Precision Garage Door Service Of Lake Oswego, West Linn

Andrew was great from start to finish. He called in advance with his ETA. Upon arrival he explained that he would take 20 minutes to fully examine the whole system. After his review he showed pictures of where my opener was either broken or damaged. He then gave me 3 written estimates from bandaid to complete fix. He didn’t pressure me at all. I chose the complete repair and he stayed overtime to complete the job. If I could give 6 stars I would.

Great service.Very nice technician. He did a good job.

All of my two experiences with Precision have been more than satisfactory. The most recent involved a repair needed because of impact on a garage door. I was able to make the service call appointment easily online. The technician arrived within the window, and provided a specific ETA via text before arrival. I took the opportunity to have an inspection of all of the three doors, which was overdue. Jackson, the technician, was able to repair the door without replacing any parts and without leaving any of the original cosmetic damage. He did remark that we were lucky to have such a successful repair. I wish that were true about the car that hit the door. I decided to replace the springs and bearings on all of the doors after Jackson’s assessment. Jackson was affable, knowledgeable about our system, very practical, and very patient and thorough with explanations. He distinguished between the parts of the garage doors that were cheap and those that were of high-quality. He did not claim that we needed any replacements or upgrades. He did not try to upsell us either based on the repair or on the maintenance inspection. He provided various estimate scenarios so we could choose what, if anything, to replace, and among the component options. I have no ability to comment on relative cost other than we were given options relating to quality of materials and warranty.

Called late Saturday afternoon and a technician was at our home at 9:45 the next morning (on a Sunday) to fix the garage door. Technician (Brian) was very competent and professional; he quickly diagnosed multiple issues and fixed them all. Would definitely recommend this company!

Very responsive, great communication and well done work installing a new garage door opener. Highly recommended for garage door work.