Five Stars for a new garage door opener and new rollers on two garage doors! As a customer service professional, I was thoroughly impressed with the service I received from Precision. From my first phone call to ask for a repair until the final handshake with Mike, your service person, the experience was seamless and surprising. Seamless in that there were no issue or bumps in the process. Surprising in that so few home service experiences are positive! Mike was amazing - polite, timely, knowledgeable beyond belief and passionate about doing an exceptional job for us. I particularly liked how Mike came the next morning between 8 and 12 after my call. Mike managed my expectations by informing me first thing in the morning that I was his second call and when to expect him. He kept me in the loop with calls and texts (including a photo which is a nice safety feature) until he arrived at 10 am ish. Your system is so much better than having customers waiting around all morning wondering’when the “repair guy” will show up. Mike deserves an award for customer service!

CMD

Julian was our service man. He was on time, polite and very professional. He took the time to personally call the office to check on the status of our warranty and thoroughly explained our repair options. His pleasant, friendly demeanor made for a great experience. He is highly recommended!

Joe Trunini

Carlos great guy. Thanks.

SALLY MOHR

The appt was very good and the technician was great. He was very knowledgeable, nice and thorough. Highly recommend.

MaryJoan (MJ) Mckiernan

Nothing short of supernatural. The problem solved swiftly and all questions were answered. The service 10/10!!!

Donatella Genazzani

Job well done!

Kevin Deacon

Your company was efficient, on time and the workers were most pleasant and got the job done in record time! I would definitely recommend them.

Lauren Siegel

Brian and his team were on time, professional, knowledgeable, courteous and answered all of my questions in a professional manner.

Gloria Salce

Gloria Salce, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Leo is a rockstar!! He deserves 5 paid vacation days ASAP! This young man repaired 2 garage doors that my painter carelessly took apart. It was a huge job with many heavy wooden panels, but Leo put them back together carefully and diligently. Tons of pieces, but the jigsaw puzzle wne t back into place perfectly. Wonderful company.

Carrie Otto

Carrie Otto, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Leo.

The Precision Team

Leo Rosado was our technician. He was helpful, responsive, respectful and polite. He called to make sure I knew he was going to be late and afterward he showed up exactly on the revised time. I would recommend both he and his company as the highest of quality.

Robert Pyne

Robert Pyne, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Leo.

The Precision Team

Brian and Matt were courteous, professional, and did an excellent job in making the repairs we requested.

Patrick McG.

Patrick McG, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Rick was amazing. It's nice to see someone who really knows everything about his job. My overhaul including changing part of the track,retrofitting brackets besides installing new pulleys and roller wheels. He set the tension correctly and the door never functioned as well. Just so you know this review is coming from someone who was raised in the construction business Who all the hardware store for 20 years, so I know little bit about repairs, hardware and customer service. I told the assistant that he brought (first day on the job) and he couldn't ask for a better instructor. I will recommend your company highly to all of my customers and friends and family . Thanks Gary

Gary Strati

Gary Strati, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Rick.

The Precision Team

We are very pleased with the service we received. The technician had serviced one of our garage doors last year and we were pleased with his services then. This year when our other garage door opener broke we called him. Ricardo was able to come on the same day we called and did a great job. Thank you so much.

M. Metzger

M. Metzger, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Fantastic service. This place is super organized and had a technician over at my house when they indicated he'd arrive. The technician, Francisco Taveras, was super professional. He walked me through everything he was going to do beforehand and then spent some time with me after the service to explain everything he'd done and made sure everything was to my satisfaction. Now, my previously unreliable garage doors are working perfectly. First class service.

D Ross

D Ross, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Francisco.

The Precision Team

Very efficient, professional, and inter-personally friendly. Straight forward with pricing info. Didn't over sell!!!

Richard Murphy

Richard Murphy, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Excellent Service. Five stars for the technician Leo Rosado.

Alma Rutgers

Alma Rutgers, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Leo.

The Precision Team

Extremely fast response. Technician communicated effectively and rapidly. I appreciate their professionalism.

Linda Latrenta

Linda Latrenta, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

I had three garage doors serviced by Leo Rosado and I cannot be more enthusiastic or complimentary on the service I received. Leo spent time examining the doors, explaining the issues and how what he was going to do would remedy the issues I was having. The pricing was clear, Leo was at my house right on time with a call ahead to let me know he was on his way, and he did not try to up-sell me. I have dealt with other local garage door companies in the past and was left feeling ripped off, so I am so happy to have found Precision Overhead Garage Door and I will recommend this company (and especially Leo) to my friends and family.

Julie C.

Julie C., thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Leo.

The Precision Team

seamless service both in scheduling and follow through.Justin was very professional and personable

Pete Taylor

Pete Taylor, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Justin.

The Precision Team

On time, friendly, quick, clean, left no garbage, and said thank you to me. No better than that. Renaldo was the great. Oh, and the work looks terrific.

Rick Petrone

Rick Petrone, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Renaldo and his work.

The Precision Team

prompt and professional service

Scott Fischer

Scott Fischer, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team