PRECISION GARAGE DOOR SERVICE OF JACKSONVILLE

Precision Garage Door has always been excellent. I have used them in Kentucky and now in Florida. They are always professional and do excellent work. Our garage door stopped working yesterday and I was able to get them to come today, even came early. Alton and his partner were knowledgeable, professional and did excellent work. They realized the springs we had were not appropriate for the weight of the garage door, they replaced a more appropriate and bigger motor, they also reinforced the door up to Hurricane standards. I highly recommend Precision Garage Door.

Sean Skinner

I called this morning and got a same day appointment. The work done by Dalton was excellent!! He came out accessed the situation and gave me an estimate. My door was repaired and I needed a new opener. He answered all my questions and spoke with my son as well. I am very satisfied with the work done. Thanks!!

Reeda Harris

My experience with this company was excellent! It had been a long time since I received such respectful and considerate treatment, dedication and honesty when making the estimate. Thank you very much for everything.

JOSE Polanco

Great job

Kenneth and Tonya Bell

The service person was great! He explained his work and was very knowledgeable. He was very courteous and friendly.

Wade Steffen

I appreciate the quick service that I received with this company I called and they came the next day. The two young men were very efficient and quick in their work. They explained everything thoroughly and gave me many options. Very pleasant young man.

Luauna Cryer

Wes was very pleasant and made an adjustment to my garage door in an efficient manner. Afterwards, he explained what he did and left another good impression of Precision Garage Door, a company I have gladly done business with over many years.

FM

Garage door serviced our home in Melbourne Florida for the past 25 years. We Felt that the garage door was unsafe because it dropped without any warning. That’s why we called precision door because our warranty would not cover it. Nate was an awesome service person very pleasant knowledgeable and understanding.

Barbara Smith

Kyle did an excellent job updating our garage door. He replaced the springs and rollers to make it more efficient.

Del Angelo

Wesley is very professional and courteous. Highly recommend keeping great people like him

Bill Hope

Thank you so much for fixing the problem I had thank you so much I will Recommend you to my friends and neighbors about y’all thank you again Mrs.D. Franklin

Diana Royal Franklin

Today i had a new garage door unit installed. Kudos to Dalton for being an excellent technician.

Marc Salley

Very professional Chad has a great customer service very informed and knowledgeable

Divina Sosa

Good day, Cameron was very professional and explained everything. He covered all repair issues and thoroughly checked all parts to ensure that they were working properly. I would recommend him and your company to anyone looking for a good service, repair, or replacement of their garage door. Great Service

Katrina Byrd

They installed my door a few years back, so when the remotes were lost, I naturally called them. Their rep on the phone was friendly and helpful as was the technician who came out and programmed my new remotes. GREAT SERVICE!

Naomi Vail

Thank you for being there for us when we needed you. Cameron did a great job with diagnosing and replacing our broken spring as well as other worn out parts. Your company has always been there for us promptly and have first rate technicians. Cameron was outstanding.

Robert Musselwhite

Very efficient came on time and fixed the issue quickly.

Zahid Ahsan

Chad was prompt, efficient, honest, and friendly.

