Precision Garage Door Service Of Menlo Park

Precision, garage door I called and very professional as well as courtesy and good customer service. Paul did a great job. This review is under my son‘s name, Matt, but my name is Irene and I’m the one that called.

They replaced my failed garage door spring in very quick time (less than 45 minutes). I did notice later that the doors seemed a little unbalanced. I called them the next day. They were out within an hour or two And readjusted the spring in just a few minutes. They are perhaps a little pricey, but they’re very professional and do a quick job. I would definitely recommend them.

Great job. Awesome thank you so much. OK I’m putting.

Paul saved our garage door! He came out the same day for an emergency repair, assessed all the issues and stayed until the door was up and running again better than before! He even repaired the issues left behind by a previous garage door company!

Very impressed with the response, had a tech onsite within an hour. The issue was diagnosed and quoted which I approved. Overall quality of work was excellent. Unfortunately the tech spilt a can of paint and did not inform me until I found the evidence a few days later. Understand it was a mistake, however let me know so I can clear it up. Now I have dried white paint all over my garage floor and tools. Follow up. I received calls and emails from Precision Garage Door. They were very apologetic about my negative experience. They offered an equitable solution which I agreed to. Nice to have a company acknowledge mistakes, take responsibility and work up a resolution. Shows they care and hold themselves accountable. Very impressive.