Precision Garage Door Service Of Menlo Park

Travis and Param were amazing. My garage door broke last night, and even though it was late, they scheduled me immediately and showed up first thing this morning. They diagnosed the issue, and walked me through all the repairs step by step. They replaced my torsion springs, rollers, and a rusted tube, and made sure my remotes were programmed before they left. They were patient, professional, and extremely knowledgeable. As a fellow veteran, I appreciated their respect and care. I couldn’t have asked for better service. Thank you both!

Precision Garage Door’s service technician was prompt and evaluated my garage door’s issues and he was ready with all the parts required to repair the door. He provided a list and cost breakdown of all the parts that needed to be replaced. He was organized, knowledgeable and completed the job within two hours. With the replaced parts, he said the door can last another 20 years! Thank you, David - great job!

Our new garage door is fantastic! It took quite a bit longer than we were originally told and the communication along the way could have been much better, but we are very happy with the end result. The installers were terrific, very professional and friendly.

Paul Brinkman was our tech. He called to give us a heads-up on his ETA. Once at the building he performed a thorough inspection of our garage door and the motor. He also showed us how to access the MyQ app.

The installer was great. The equipment is a huge improvement over what we had. My only complaint is the pricing is wild. This little garage door service industry needs some transparency. It’s infuriating that they can’t offer any pricing guidelines or ballpark ranges. The fact that they can’t tell you that they don’t get out of bed for under a grand would just save us all a lot of stress. Fellow homeowners, I was quoted $3,400 for new springs, new belt driven opener and all new hardware except the track and door. Granted it was same day service backed by a large company that answers the phone… but for a two hour, one man job, it’s a hell of a markup. End of the day, jobs done, the guy was great… just wish the whole thing was more transparent.