J. Stuart

What a great company! There are not many companies today that provide quality services through employees that are in every aspect of term, “professionals”. Professionals in advising on product, quality of installation and standing behind their product and service afterward. I had my original 16ft wooden garage door from 1980 finally replaced in Feb 2024. I did not want to provide any immediate reviews until I had enough time to evaluate the new door, opener and all the new features that came with it. Besides, how can anyone give an honest review on anything the day after the work is done. I have to say, I am impressed and pleased with the quality of the product and the service provided by the folks at Precision Door serving the Mandarin area of Jacksonville. I had a HAAS metal insulated door with a new Genie belt driven opener installed. One of the objectives was to have a door that would offer sound suppression, not sound like a tin can and double metal skin door with polyurethane insulation to suppress most of the radiant heat through the metal door. Door had to have panels the provided weather tight tongue and grove seams between panels along with a quiet opening and closing action. After multiple visits and quotes from various door providers, the Precision Door folks were able to provide what I needed. HAAS was the door of my choice. It is a popular door up north, had to be ordered. When Mark came out to look at what I had, we were able to decide what door would be best to meet my desires and still meet the current Florida building code for hurricane ratings. Although, I still had a perfectly fine chain driven Overhead door opener with dual lock frequencies that was 44 years old, Mark recommended it get replaced with a Genie opener with belt drive and WiFi connectivity. It would meet the current safety requirements. It took a few weeks to get the door from HAAS, but on the day it was received at Precision, Michele, the scheduler, gave me a call and worked with me to get the install scheduled based on my availability. On the day of installation, a three-man crew showed up with the door and all the material they needed to remove my 44-year-old wooden door and bring the door up to the current building code. Dan, Jerimiah and another team member (sorry I cannot remember the name) are employees of Precision and not third-party subcontractors the job got handed off to. These guys were true ambassadors of the company they worked for and it really came through. I asked if I could watch them work. It was like watching a pit crew at a NASCAR race or a great UF Gator football team. Each person took a different position and assignment. All three dismantled and removed the old door and opener to get it out of the way. Then, one was unboxing and laying out all the bit piece parts and hardware required for the door installation as well as preassembling some of the parts for both the door and opener. The other two were preparing the door frame and rail system and torsion springs. Everything had its place and there was never a situation where things were scattered and in the way. Thus, allowing the crew to work safely and efficiently. After finishing, the area was cleaned and left cleaner than they found it. All the controls were demonstrated and I was instructed on how to program vehicle openers and WiFi. All seemed straight forward until I had problem with programming the vehicles and realized I need to be able to push the button on the opener. Due to a mobility issue, I was unable to reach the control panel on the opener. That is when I called Precision and asked for some help. No questions asked, they immediately sent Michael by who helped me get both our vehicles and WiFi connectivity resolved. Now door opens, closes or can be checked by the control button, remote code panel, cell phone app and/or WiFi even with Alexa voice command. All is secured with either lock-out buttons or codes being required for activation to open. I love the new technology and yet I can still open and close the door the old fashion way. After calling yesterday afternoon, this morning Chad came by to take care of a minor issue of a trim seal board on the exterior beginning to pull away. There were a few brad nails pulling through the trim causing it to loosen. Although a problem I could of fixed myself with a few finish nails or trim screws, I thought I would have Precision take care of it under their warranty. No problem. Chad was very polite and accommodating and took care of it. Very nice and pleasant young man. Thanks Precision, job well done by people who care about how your company is portrayed. Kudo’s to all. Success is not by one, but that of the many that make up the team. Jim Hughes, Mandarin

Jim Hughes

Tim and Dustin are absolutely the most professional master technicians in their field. My garage door went from old and creaky to new and silent, operating better than ever before. We are truly grateful for the high level of workmanship and for kindly helping understand the issues that needed immediate attention. 6 stars if possible!!!!!!

Jose & Jennifer Batista

Kyle was an outstanding professional young man. I was more than happy with his service. Thank you very much.

Gene Johnson

I had an incredible experience with Precision and my Tech, Nate Lewis. Nate came out and throughly explained the issues I had with my 22 year old garage door opener and the other parts that were no longer working. He prepared an itemized list of what was needed to repair everything and the total cost. I asked him how long it would be until I could get it repaired and operational and I was completely surprised when he told me he had the parts on his truck and could get it done in 2- 3 hours. I was totally impressed with the entire process and would highly recommend Nate Lewis to anyone!

Denzel Smith

The installation was seamless. The installer was respectful and shared all information required. I'm having some difficulty discerning WiFi setup however will call customer service to determine which buttons to select for completion. Overall satisfied.

Stephanie Napier

Beautiful new door expertly installed by Dan. Thank you so much!

Sherri Mikell

Dalton called to see if he can come earlier than scheduled. He was very informative and gave me various options for the needed repair. Very professional, knowledgeable, and clean. He completed the job in the time frame promised. A bit pricey but I was very happy with the service. Would definitely recommend to my family and friends.

George Haddad

This company is wonderful. Woke up to not being able to open my garage. Spring had snapped last night (was not aware). Called and they had someone out to my home within 2 hours. The technician was absolutely a delight. Told me everything he was doing and what had happened to my spring. He had replaced everything that needed to be replaced within a hour. Would recommend to anyone that is in need of a garage repair.

Desiree Liberacki

Called Precision Door regarding my garage door issues. Kalen & Hoyle came to save the day! The communication, experience and work ethic truly showed! 5 star work done by some 5 star employees! Much appreciated and THANK YOU for taking care of my garage door issues. KJM

Kurt Meyer

Michael, a knowledgeable and courteous professional, came to help with the misaligned sensor and replacement of a keypad.

Li-Wen Ko

Same day service after making a call to schedule a garage door repair. Michael (technician) was professional, yet very personable, establishing a great rapport. He was very knowledgeable, quickly diagnosing the problem and making the repair. The excellent reputation for Precision Door Service was definitely evident today, and well deserved.

Lou Turecky

Pin pad. Chad was amazing and represented your company in a professional manner. I would like to follow up on some of the recommendations.

Tabitha Howard