same day, worked late into the night to finish installing a new garage door opener. He saw that the cables were very frayed and replaced those also. Took extra time to lubricate the hinges and shafts and to explain how to use the new keypad and remotes. Very good service with a smile!

Patricia

Service Provided:

Garage Door Opener Install

Product:

Cables

Garage Door Repair

07/22/2019
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was very professional and very patient with me and my neighbor . I am very satisfied with the service from Precision Garage Door . I purchased a custom door from them a number of years ago and service has been excellent . Highly recommended.

John Glembotski

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

04/19/2019
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

GREAT SERVICE. MIKE WAS SUPER.

Mel Ratto

Service Provided:

Garage Door Opener Install

Product:

Remotes / Keypad

Garage Door Repair

03/19/2019
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Even though I called on a Sunday night, there was someone there to answer the call and set up an appointment for the next day. It turns out they answer their phone 24/7 which I wasn’t able to find anywhere else. The person who came out to do the work, Mike, was great. I’d been given a window from 1-5 and he was there at 1:15, having called 30 minutes ahead to let me know he was on his way. He identified the problem, explained what work was needed and completed the work quickly. Just as he was about to program the remote, the power went out in my area with PG&E estimating it wouldn’t be back on for 3 1/2 hrs. Mike showed me how to do it, and told me to call him if I had any problems and he’d come back that evening. I definitely recommend Precision.

Jan Wolf

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

12/03/2018
5 stars

Scotts Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I came home Saturday night & my garage door wouldn't open! I thought I was doomed until Monday until I went to YELP & found Precision Door Service!! Not only are they a 24-7 service BUT unlike a plumber or electrician, they don't jack up the prices on a weekend! The technician Jim, explained the 3 plans we could choose from and we upgraded our door with a 5 year guarantee. He completed the work in a timely manner was very friendly and respectful. We are so relieved to have the door in excellent working order and done by a company with a high standard of service excellence. We highly recommend Precision Door Service

Harry Weigandt

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

12/01/2018
5 stars

Scotts Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blake did an amazing job. Very friendly and professional.

Jamie Engler

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

10/26/2018
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

good work

Edgar Herrera

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

10/23/2018
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician that serviced my door, Blake, was wonderful. Great attitude, very professional and he was sure to explain everything he was doing and made sure that I completely understood the steps involved to reprogram my garage door opener. I was completely impressed with Blake.

Denise Mowery

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

10/19/2018
5 stars

Scotts Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blake was a great technician to work with. I've been putting off having my garage door looked at because I was worried about getting someone unreliable. Blake made me feel at ease with the options presented and he was very knowledgeable and honest.

Wynn Webb

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

08/14/2018
5 stars

Scotts Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was great! We were stranded ! Precision was one of the few companies who would send a tech out today before 2 so that we could get our cars out of the garage and offer us solutions to our problem. Super friendly and efficient, knowledgeable.

Lauri and Jim Mcneill

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

03/11/2018
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James did an excellent job! He installed new parts and adjusted all springs...it's working like new!

Jeffrey Powell


Response:

Jeffrey Powell, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with  James and his work.  

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

01/24/2018
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service tech was very helpful and within a minute found that all he had to do was reset the main door opener unit. The tough part was paying a surprising $99 for pushing the reset button. This seemed to unusually harsh for a job that took less than a minute.

Roger Moller

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

10/10/2017
5 stars

Aptos, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent. Mike was fantastic . His service has always been the best

Judy Spence


Response:

Judy Spence, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mike.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

08/21/2017
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Met my expectations and repaired same day. Thank you!

Lora Vandenheuvel


Response:

Lora Vandenheuvel, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

06/17/2017
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cory did a SUPERB and quick job of replacing my garage door springs. He also checked, adjusted, and lubricated the door. There was no doubt that he was very experienced and conscientious in the service. I highly recommend!

Warren Pratt


Response:

Warren Pratt, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Cory and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/21/2017
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Other than being a little late due to the weather, Rafeal did a great job.

Benjamin Welch


Response:

Benjamin Welch, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Install Garage Doors

11/10/2016
5 stars

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If I could, I'd give a 3.5 star rating. We are very satisfied with the service the technician (Luis, in the San Jose area) finally did, and the garage door is working very well. However, we found the set-up unnecessarily frustrating. The original technician who came to our house mis-measured our garage door, so when the installer came, the door didn't fit, obviously. PD had to cut a new door and reschedule the appointment (we worked hard to clear our calendar for the original installation). When scheduling the new appointment (8 am the following Tuesday), the contact person I talked to reassured us that the technician would begin installing the door at 8 am because I had to leave for a non-reschedulable meeting by 11:30 (that was the only day both the technician and I had overlapping availability), and the installation was expected to take 3-4 hours. This ended up not working out real well; the technician came an hour and a half later, at 9:30 instead of 8 am. This made the lateness of the technician really stressful for me, and he was rushing around the entire time as well. I can only imagine what such rescheduling mishaps mean for people who work hourly jobs, where they lose income when a reschedule is necessary. I hope PrecisionDoor implements some sort of fix to ensure that the original measurements are correct (perhaps take a picture of the door; the technician took one look at our door and said, no, that's not an 8' door, it's only 7') and that when a promise is made about scheduling, it is kept. We have enjoyed our new garage door, and expect it to live up to the reputation of Precision Garage Doors we read about online. But the installation process was more stressful than necessary, and we were disappointed by that. Nobody needs any additional stress in their already hectic lives.

SJA


Response:

SJA - Thanks for reviewing our recent installation. We regret the trouble our team caused by mis measuring your door. We have used these circumstances to better train our staff so we serve all of our clients better in the future.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Our Average Rating
5 stars

With 102,065 Reviews

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Precision Door Service of San Jose

For this location's local site visit:

This location is owned and operated by:
Pat Prendergast

Precision Door Service of San Jose

License: #993539
We Fix Garage Doors Right Springy

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