Precision Garage Door of Providence

Has Received 7 Reviews in:

The Providence Area

Average Rating: 4.14


Garage Door Opener Install

04/12/2019

East Providence, RI

Review:

The entire process was seamless. From the initial phone call early this morning to the installation in a matter of a few hours, everything was handled professionally and quickly. Karen and Jay responded right away to my panicked request and set everything up right away. Funny enough, I had my entire project completed before the other company I called even called me back. Thanks so much!

Ivan Colon

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

02/20/2019

Providence, RI

Review:

the best 10 +++++=

Carlos Goncalves


Response:

Carlos, Thank you for your review. We are so happy you had a great experience

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Opener Repair

02/04/2019

Providence, RI

Review:

Unequivocally The best at home service I have ever had, from my first phone call, to the immediate text confirming the service appointment, followed by a textvfrom & about the service tech, with his picture, contact number, and statement ofwork ethic and commitment. He arrived promptly, worked efficiently and neatly made immediate repairs, then provided a detailed assessment of needed service and future maintenance, with a follow up email detailing services rendered and attached estimates of work recommended. Outstanding overall !!!

Joanne King


Response:

Joanne - Thank you for taking the time to respond to our customer satisfaction survey. We certainly appreciate you sharing such resounding words regarding our recent service. We would love to know what we could have done better to receive a rating higher than 3.00 Stars. Thank you in advance for your time. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

01/30/2019

East Providence, RI

Review:

Horrible service and communication, job incomplete , made me lose two days of work .I will never recommend them ever....

Vincent Goulart


Response:

Vincent, Thank you for your time to review us. I understand your frustration. Communications and follow-up are important for every business and we failed you. For that I am sorry. I also want to note that we did not charge you anything for our initial visit and offered to complete your repairs for free to make up for this inconvenience. Your complaint does not fall on deaf ears and I have instituted follow-up procedures to ensure that your issue does not occur again. My offer still stands that we will repair your bottom rubber and seals for free if you so desire. Thank you again for your feedback. It helps make us a better company.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

01/17/2019

Pawtucket, RI

Review:

The entire experience with Precision Door was amazing. From the first phone call, Glenn was nothing but helpful. He was able to get to the house the next day to get us an estimate for a new garage door. The estimate was a great price and with an upcoming snow storm he got the garage door installed quickly. The employees are drug tested and background screened which was nice as well. You are sent a text message of who your technician will be as well as a photograph for added security . From the first phone call Monday afternoon to a new door installed by Thursday afternoon! There was constant communication via text message and email which was very nice as well. I would highly recommend Precision Door!

Manuela Comire


Response:

Manuela, Thank you for the great review and comments. I was a pleasure dealing with you and your husband. Glad we could help and thank you again for you and your husbands military service.

Glenn Nunez

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Repair

01/06/2019

Pawtucket, RI

Review:

I had people come check my garage door multiple times in the last year due to it going up and down and taking sometimes 8-10 attempts to fully close door. No one was able to diagnose problem. I called Precision after seeing truck on highway and gave them a call. Process was very professional. They set up appt and followed through with texts and emails and even bio of tech who was assigned to the job! Tommy and his partner came and waisted no time fully examining the door mechanics and opener. Both were super nice guys and within an hour replaced what they had to and garage door is working fine. I would not hesitate to call Or recommend Precision again.

Steve Forit


Response:

Steve, We are so happy you are completely satisfied. We take pride in getting the job done right the first time. Thanks again for your feedback.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

12/21/2018

Providence, RI

Review:

We had our non-working overhead garage door repaired and would highly recommend Precision Door Service. They came out the same day we called for repairs and had it operational. The repairs were completed in a timely manner and we were kept updated and informed along the way. The owner and the technicians are professional, knowledgeable and courteous. Customer service is a priority and we are completely satisfied with our repairs. Definitely will use them for all our overhead garage door needs in the future.

Ralph & Sons Auto


Response:

Thank you so much for your kind words. We take customer service very seriously as we know you do also.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Our Average Rating

With 51683 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

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Providence (401) 206-0068 6 Reviews
Smithfield (401) 209-2513
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Warwick and Cranston (401) 216-6558 2 Reviews
Westerly (401) 214-5778 2 Reviews

Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Glenn Nunez

Precision Door Service

860A Waterman Ave, Unit 1
East Providence RI, 02914
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