Precision Garage Door Service of Dallas

These folks were great. Our roofers had done a...unique and horrifying garage door install, which went downhill fast. They came in, rapidly diagnosed the issue, and equally quickly had everything in working order. And the price was exceedingly good! Unqualified recommendation.

All of my two experiences with Precision have been more than satisfactory. The most recent involved a repair needed because of impact on a garage door. I was able to make the service call appointment easily online. The technician arrived within the window, and provided a specific ETA via text before arrival. I took the opportunity to have an inspection of all of the three doors, which was overdue. Jackson, the technician, was able to repair the door without replacing any parts and without leaving any of the original cosmetic damage. He did remark that we were lucky to have such a successful repair. I wish that were true about the car that hit the door. I decided to replace the springs and bearings on all of the doors after Jackson’s assessment. Jackson was affable, knowledgeable about our system, very practical, and very patient and thorough with explanations. He distinguished between the parts of the garage doors that were cheap and those that were of high-quality. He did not claim that we needed any replacements or upgrades. He did not try to upsell us either based on the repair or on the maintenance inspection. He provided various estimate scenarios so we could choose what, if anything, to replace, and among the component options. I have no ability to comment on relative cost other than we were given options relating to quality of materials and warranty.

Double-Door garage spring replacement. Luke D. called ahead to reaffirm his arrival within 10-minutes. Very thorough service call including full inspection of the entire garage door system. Great Service Luke! Thank you! -S.Hicks, Tualatin Oregon

A part attached to the trolley on my garage door opener broke. I contacted several places to get an estimate. Precision Door Service was the only place that returned my call. They called and came out the same day. Robert was great to work with. He explained what needed to be done and fixed it right then. Thank you!

Problem was diagnosed quickly and a repair pinpointed. I asked what the time frame was to fix it, expecting to have to schedule another appointment. The techs response was 2 hours. They carry all the parts needed with them. Had a great experience and will use them again.